Summer Senses Luxury Resort

Our stay at this resort was a mixed experience. The initial impression was positive - we were greeted warmly with refreshing drinks upon arrival, and the staff helpfully stored our luggage as we arrived before check-in time. However, our second night took an unpleasant turn. At 4:15 AM, I woke to the sensation of being bitten. Upon investigation, we discovered our bed was infested with ants coming from behind the headboard. The hotel's response was prompt, offering to change the sheets, but we insisted on a room change for the night. The next day, we were offered a one-night credit and a room upgrade. While appreciated, this disrupted our plans as we had to pack, move, and unpack again. Our stay at this resort was a mixed experience. The initial impression was positive - we were greeted warmly with refreshing drinks upon arrival, and the staff helpfully stored our luggage as we arrived before check-in time. However, our second night took an unpleasant turn. At 4:15 AM, I woke to the sensation of being bitten. Upon investigation, we discovered our bed was infested with ants coming from behind the headboard. The hotel's response was prompt, offering to change the sheets, but we insisted on a room change for the night. The next day, we were offered a one-night credit and a room upgrade. While appreciated, this disrupted our plans as we had to pack, move, and unpack again. To add to the frustration, we asked the front desk to make a dinner reservation for us. They informed us that the restaurant wouldn’t open until 6:30 pm and promised to make the reservation then. When we arrived at the restaurant, not only was there no reservation, but the hotel had never even called. A more serious problem arose when we realized my medication had been left in the original room's fridge during the move. The hotel disposed of it and promised to arrange a replacement, but failed to follow through or even inform us of their inability to do so. When discussing compensation, we felt that comping all four nights for one room would be fair given the multiple issues we faced. The hotel initially offered to cover the cost of the medication plus one night, then two nights plus medication. Finally, they settled on crediting just two nights, refusing to cover the medication costs. While the resort is undeniably beautiful, these series of mishaps and the hotel's handling of the situation significantly impacted our stay. The lack of consistent communication and follow-through was particularly disappointing.

Firstly, I would like to express my sincere appreciation to the team for their exceptional hospitality and excellent service during my recent stay at your wonderful hotel. The Summer Sense Luxury Resort is conveniently located just a short walk from Punda Beach. Although the resort does not have its own private beach, it is situated near a public beach area. The hotel boasts three swimming pools, a gym, a spa, free parking, and room service. The concierge service is perfect and always ready to assist. The breakfast offers a variety of food selections, catering to different tastes and preferences. As for the accommodation, the room was clean and spacious enough for two adults and a child. It also featured a cozy balcony, adding to the overall comfort and appeal. My ratings are as follows: - Services: **10/10** - Cleanliness: **10/10** - Food: **10/10** - Location: **10/10** I look forward to my next stay at this resort. Thank you for making my visit a memorable one.

Can’t say enough good things about the staff here at summer senses. To a person they get to know you individually, all speak English well and are kind and warm in their daily greetings. Their restaurant recommendations were spot on and if you let them make the reservation your table is front and center and the family that owns the restaurant will treat you like a vip. The suites are beautiful and the adjacent punda coast beach has soft sand and silky smooth and warm Aegean Sea water. The food here is also quite good although pricey, and the included breakfast buffet is wonderful with its extensive combination of classic Greek and American items. You depart this resort feeling that you have made friends worth keeping and coming back to. Highly recommend.

We had a really lovely stay at Summer Senses. The ambience is definitely 5* and there always seems to be someone on hand to help you at all times. The stand outs for us were our sea view room with beautiful terrace where we were able to watch a few sunrises, the beautiful view and setting by the pool with very comfortable lounge chairs, and the breakfast which seemed to have everything, but also allowed you to order from an a la carte menu in case you wanted more. All of these things made our stay incredible, but just wanted to note down a few things and tips for travelers looking to stay here. Note, the hotel is slightly off the beaten track and offered a very expensive transfer service from the port (€45), which we declined and decided to take the bus, which is a great option if you have the time and - bonus - you can load your luggage underneath. The bus ran from the port and dropped us right outside the hotel (Punda Beach bus stop). The buses run fairly regularly from Punda Beach to Nauossa, Lefkes, and Parikia (port) - Alexandra at reception was especially helpful with helping to print the schedule for us. Buy a few tickets ahead of time to and from various destinations so you have them on hand, you cannot buy on the bus. They are around €2-3 each way. There are great options for food around the area with Piso Livadi nearby (20 min walk, 5 min cab). The hotel dinner looked a little too quiet when we walked through it, though this could be the time of year we visited, which was just at the end of August. The direct beach for the hotel include beach clubs Punda Coast and Viva Punda, both of which looked like they were trying to be Mykonos party day clubs - completely not our vibe (€15-25 for sun beds each), so would either recommend hanging by the lovely tranquil pools or opting for a slightly longer walk to the beaches near Catcus Bar. Note, the hotel has a lot of ‘rules’ including not taking anything from breakfast and no consuming of outside food or beverages. I could maybe understand this around the pool, etc, but we had a bottle of champagne we brought to celebrate and drink on the terrace and after the warning we didn’t dare chill it or open it for fear we’d receive some sort of fine. This was the only thing that seemed outside of the 5* hotels we are used to, where they just want you to have the best time possible. We also didn’t have any milk supplied with the in-room Nespresso coffee and when I enquired about it they said we could order some from room service. We didn’t do this since we figured we would likely be charged. They even have black face towels which they tell you to use to remove your makeup, which is fair, but also lolz. Although the gym was small, it had everything we needed - two treadmills, some bikes, weights, kettlebells, benches, a rowing machine, yoga/stretching mats. I had the Olivo spa treatment with Vicky, which consisted of a scrub and massage and omg it was incredible. I am not frequently impressed b

This was my family’s second summer at this resort, but my first. I absolutely loved our stay here and honestly couldn’t recommend it more. The staff are so kind and helpful and nothing is too much trouble. Peter the Concierge is brilliant! ALL the ladies on the front desk are fantastic. George the Guest Experience Manager is wonderful and along with the rest of the team make you feel so welcome. The All important breakfast in my opinion is simple but spot on. Perhaps a few more menu items would be good but all super fresh and delicious. A mention also to Cristina in the restaurant. Very kind, professional and faultless menu knowledge. The rooms are spotless and turn down is very efficient. Close to beaches, a short walk or drive to sweet towns and restaurants and a fabulous spot to base yourself for exploring the island of Paros. We highly recommend.

Beautiful views and nice rooms. Overpriced food and drinks and very poor management. You can see that the staff is not happy and is instructed by fear. During breakfast you get interrupted at least 20 times when plates and all are taken away so having a moment with who you are is a challenge. They try to provide service but they put their stress and anxiety on the guests. It is a shame as the place and its people deserve better management. If you go here and you rent a car there are nice options for food specially in the nearby harbour.

5 star resort in every aspect especially the staff. A real gem of a hotel, although a bit further out, we enjoyed coming back to the pure serenity of this hotel with 5 star service and food. The staff were defiantly the highlight of our week- nothing was ever too much for anyone. Always friendly and helpful. A real treat to be remembered.

A modern, upscale resort w a friendly, relaxed feel & super-welcoming staff. The breakfast is top-notch. Thoughtfully designed interiors. Comfort & ease of use. All of the islands best beaches within easy reach, concierge makes car rental/scooter rental a breeze. Resort has 2 very large & beautiful pools with proper pation furniture and umbrellas to withstand the strong wind that sometimes blows. You will not be disappointed with your stay here.