Hotel con parcheggio a Kōbe

Beautiful hotel with top notch and warm service staff. Dinner and breakfast was good not to mention the fantastic onsen experience which was the main reason we came here. Last but not least, one of the staff personal noticed that I wasn’t feeling well and offered to me some painkillers. Overall, great and memorable experience!

Food was great and Eri-san was very friendly and helpful. The room was really clean and love the private onsen with amazing view. I love how attentive Eri-san was as well, the timing in which the next meal came was impeccable, allowing me to enjoy the food thoroughly. Other ryokans I have stayed before (despite being more expensive), the breaks between the food served was very short and it felt like I was rushing to eat. The outdoor hotspring bath was great and perfect for people who cannot stand too high temperatures. Unfortunately, when we wanted to dip in Gekkoen's more traditional and older outdoor hotspring, it was being cleaned. Would love to try dipping in it the next time we visit again.

Overall, our stay was good, especially the location. The room is a bit old but still well maintained. However, we were not happy with one aspect of the service. A staff member (possibly a manager or senior from the F&B team) was not very professional and came across as quite rude. He physically blocked us from entering the breakfast area without listening to our explanation. We clearly mentioned that our friend was already inside and had a table, and we were just trying to confirm the table number. However, he insisted we go to Level 1 for breakfast and did not allow us to explain further. We had to go back and forth between the lift, trying to contact our friend, which was quite frustrating. Only after we showed him a photo did he finally allow us to enter. What surprised us most was that the restaurant was actually quite empty, with many available tables. We don’t understand why we were told it was full and asked to go elsewhere. We hope the hotel can improve staff communication and professionalism to avoid similar situations in the future.

Grande posizione, vicino a molte attrazioni principali Camere spaziose e pulite, molto comode Personale amichevole e utile Parcheggio disponibile ma richiede un canone aggiuntivo In generale un piacevole soggiorno, raccomandato La posizione dell'hotel è molto buona, vicino a molte attrazioni turistiche principali La stanza è spaziosa e pulita, e vive molto comoda. Atteggiamento amichevole e professionale nel servizio del personale L'hotel ha un parcheggio, ma richiede un pagamento aggiuntivo Esperienza generale buona, raccomandata per soggiorno

Excellent location - you can even go to the downtown on foot. Right on the Shin-Kobe station, which means 5mins walking from Shinkansen. Super beautiful city lights in the evening. Strongly recommended!

Not sure what has happened to Japan standard in the past couple of years but had called the hotel to confirm that linens are scent free (standard in Japan before) and was told yes. Unfortunately they are not, this new laundry detergent that is slowly spreading throughout Japan is absolutely horrible causing all sorts of allergic reactions (not only to me.) I start having rashes, compromised breathing, and inflammation issues. If it’s the same detergent used back in America, then it might be eco-friendly, but definitely not human friendly. I truly hope that Japan goes back to the way it was before the introduction of some western products filled with harmful chemicals to humans. It is not because you don’t react to it that it is not harming your body, it’s only a question of time and when it does, you won’t know why and there is no turning back. Take it from an Asian American born who was the biggest fan of American marketed products. We do have good products like ECOLAB, which is both, sustainable for the environment without compromising human health. Maybe laundry company should look into that company or simply return to Japanese products before. Good thing thing their pyjama are still scent free so I had to wrap the bed and cover with their pyjama to get through the night.

Perfect quiet onsen resort to unwind and relax. The kaiseki dinner was a highlight and buffet breakfast offered a great variety. Onsen is not too big, not crowded during our stay but probably will if it gets busy. The room was a decent size with good air conditioning and being away from the busy streets made for a peaceful stay. The only downside was the bathtub leaked whenever we showered. Free parking is available, though it’s located underneath the property so it’s best to drop off your bags first if you have a lot of luggage.

Questo hotel è particolarmente adatto ai viaggiatori solitari che hanno già visitato il Giappone innumerevoli volte. Inizialmente avevo prenotato una camera singola, ma non mi aspettavo che la sorpresa arrivasse così all'improvviso. È stato davvero appagante esplorare la vita quotidiana della gente del posto. A pochi minuti a piedi si trovano una biblioteca e innumerevoli case a conduzione familiare, una cooperativa vicino alla stazione JR e delle sorgenti termali. Le strade qui nascondono la piccola e bella vita di una piccola città.

Un ottimo ostello. Nessun ascensore, quindi dovrai portare il bagaglio almeno 4 voli di scala. Gli asciugamani sono disponibili solo per la noleggio. Non ho visto gran parte del personale. Lo spazio era molto pulito, mi sono fermato per due notti e ci sono solo altre poche persone. Un po' costoso per ciò che è, anche se credo che i prezzi alla fine di dicembre tendano a essere più elevati

Отличный лав-отель: японское *****************, все косметические принадлежности, в том числе презервативы, прокладки, маска для лица, уходовые средства. Неплохой завтрак приносят в номер в назначенное время. На ресепшене без проблем обменяли номер для курящих на номер для некурящих. Бесконтактное выселение. Из минусов - при выходе из номера нельзя его закрыть, закрывается только изнутри