Hotel con parcheggio a Victoria

The moment you arrive at the hotel, you feel right at home. It's a small boutique hotel with a European flair. Imagine staying at grandma's house, where everything is taken care of and all you have to do is sit back, relax, and soak up the cozy atmosphere. We stayed on the second floor, and I'd like to point out that this hotel does not have an elevator. This hotel has a recreation room, a small restaurant attached to the main house, an outdoor seating area for breakfast, a small bar, and a gift shop. The staff are very welcoming, friendly, and helpful. We had an excellent stay. The location of the hotel is also important to consider. It is a short walk from downtown Victoria, where the main shopping street is located.

La posizione è leggermente fuori città; se hai una macchina, non è un problema. Il parcheggio stradale è buono; si può pagare $19 per una notte. L'appartamento è enorme per due persone. Le strutture sono in buona condizione. Ci sono due fan di Dyson, uno nella sala da letto e l'altro nella camera da letto. Eravamo qui in estate, ma la temperatura alla notte era circa 12-14. È bello non avere AC nella stanza, e la stanza si sente ancora abbastanza fredda con la porta balcone e le finestre di fondo aperte nella camera da letto e nella sala da soggiorno, anche senza girare i fan. Ci sono lavastoviglie con funzione di asciugatura, che sono libere di usare, ma dovete portare i detergenti o comprarli sul desktop frontale. Poiché è fuori strada, ho goduto la serata silenziosa senza rumore di traffico.

I booked a 1 bedroom suite but the main living room doesn’t have an air conditioner so it was pretty stuffy. There was a portable air conditioner in the bedroom which was very noisy. Room is clean but dated. The location is fantastic and service from the staff very good. The hotel is in an amazing location right by the water, 5 min walk to parliament, empress hotel and water. The bus stop to the ferry is also 5 min walk so super convenient. There is a great green restaurant next to the hotel which I highly recommend for lunch or dinner.

I am writing to formally express my very serious dissatisfaction regarding the condition of my room and the overall standard of service during my stay. To be completely honest, the situation is far below what any reasonable guest would expect from a hotel of this category and price level. There is clearly long-term dust accumulation on the exhaust fan and in multiple corners of the room. This is not a matter of minor housekeeping oversight for a day or two it reflects a prolonged lack of proper maintenance and cleaning standards. Such conditions are unacceptable for a property that presents itself as a luxury establishment. Even more concerning is the foul, rotten odor coming from the sink water. Every time I brush my teeth or wash my hands, the unpleasant smell is immediately noticeable and deeply disturbing. This raises not only comfort issues, but also serious concerns about hygiene and water safety. At this level of accommodation, guests should never have to question the basic quality of the water provided in their room. I strongly believe this matter requires immediate professional inspection. I chose to stay at your hotel and willingly paid a premium rate because I expected a premium experience including cleanliness, attention to detail, and reliable service. Unfortunately, what I have encountered so far reflects a significant gap between the price charged and the quality delivered. In addition, despite leaving a tip for housekeeping and placing a written note clearly requesting replenishment, my shampoo was not refilled. I was eventually forced to go into the corridor to find another staff member for assistance. Cotton swabs were also not replenished for three consecutive days. These are very basic service expectations that should not require repeated reminders from guests. Taken together, these issues have had a substantial negative impact on my stay and overall impression of the hotel. I find this situation extremely disappointing and frankly inconsistent with the reputation and standards your brand claims to uphold. I would appreciate it if management could review this matter seriously and provide a clear and appropriate resolution.

The location makes traveling by car convenient, yet the surrounding is quiet enough for us to relax. The front desk is super responsive, I can make my request at any time using text messages. It’s a wonderful stay.

phenomenal experience at this amazing hotel. All the staff were so sweet and amazing. The indian front desk consoled us in the middle of the night at 4am when we thought the hotel was ******* (it wasn’t’t it’s just us). The hotel offered free gummy bears in the lobby, and when we asked for more, they gave us a whole bag!!! (1 kg, selling for 13 bucks on amazon) The gummies are also such good quality they melt right in my mouth when you put them in. The amenities are so chic and high quality i could eat a child. (my friend typed this idk what she meant) The kitchen equipment is also quite well. The staff also helped us scared a ghost away, we slept like a baby the second night after bathing in the tub. no ac was a bunmer tho.🤞🤞😩😩

It was amazing to stay there! The staff were so friendly! One of them greeted us in our language, which was so nice! The room was so clean too!

We stayed as a couple at Sandman Hotel Victoria for four nights over the Christmas holidays. The hotel looks fresh and modern, as if recently renovated, and was very affordable for Victoria given the season. Amenities include a swimming pool, hot tub, and gym, and the gym is particularly well equipped for a hotel in this price range. Unfortunately, we never had a chance to use the pool or hot tub as they were consistently crowded, and at one point two guests appeared to have poured soapy products into the hot tub, effectively turning it into their own bubble bath, which was unpleasant, and staff did not seem to address it. Another downside was housekeeping: daily service is not provided by default and must be requested each morning, which was not explained at check-in. When we did request housekeeping, towels were replaced and the bed was made, but toiletries such as soap and toilet paper were not replenished and had to be requested separately. Overall, good value and a fresh property, but housekeeping practices and monitoring of shared amenities could be improved.

Abbiamo avuto un piacevole soggiorno presso l'Arbutus Inn e è stata una buona base per noi per esplorare Victoria. Abbiamo scelto questo hotel perché era conveniente e il parcheggio è stato incluso. Il personale dell'hotel è stato molto amichevole e utile per tutta la nostra permanenza. La camera era ben attrezzata con aria condizionata, mini frigo, microonde, macchina per caffè e molto buona illuminazione.I letti erano confortevoli e la camera era più tranquilla durante il nostro soggiorno. Il bagno era buono e il champagne, lozione corporea e sapone da bar per la doccia. Non forniscono qui custodia quotidiana, ma si può raccogliere più cose o fare richieste al desk front. Riteniamo che si debba prestare particolare attenzione all'unità AC, al mini frigo e alla serbatoia per la pulizia. La posizione dell'hotel era buona. Ci sono buona cena lungo la strada e alcuni ristoranti decenti vicini. E '20 minuti a piedi a Chinatown e 30 minuti a piedi all'interno del porto che sono entrambi degni di esplorazione. Ci sono un paio di fermate di autobus vicino che possono portare anche voi in altre aree della città. Abbiamo guidato e sentito che era facile entrare e uscire da questa zona. Noleggio auto nazionali gestisce un ufficio anche qui se dovete noleggiare un auto.

Great hotel great location ,stopped here many times ,parking is now better but still costs you $20 day but it is downtown ,heating in room very poor ,had to ask for additional heater .this room also had large windows with a view to the ocean which was great ,but heat loss from windows with a small portable radiator was not sufficient ,but luckily this room had an open fireplace ,so I sublimated the heat by making a nice fire ,may be a good idea for the hotel to offer to sell the logs rather than me going out to a hardware store to buy them