Hotel in zona Rue de Castiglione, Parigi

It is a combination of luxury, history and very old premises. You will love the historical wood and style, but the rooms are very dated, they are very noisy and the hotel rarely let guests check in before 3:00, The location is the best and you can walk to all the best high end shopping in Paris as well as many famous sites.

La posizione dell'hotel è molto comoda, ci sono molti autobus nelle vicinanze e a 10 minuti a piedi c'è una grande stazione della linea A. Nelle vicinanze ci sono ristoranti e supermercati, molte attrazioni sono raggiungibili a piedi. è speciale La stanza è pulita e climatizzata, ma l'ascensore è un po 'piccolo

My friend booked this hotel for our business trip in Paris for 6 nights. The price was reasonable due to location wise although the room is very small. The customer service is what i would like to mention here.. Ibrahim was a night shift receptionist who was quite unprofessional and rude the way he dealt with complaints. The third night of our stay, we came back to the hotel around 9 pm and collected the keycard with him. During that moment we informed him that the wifi in our room was not working on our phones. What he responded was “that is your problem not my problem”. My friends even showed him that it really didn’t work. He once again said “it’s your phone problem, not the hotel”. After getting back to our room with disappointing service, I found out that the warm water in the bathroom didn’t work. So my friend went down to ask him for help again since I was already undressed. She came up with a shocking respons from Ibrahim again. She said “excuse me, the warm water in our room is not working.” He said “yes yes it’s not working” and pointed to the announcement on the lobby counter, telling her to read “FRENCH” announcement about the disruption of warm water without moving himself from his chair or look at my friend’s face instead being on his phone. So we needed to take a cold shower at night in autumn. Waking up in the morning knowing that the warm water wasn’t working was already annoying, there was a cockroach walking in our bathroom. That made our morning even more disgusting. I, in the next morning, delivered my complaint to a morning shift named “Penelope” who was very very helpful. She listened to me and tried to explain that the water disruption was from the road construction not from the hotel. I told her that was understandable but the way Ibrahim dealt with our complaints was not the right way and the fact that the hotel is located in central area of Paris, you should put the announcement in “ENGLISH” and “FRENCH” and beyond that he should inform us when we collected the keycard that the warm water was not working until 10.00 am next day” Penelope was also surprised what I told her how inappropriate her colleague was. Penelope also helped me directly with the wifi connection by calling the technical team and asked them to remotely fix my problem with my phone (which is also strange) but she was doing her job. Doing business in hospitality industry, SERVICE is the core. Strangely enough, I read so many negative reviews of this hotel, but seeing no responses from management team at all. So I don’t really know what do they care for and what do they want to provide. If any of you is reading this review and looking for a place to stay in Paris, try other hotels. There are way more hotels where they are the same price range but definitely better customer service. I personally was working in hotel for a long time, this is not the proper customer service you should get when you pay almost 300€ per night. My 2 star

I had a double room. It was very clean and calm, with a large bathroom. The rooms' decoration is certainly dated and basic but it is functional. The person at the reception the day I left was extremely helpful. The hotel is very conveniently located: about 100m from Gare Saint Lazare (and the metro) and very close to shops and large department stores in a very lively neighbourhood. I would happily stay there again. Great value for money.

L'hotel era molto pulito, il personale era molto riso e molto interessante, la posizione era molto vicina alla metropolitana e al centro della città, molto felice.

Positività : Louise alla reception, efficiente e gentile, Solange alle colazioni altrettanto, la posizione buona, la possibilità di lasciare i bagagli il giorno del check out Negatività: pulizia della camera inadeguata, ma soprattutto la pessima figura del giovane receptionist al nostro arrivo, incapace di accoglierci adeguatamente (non parla inglese, in stato confusionale, quando ho pagato in contanti non ha rilasciato ricevute di ricevimento cash costringendomi a pagare con carta, non sapeva quanto dovevo pagare, insomma un disastro, pessimo biglietto da visita per l'hotel), wifi scadente, la sera connessione pessima

Ho avuto una buona esperienza in questo posto. La posizione era eccellente e il personale era incredibilmente cordiale e disponibile. Solo il bagno era molto piccolo!

Fantastic value, stayed here for 3 nights and it’s perfect if you’re planning on being out and about most of the time, the location is great, couple minutes walk from the nearest metro and a 5-10 min walk from Gard Du Nord. L'hotel è stato usato solo per sfondare le nostre teste dopo giorni di esplorazione.Molto facile arrivare a Disneyland Paris da qui, saltare sulla metropolitana locale e passare alla linea di cui hai bisogno. Il personale è eccellente, gentile e molto utile, va oltre e sopra per farvi sentire benvenuto. Le camere hanno bisogno di un po' di rinfrescamento, portare il secco dei capelli proprio perché quello fornito non è molto buono, ma il letto è confortevole e i puliziari erano fantastici e molto amichevoli. L'hotel si trova a piedi da luoghi turistici come il cuore sacro, la roga di molina e il muro d'amore. There's also a fantastic bakery just on the corner as well as 3-5 min walk to local restaurants and we'll know McDonalds/ Burger King Thank you Hotel Lennon for your hospitality!

È andata abbastanza bene a parte piccolo inconveniente all'inizio...posto ben collegato con i mezzi pubblici c'è cromcast in camera che è utile per poter vedere qualcosa in TV in lingua comprensibile...vicino c'è supermercato dove potete farvi spremuta di arance 1l a prezzo abbastanza confortevole, panifici, che sfornano croissant adorabili, parafarmacia....

Super ostello, va tutto bene 👌 di nuovo volentieri in qualsiasi momento. La metropolitana, il supermercato e tutto ciò di cui hai bisogno è a portata di mano. La vista sulla terrazza sul tetto è fantastica.