Maison Athénée

Room is too small

酒店房間不是很大，但是位置不錯而且前台服務很到位。好評推薦

Tucked away in a great central location, near bus stops and shopping area. The hotel is an intimate space. Very theatrical in appearance. Romantic decor. Candles and drapes in the foyer. Very atmospheric in the evening. Suitable for adults, but not ideal for children. Rooms are small, but adequate for a city break. Well equipped with bath or shower ( or both in superior rooms) . Toiletries provided once during our two night stay. Plus hairdryer, safe and gowns/ slippers. Towels are of a high quality. Comfortable and very clean. Beds great too. Air conditioning works, and windows do open wide. But we had no view nice unfortunately. Just a dingy courtyard Quiet at night. Even with windows open. Small salon at the rear of the building used as a bar and breakfast venue. No restaurant as such. Decor is very dark and lighting in the rooms is very poor. Reading lights provided by the bed. No make up / shaving mirror in the bathroom. Staff were all charming and very helpful. We asked for a kettle to be provided ( none in the room) . This wish was kindly granted. No coffee machine provided. No phone chargers in bedrooms. Overall we really enjoyed our stay. I would definitely return.

We just stayed at this super cute hotel and would certainly recommend it. The staff are very friendly and ready to help with anything you need. The location was close to the Opera Garnier, many metro stops and you can walk to the Arc de Triomphe or Louvre. There are lots of restaurants and a little grocery store on the street as well. Over all, I enjoyed our stay and I would definitely stay here again. (The rooms are cosy and I thought the bathrooms were a decent size for Paris 😁)

As previous review said, it has a vermin problem which they are aware o. Should not be accepting guest until this is sorted. There are major works taking place next door and drilling starts at 8am not relaxing it felt like they were drilling in our room..

Short version: - Woke up to a mouse/rat on bedside table!!!! - Small, tired rooms (even the superior ones) - Overpriced! - Rude, incompetent staff. Terrible customer service. - AVOID AT ALL COSTS! Long version: My husband and I booked a trip to Paris to celebrate our 10th wedding anniversary and we booked 3 nights at the Maison atheene hotel and paid an extra £150 for a superior suite. When we checked in, they asked to take a £150 pending deposit but didn't actually explain what for. Turns out it was incase we damaged anything during our stay so that wasn't exactly a hospitable welcome. Anyway, when we arrived we were initially underwhelmed by the hotel room. It was small, the decor was tired and the carpets were very worn. Wouldn't call it superior to be honest but it did have a small balcony terrace which was nice. On our first night we were awoken at 4am by the sound of rustling. To our horror, we realised it was infact a mouse/rat inches away from our head on the bedside table, nibbling at our packet of crisps! (See picture) After freaking out that a mouse or rat had potentially run across our bed while we were asleep, we went down to the lobby to explain what has happened and that we want to move room straight away! We were astounded to be met with an unapologetic and dismisive attitude. The staff member on reception got extremely defensive straight away and shrugged off our complaint by saying.... it's a problem in Paris, everywhere has vermin. He made out like it was no big deal and made us feel like we were being unreasonable! He didn't apologise for what and happened, he barely gave us eye contact! He told us all the hotels in Paris have this problem and there's nothing they can do about it. He moved us to another room on a higher floor which he said was also a superior room. When we got there it was smaller than the room before, with a tiny shower and no balcony terrace. We checked our new room and found holes behind the headboard big enough for mice to come through so we stuffed them with hand towels to make sure it didn't happen again. We both didn't sleep a wink in our new room untill the early hours to which we were then awoken by loud drilling/road works right outside the hotel. We decided to scour the internet to see if there was infact a problem with vermin in Paris, and like any other city, yes there is in streets and parks, but no mention whatsoever of any vermin problems in hotel rooms. Infact I only found 1 TripAdvisor review from 11 years ago about a mouse in a hotel room in Paris. We decided to pack our bags and leave the hotel in the morning and request a full refund. We spoke to the manager and although he dealt with us better than the last guy, we still found him defensive and he didn't really seem genuine in his apology. At one point he decided to point out that we paid "less than the usual price" because we booked with a Travelzoo deal. We took it that he was trying to insinuate that we shouldn't co