Recensioni su Novotel Paris Gare De Lyon

Risposta dalla struttura: Caro signor/signora, Prima di tutto, vorremmo ringraziarvi per essere stati con noi e per aver dedicato del tempo per condividere la vostra esperienza positiva con noi. L'intero team del Novotel Paris Gare de Lyon e io siamo felici di leggere che hai trascorso un buon soggiorno con noi. Siamo lieti di leggere che ti è piaciuta la nostra posizione. Infatti, il nostro hotel si trova nel cuore di Parigi, a pochi passi dalla bellissima Gare de Lyon. Puoi spostarti rapidamente in città grazie ai treni, alle due linee della metropolitana (1 e 14) e alla RER (A e D). Inoltre, siamo davvero felici che tu abbia evidenziato i nostri servizi orientati alla famiglia. Siamo felici di leggere che hai apprezzato la nostra piscina coperta, la nostra palestra interna e il nostro angolo per bambini con tanti giochi. Grazie ancora per aver dedicato del tempo a condividere i tuoi sentimenti. Speriamo di darvi il benvenuto molto presto durante il vostro prossimo soggiorno a Parigi. Ti auguro una buona giornata, Léa, Community & Quality Manager

Risposta dalla struttura: Caro signor/signora, prima di tutto, vorremmo ringraziarla per essere stato con noi e per aver dedicato del tempo per condividere la sua esperienza positiva con noi. L'intero team del Novotel Paris Gare de Lyon e io siamo felici di leggere che ha avuto un buon soggiorno con noi.Siamo lieti di leggere che ti è piaciuta la tua camera e che l'hai descritta come "confortevole".Grazie ancora per aver dedicato del tempo a condividere i tuoi sentimenti.Speriamo di darti il benvenuto molto presto durante il tuo prossimo soggiorno a Parigi. Ti auguro una bella giornata, Léa, Community & Quality Manager

Risposta dalla struttura: Dear Donald, Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed our convenient location as well as the safety, and found your room to be clean and modern. It's particularly gratifying to know that our team was able to assist you and that you appreciated their honesty and efficiency in handling the situation. We hope to welcome you back in the near future. Wishing you a good day. Le GUO - Service QualitéNovotel Paris Gare de Lyon.

Risposta dalla struttura: Dear Guest,Thank you for your kind words. We are delighted that our reception team could assist you with an early check-in. Your recommendation means a lot to us, and we hope to welcome you back soon for another wonderful stay.Wishing you a lovely day. Léa - Community & Quality ManagerNovotel Paris Gare de Lyon

Risposta dalla struttura: Dear Jiaxuan7, Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you appreciated the location, the size of your room, the kettle, the minibar as well as the bathtub in your room, and the friendliness of our staff at front desk. We are sorry for the inconvenience caused by the housekeeping service. If you prefer your empty bottles not to be removed, you can place them elsewhere or leave a note to let us know. We look forward to welcoming you back in the future. We wish you a good day. Best regards,Le GUO - Service QualitéNovotel Paris Gare de Lyon

Risposta dalla struttura: Dear Guest,Thank you for your kind words regarding our location, services, breakfast, and room cleanliness. We are delighted to hear that you had a pleasant stay at Novotel Paris Gare de Lyon.Wishing you a lovely day. Léa - Community & Quality ManagerNovotel Paris Gare de Lyon

Risposta dalla struttura: Dear Fatma, What a lovely picture ;) We are really happy to read you had a wonderful stay in our establishment. We would love to host you again very soon. We wish you a lovely day. Léa - Community & Quality Manager

Risposta dalla struttura: Dear Guest,We do hope that you still had a good stay with us. We do provide the amenities you mention at reception, however we are sincerely sorry you didn't feel well when asking for it at reception. This matter will be discussed with our team. The problem of the bed not made will also be addressed with the adequate manager. Overall, we apologize for this disappointing experience. We wish you a great day. Léa - Community & Quality Manager

Risposta dalla struttura: Dear Guest,Thank you for your kind words regarding our location and the helpfulness of our staff. We are delighted to know you had a pleasant experience with us.We hope to welcome you back soon.Wishing you a good day.Le GUO - Service QualitéNovotel Paris Gare de Lyon

Risposta dalla struttura: Dear Howard,We thank you for taking some of your time to share your feedback with us. We hope you had a lovely stay with us and we are happy to know you appreciated our convenient location ! What a lovely picture ! We hope you will come back in our establishment. We wish you a lovely day, Léa - Community & Quality Manager

Risposta dalla struttura: Dear Guest, once again we sincerely apologize for this system mistake. We do understand your disappointment. We hope everything else went smoothly during your stay. Have a lovely day. Léa - Community & Quality Manager

Risposta dalla struttura: Cher Ringo Chan, We thank you for sharing this lovely review. Indeed, we are located strategically just next to Gare de Lyon. What a pleasure to read you had a lovely time with us and you particularly enjoyed our cleanliness, yummy breakfast and our equipment. We will be really happy to welcome you another time very soon. Have a lovely day. Léa - Community & Quality Manager