6 Chome-12-19 Fukushima, Fukushima Ward, Osaka City, Osaka Prefecture, 553-0003, JapanDettagli hotel
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1 notte
Recensioni degli ospiti
4/5
Molto buono
84 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione3.9
Strutture e servizi4.1
Servizio3.8
Pulizia4.1
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Tutte le recensioni(84)
Recensioni positive(11)
Recensioni con foto/video(5)
Recensioni negative(3)
Chrisleew
Camera quadrupla
Soggiorno: ott 2024
Famiglia
6 recensione
4.2/5
Molto buono
Pubblicata: 14 ott 2024
It was a very comfortable apartment for 4 of us. The apartment had everything you need and more!
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Risposta dalla struttura: Thank you very much for your stay at our hotel and for taking the time to write a review. We are very pleased to hear that you had a pleasant stay with us. Your direct words and suggestions are most precious to us and are a source of encouragement for us. We will continue our efforts to be a hotel that is loved by everyone, and we look forward to your continued patronage.We sincerely look forward to welcoming you again.
Suraiskumar
Camera Standard
Soggiorno: ott 2023
Famiglia
14 recensione
4.0/5
Molto buono
Pubblicata: 11 nov 2023
Good location. Close to train station and restaurants.
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Risposta dalla struttura: Thank you for choosing our hotel and for taking the time to share your feedback. We are delighted to hear that you appreciated our convenient location, close to the train station and various restaurants. Our team strives to provide a location that is not only easily accessible but also enhances our guests' overall experience by being near to key attractions and dining options.We hope that the ease of access and the variety of nearby dining options contributed to a memorable and enjoyable stay. It's always encouraging to know when our guests have had a positive experience, and we look forward to the opportunity to welcome you back in the near future.Warm regards,
Utente anonimo
Soggiorno: dic 2022
Famiglia
3 recensione
2.7/5
Pubblicata: 7 gen 2023
- It is situated quite a distance from Osaka Station, in between Osaka and Fukushima Station.
- Be prepared to get stuck outside the glass door of the apartment as they do not provide pin code to enter the building at all.
- No staff on site for assistance. You have to first enter the building, then use a tablet to call the staff off-site. Staff wasn't well versed in English.
- Can't leave luggage at the apartment if you are early. They are strict with check-in time (3pm)
- The good thing is that the apartment provides kitchen, stove, fridge, dining table, washer, etc.
- Bedroom is hazardous. Be prepared to trip over sharp corners of the bed frame.
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Utente ospite
Camera quadrupla
Soggiorno: dic 2022
Famiglia
2 recensione
4.0/5
Molto buono
Pubblicata: 30 dic 2022
Great location and good sized apartment for a family of 4 adults. Can improve on the cleanliness at washing area as well as quality of room slippers.
關西機場巴士前往,在Hotel New Hankyu雖然比Herbis多走兩三分鐘,但路線走去比較方便。
有廚房,洗衣機,兩大床是低床和可以併在一起,方便有小朋友家庭入住。注意,酒店不提供牙刷牙膏。
酒店對面有便利店。
個人覺得不太好是廁所和浴室分離,相距有點距離不太方便。
我們訂是4人房註明兩大兩小,但是提供兩套毛巾,不夠細心。
*入住前要先自行登上酒店網頁聯絡酒店,預先提供check-in文件,酒店會提供正門密碼才能進入大廈check-in (到達時自助scan QR code check-in, 用大堂NotePad 聯絡職員提供房間資料)
Check-out可以在房間門內掃Q R code.
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Risposta dalla struttura: Thank you for staying at our hotel and for posting your review. After reading your review, we are very sorry to hear that you had some inconveniences, such as the lack of towels. I sincerely apologize. We will strive to improve the points you have pointed out in the future, so we appreciate your patience. Direct comments and comments from our guests are the most valuable thing for us at the hotel, and are a source of encouragement. We will continue to strive to be a hotel that is loved by everyone, and we look forward to your continued patronage.
Utente ospite
Camera quadrupla
Soggiorno: ott 2023
Viaggio con amici
4 recensione
4.0/5
Molto buono
Pubblicata: 5 nov 2023
部屋の中が綺麗で広くてよかったです
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Risposta dalla struttura: この度は当ホテルをご利用いただき、またお部屋の清潔さと広さについてのご満足をお寄せいただき、心より感謝申し上げます。当ホテルでは、お客様に快適なご滞在を提供するために、お部屋の清潔さと広さに特に注意を払っております。お客様のお言葉は、とても励みとなります。今後も、お客様に最高の体験を提供できるよう、サービスの向上に努めて参ります。またのご宿泊を心よりお待ちしております。次回も、快適で忘れがたいご滞在をご提供できるよう、一層の努力をして参ります。
Risposta dalla struttura: Thank you for staying at our hotel and for posting your review.We are very sorry to read your review and to hear that you had an unpleasant experience regarding the check-in time.Regarding the points you have pointed out, we will share information within the company and consider countermeasures.We will continue to strive to be a hotel that is loved by everyone, and we look forward to your continued patronage.We sincerely look forward to seeing you again.