Recensioni su Quality Inn & Suites Near the Theme Parks

We will NEVER stay at a Quality Inn again. We were supposed to have a suite for 6 people. The advertisement showed 2 TVs, but there was only 1 TV that did not work. The room heater didn't work. We reported both issues the first night and were simply offered 2 extra blankets for 3 beds and were told the TV and heater would be fixed the next day, which they weren't. The breakfast was subpar when compared with the hot breakfasts for the same price at the surrounding hotels. There was very little seating to eat at. We waited over an hour for our room to be ready. Other customers were offered coffee while they waited, but we weren't. Horrible service! When I asked the front desk staff to speak with the manager, I was told NO - go lodge a complaint with ******* since that is who you booked the hotel through.