Recensioni su The Moon Beach Museum Resort

Ho scelto questo hotel perché penso che sia l'unico hotel che permette ai suoi ospiti di nuotare sulla spiaggia durante l'inverno. La colazione a buffet aveva molta scelta ma finisce presto. La camera era molto pulita e completa di tutti i comfort, compresa la macchina per il caffè espresso. È facile raggiungere questo hotel con il bus navetta dell'aeroporto. Ho preso anche un bus navetta per andare al famoso acquario. Ci sono molti ristoranti a pochi passi dall'hotel. Non vedevo l'ora di nuotare nella piscina semi coperta riscaldata. Purtroppo apre solo dalle 13:00 alle 20:00. È anche strano che abbiano addebitato al tuo ospite l'uso della palestra (tariffa una tantum di 1100 yen). Questo dovrebbe essere incluso.

Ho prenotato una camera con vista sulla città e sono rimasto molto colpito dalla spaziosità e dalla pulizia della stanza. Il letto era comodo, il bagno era moderno e la vista era incredibile. L'hotel era in un'ottima posizione, a pochi passi da numerose attrazioni, ristoranti e negozi. Il personale è stato cordiale e disponibile e il processo di check-in e check-out è stato fluido e veloce. Mi è piaciuta anche la colazione gratuita, il centro fitness e la connessione Wi-Fi gratuita. L'unico piccolo problema che ho avuto è stato che la macchinetta del caffè in camera non funzionava, ma il personale l'ha sostituita rapidamente con una nuova. Nel complesso, ho trascorso un soggiorno meraviglioso in questo hotel e lo consiglio vivamente a chiunque visiti Okinawa

Non c'è intrattenimento interno durante il tifone, ma si tratta di un bell'hotel e ha una buona vista sul mare.

È stato un soggiorno meraviglioso al Moon Beach Hotel..ha viste e una spiaggia bellissime. Tutto è così pulito e confortevole... se la colazione migliorasse, sarà un soggiorno perfetto.

Staff are helpful and friendly, the sea view is stunning with clean swimming pool and private beach! Very peaceful stay.

Moon beach is unbelivably beautiful ! I literally felt like I am on Maldives!

Best beach resort 👌 Our stay was exceptional! ❤❤❤❤❤❤❤❤❤❤❤

Hotel little dated but friendly staff although rooms undergoing update , lovely little beach cove. Several restaurants in the vicinity - but busy on Fri and sat

The English of the front desk staff is terrible and it makes communication difficult. However staff of the restaurant is good enough. Room is always clean and the cleaning staff are very friendly and cheerful. Few choice in breakfast and the taste is quite disappointing. The most selling point of the resort is the beach. I joined a snorking tour held by the resort. The activites took place on a private island which is beautiful. However my life jacket provided by the tour is dirty and it made my skin irritated.

Good place, comfortable stay, will recommend to my friends and family!

That was amazing

LOVELY HOTEL and very friendly staff.

Worst hotel experience ever in my life and I have stayed in much lower star hotels with better hospitality. I had paid up front for my hotel rooms AND additional beds. Once my family and I arrived, without any sort of typical concierge greetings, we were showed us an arbitrary number of an additional fee we had to pay. Side note-- we are a Chinese-American family, and I throughout our short-lived trip there, I saw them interacting with Japanese and White guests in a much more welcoming manner. We obviously wanted transparency and clarity on what the fees and numbers meant before paying. There was a clear language barrier, which is understandable when traveling abroad, but even with that consideration, the staff was extremely rude and unprofessional. After us very calmly trying inquire about the costs, the manager, in a tantrum, said “don’t talk to me anymore, talk to her” (referring to his other staff member). Eventually his staff apologized for his behavior and told us that they would explain to me more clearly the next day since it was already late into the evening. The next day we did not receive a clear verbal explanation, instead we were threatened with a posting on our door demanding payment or they would “change your room locks when you are sleeping or away”, but this time the number they were demanding had gone up 5x. This was the first time they had clearly explained what each cost meant (each kid traveling with us had to pay extra per night), but I was obviously frustrated because they had completly jacked up the price without explanation. That evening, we paid half of what they were asking because we didn’t plan to stay another night. After we checked out early, I still kept getting emails demanding payment on our last two nights (the payments being having kids there) when we had already checked out. In addition to a horrible staff experience, the rooms are much to outdated for them to be charging the ridiculously high baseline price they are asking for the rooms. We moved to another more beachside hotel around the same price range with similar pool/ leisure emmenties, more toilet amenities, and most importantly, much more hospitable staff.

Actually I choose the hotel for the sea and beach. Very good in fact. However we had very bad experience for the check in. Keep changing staffs to handle. English or Chinese not friendly. 一個問題換了四個員工來處理，解釋一輪處理完後，遇到一個新員工又解釋一輪。最後結論意思我們是想貪小便之類。 當時不是沖這個海灘，都不會堅持去這。當時因為行程衝突問能不能往後挪一天，人家說沒房。最後取消並加了大價錢定另外訂了第二天同一個房型。到恩納老遠老偏僻，除了完沙灘真的沒啥好玩。建議去美國村住和玩 前台英文差，經過入住一輪風波，搞到每次走到前台位置就老反感。打了大老遠老貴的的士過去，最後弄了2個小時入住。不會入住第二次。