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Family Hotel Gran Ivan
3.5/513 Recensioni

Family Hotel Gran Ivan

Odesos|0.81km dal Tsentralen Pazar
The receptionist was polite, kindly took record of my ID /Bulgarian passport/ had a short, friendly conversation with me and even went a little further by allowing himself to ask about my personal situation such as 'how my husband let me go to Bulgaria in a hotel, all alone' ; asked me to go on a date with him and last, but not least commented that since my husband is not in the country I can go on a date with him and that would not affect my marriage in any way. I have not made an issue of that situation as I told him quite clear and made him understand that does not matter what the situation is I would not cross the 'boarder' and there is not a chance in the world I can let any of this happen. Other than that - he has always had a smile on his face and operated an excellent example of customer service. Once I was checked-in I went to the room /405/ to find out there is nothing like what it was in the pictures advertised online on Booking.com and I got shocked, but I decided to deal with it on the next day. I was completely exhausted of the travel I have had in the past couple of days so I have only changed and went out for dinner. The male at the reception was again kind enough to give me some options for good places to have dinner near the hotel. I have then returned and went to bed straight away as I had an extremely important exam on the next day. The day is 12th of May 2022, 8:10 - I was woken up by two brown-ish dressed females who were dressed as cleaners but again had no badge on their clothes. They were shouting to each other from different room at 8AM which completely pissed me off as I could not have the rest I needed for the exam I had later on the same day. I made them aware that their behaviour is unacceptable and even then they did not apologise or even stopped. Since I was already woken up 4 hours prior my alarm I decided to check on Booking app what kind of room I booked as I know my wants and I doubted I would book a room that looks more like a cell in a prison in Bangladesh - with only a small window and hard access to natural day light. I then realised that the room I booked has a terrace and French windows which is nothing like the room I was hosted in. I have immediately called Booking.com's customer service and they arranged for me to be moved to the room I have actually booked. I have kindly asked for help to move my luggage and was told to ask 'the female on the 4th floor' who completely denied to assist me and even mentioned I am spoiled by my husband /which is a conclusion I believe no one should make verbal since they do not know me in person/. I have moved my luggage all alone and went for my daily tasks. Day 4 - 15th of May 2022; 12.30 PM - I have asked the female /picture attached below/ who again had not have any badge on her clothes for a coffee with milk and a bottle of water and then took a seat in the cafe area. I was told I could grab them in a very disrespectful manner and I was given a 'look' by the

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MOdus Hotel
4.6/539 Recensioni
Varna City Center
Questo hotel è un completo gemello. Da quando siamo arrivati al momento che siamo usciti, il servizio era impeccabile e professionale. A Varna per lavoro, siamo arrivati in mezzo a un tempo piovoso. L'hotel era benvenuto e il personale era gentile e accogliente per tutta la nostra permanenza. In ogni senso della parola, questo è un hotel boutique. Piccolo, intimo e abbastanza lussuoso. Un vero giardino di tranquillità. La mia camera era un appartamento con tutte le comodità fornite. Le norme di pulizia erano eccezionalmente elevate. Bagno ben designato, doccia fine e minibar più macchina Nespresso. Un aspetto davvero impressionante è il colazione. La selezione era semplicemente eccellente e il cibo era fresco, abbondante e variabile. Bella attenzione sul prodotto bulgaro. La posizione dell'hotel è meravigliosa - al contrario del Parco Maritime (che è glorioso). In tutto, un ottimo hotel in una piacevole città. La parola finale deve andare al personale e alla direzione. Non c'era niente di troppo per loro - amichevole e in partenza, fornendo ombrelli e rendendo ogni incontro così piacevole.
Graffit Gallery Design Hotel
4.5/548 Recensioni
Varna City Center
My wife and I stayed at the hotel for 7 nights, it is a boutique hotel located in a very central location in Varna close to most of the main attractions, the pedestrian street and the promenade. The breakfast is sufficient and varied. The room is spacious, modern, clean and well equipped. The hotel staff willingly responded to all our requests and we would especially mention Kalin the receptionist, who helped us exceptionally and very kindly throughout our stay.
Grand Hotel London
4.1/526 Recensioni
Varna City Center
Rimaniamo in questo hotel dal 1° ottobre al 6° ottobre. Un paio di amici. Anche se un bel hotel boutique pulito, il servizio non è buono. Ci sono scale all'ingresso, scale all'ascensore e nessuno per aiutare a prendere il bagaglio. Veramente vergognoso. Nella sala da pranzo c'è un cameriere che non è abbastanza per riempire le lacune del buffet, che non vale 5 stelle. molto povero Dovete aspettare e chiedere uova o un sandwich dal menu. Tomato, cucumbero, o burro di formaggio. A volte non c'è niente e non devi aspettare che venga portato alla tua tavola. Non valeva molto 5 stelle. Siamo stati molto delusi. Il lobby è davvero bello, ma non c'è aria condizionata. Non tornerò qui.
Family Hotel Gran Ivan
3.5/513 Recensioni
The receptionist was polite, kindly took record of my ID /Bulgarian passport/ had a short, friendly conversation with me and even went a little further by allowing himself to ask about my personal situation such as 'how my husband let me go to Bulgaria in a hotel, all alone' ; asked me to go on a date with him and last, but not least commented that since my husband is not in the country I can go on a date with him and that would not affect my marriage in any way. I have not made an issue of that situation as I told him quite clear and made him understand that does not matter what the situation is I would not cross the 'boarder' and there is not a chance in the world I can let any of this happen. Other than that - he has always had a smile on his face and operated an excellent example of customer service. Once I was checked-in I went to the room /405/ to find out there is nothing like what it was in the pictures advertised online on Booking.com and I got shocked, but I decided to deal with it on the next day. I was completely exhausted of the travel I have had in the past couple of days so I have only changed and went out for dinner. The male at the reception was again kind enough to give me some options for good places to have dinner near the hotel. I have then returned and went to bed straight away as I had an extremely important exam on the next day. The day is 12th of May 2022, 8:10 - I was woken up by two brown-ish dressed females who were dressed as cleaners but again had no badge on their clothes. They were shouting to each other from different room at 8AM which completely pissed me off as I could not have the rest I needed for the exam I had later on the same day. I made them aware that their behaviour is unacceptable and even then they did not apologise or even stopped. Since I was already woken up 4 hours prior my alarm I decided to check on Booking app what kind of room I booked as I know my wants and I doubted I would book a room that looks more like a cell in a prison in Bangladesh - with only a small window and hard access to natural day light. I then realised that the room I booked has a terrace and French windows which is nothing like the room I was hosted in. I have immediately called Booking.com's customer service and they arranged for me to be moved to the room I have actually booked. I have kindly asked for help to move my luggage and was told to ask 'the female on the 4th floor' who completely denied to assist me and even mentioned I am spoiled by my husband /which is a conclusion I believe no one should make verbal since they do not know me in person/. I have moved my luggage all alone and went for my daily tasks. Day 4 - 15th of May 2022; 12.30 PM - I have asked the female /picture attached below/ who again had not have any badge on her clothes for a coffee with milk and a bottle of water and then took a seat in the cafe area. I was told I could grab them in a very disrespectful manner and I was given a 'look' by the
Dionis Hotel
3.9/55 Recensioni
Varna City Center
Mi sento un po'di fumo in una stanza.

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