Holiday Inn Oxford

Having stayed at the Holiday Inn Oxford on three separate occasions now, I can wholeheartedly say it is a truly outstanding hotel and has become my firm favourite whenever I visit the area. Each stay has been consistently excellent, exceeding my expectations every time. From the moment you walk in, the check-in process is always smooth, efficient, and handled by genuinely friendly and welcoming staff. They make you feel valued right from the start. The rooms are consistently spotless, comfortable, and well-appointed. The beds are incredibly comfortable, guaranteeing a great night's sleep after a busy day exploring Oxford or working. The bathrooms are modern and clean, and the overall room maintenance is clearly a high priority. I've always found the rooms to be quiet, providing a peaceful environment. What truly sets this Holiday Inn apart, in my experience, is the exceptional level of service across the board. Every staff member I've encountered, from the front desk to housekeeping to the restaurant team, has been professional, attentive, and always willing to help with a smile. They consistently go the extra mile to ensure guests have a pleasant stay. The hotel's facilities are great, and the breakfast offers a wide variety of tasty options to start the day right. The location is also very convenient, offering easy access without the stress of navigating the very centre of Oxford, especially if you are driving. Based on my repeated positive experiences, I cannot recommend the Holiday Inn Oxford highly enough. It offers reliable comfort, fantastic service, and great value. It's clear they take pride in their hotel and their guests' satisfaction. I wouldn't consider staying anywhere else on my future trips to Oxford!

Limited facilities provided. Only a restaurant and some toys for kids. Breakfast was good and tasty. Staff can be more trained to provide better services. Had an experience that when the cleaner cleaned my room, he or she just put some unopened rubbish bags inside the rubbish bins and I have to open the bags and wrap it into the rubbish bin by myself. Front desk had also lost my registered parcel they collected for me.

I had an amazing experience at the Holiday Inn Pear Tree Oxford, staff were very friendly, helpful and open to chat, in particular the manager who gave mr some good recommendations on pubs to eat in Oxford, lady who checked me in and gentleman working on check out who i had a nice chat with and knows of town where i'm from. Facilities are excellent and luxurious, with bar area, dining area and lobby very clean and relaxing. My room was very stylish, clean with large screen TV, air conditioning and own kettle with sachets of tea and coffee, bathroom was very clean too. I highly recommend anyone to stay here if in the Oxford area and want a quiet relaxing stay with excellent customer service.