The Baronette Renaissance Detroit-Novi Hotel

I decided to surprise my lady with a fun weekend. The first step was to find a great hotel: The Baronette Renaissance Detroit fit the bill. My check-in was great!!! Rebecca checked me and was a wonderful representative of the Marriott brand. She suggested restaurants and local sites. The room was cozy. One of the nice touches was the extra bath mat. Wonderful visit with great service.

Pricey hotel. My husband and I were shopping at the mall near the hotel. It was an expensive hotel compared to others in the area, however, we decided it would be kind of a Christmas present to ourselves. The stay was fine - room spacious, bathroom nice, beds comfy. The elevator was so far from the rooms....good way to get some exercise if you don't mind that. Making reservations. was so cold and unfriendly, it made you feel as if you didn't want to stay. When calling to book our stay, the message given was you had reached Marriott booking (nowhere had it said this was a Marriott hotel) and you could have a text sent to you, or you should book online. I wouldn't do either. The 3rd choice was to wait for a representative....which was my choice. The representative was foreign and difficult to understand (I hate this). I did book our room. When entering the hotel I told the receptionist we were checking hotel rates in the area; just in case they offered a better rate inside the hotel. The receptionist coldly answered - "you have to book online". What a cold, insulting greeting. We would not book at this hotel again, for that reason alone. When you're considered a guest, I thought you were treated in a more welcoming manner.

This is THE Premier hotel in the Novi area. I've stayed at almost all of the local hotels across Hilton & Marriott and this one beats them all. Worth every penny to have such a clean room, great staff and a fabulous restaurant all in one well-maintained hotel. I'm sort of surprised it's labelled a 3-star hotel but I guess the rating system has changed. In my past this would have been a 4-star hotel. Excellent location with lots to do & amazing restaurants within a stone's throw of the front door. Their Executive Floor is key-accessible only so only those who have a room on that floor will be in the hallways and the robes are nice! The snack center is the best in town. Room service has been awesome with fast service & great food. Everyone in the local area knows & loves the Toasted Oak. For someone with allergies, this hotel has all the right things in place to bring me back. I've been here for 10-day stays recurring this last month & will be back to do that again right after Christmas. Rooms are really spacious, allowing for lots of luggage. If you want top-notch service, great beds, and an all-around great visit, stop by Renaissance Hotel in Novi. You won't be disappointed.

Terrible restaurant. Breakfast took 2 hrs and there was no one in there Front desk rude. Nice rooms. Do not recommend. I've been a loyal Marriott customer for years, but this experience was dreadful . No customers service at all - staff walks around with their iPads but ignore you

This is an above average hotel. It is located across the parking lot from a shopping mall not far from the I-96 freeway exit. There are multiple restaurants nearby. I am a lifetime Bonvoy Titanium member and stayed for three nights while traveling to the Detroit area for a trade show. Check in went smoothly. Unfortunately I did not receive any kind of room upgrade but that’s fine. The room was a decent size, very clean and well furnished. Bed felt pretty comfortable to me. The hotel was pretty quiet - my room faced the inside courtyard. As mentioned in other reviews, this hotel does not have a lounge. Elite Bonvoy members can grab all the snacks you want from the kitchenette/store next to the desk. I believe they closed their lounge during Covid and have continued with this offering. I ate room service on two nights. It was pretty good. No problem placing the order and it was delivered quickly. I ate breakfast on one morning - it’s free for elite members or you can waive it for points. It was a good buffet. Overall a good hotel and I would have no issue coming back.

Decent hotel next to a mall, rooms were large. Beds were awfully uncomfortable, even my kids had backaches the next morning! Most disappointing was the 'executive floor', which does not exist. Do not pay for this upgrade, there is no executive floor or executive lounge. You can have some free snacks and soda/water from the little store next to registration. This is not honest, and when I questioned this at the time of registration the young lady basically shrugged and offered no apology.