Utente ospite
30 dicembre 2022
This hotel is completely understaffed. It's ran by one front desk person who's never there, and a guy who's not in hotel uniform at night who plays poker with his rowdy friends in the lobby who doesn't want to help with anything. The AC does not work unless the outside temperature is above 18'C (for "eco" reasons which is just a trick to save money of course). Meanwhile inside it's 25'C and you can not cool the room. There's no water bottles in the room. If you want to buy water, there's a vending machine, but you can't pay with bills or card. You need to pay with coins. If you ask the front desk for coins, he doesn't have coins of course. The cleaners did not clean for 2 days when we stayed for 4 days. So half the time there was no cleaning. Even when we explicitly asked the cleaners and front desk for cleaning and put the door sign up to clean. The gym has no weights, dumb bells, barbell. Just treadmill, bicycle, rowing machine. That would be okay, but it's not even cleaned once during our stay. It looks like this hotel chain is ran with the minimum staff and costs possible to maximize profits. But it's not a great experience. The building is functional and renovated and good though.
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