The Vineyard Hotel & Spa

除了房間內的設施有年代感，其他都很好。酒店提供的沐浴露，洗髮水，護髮素，身體乳都非常好用。酒店酒莊的酒也好喝。

酒店人員都很nice

We have eaten here many times and we have always had an excellent experience. We had a table reserved on Sunday evening in the restaurant. We started the bar with friendly service and then when were ready, we were shown to our table. The whole evening was very relaxed and enjoyable. All the staff were attentive and welcoming. Our server was called 'Tegan' and she was delightful. The food was outstanding and will be returning again soon.

Found this hotel by chance after I saw a Facebook advert advertising it. Thought looked nice so booked a three night stay in a luxury suite. Throughly enjoyed our stay at this beautiful hotel. Our meal in the main restaurant was delicious and the service was faultless. Will definitely be returning to this lovely hotel. Highly recommend.

We used the venue for a business meeting recently, and it was exceptional, from the location, the service, the food. I wanted a room that was a step away from the normal corporate environment, and it was perfect. Nice comfy big armchairs - we were able to have the doors open to a small private courtyard, enjoying the fresh air rather than just aircon. The communications from the events team were spot on - and they couldn't do enough to ensure our event ran smoothly and efficiently. The snacks/lunch/afternoon cake as part of the package were delicious. I've ran many work events over a long career - and I honestly can't recommend The Vineyard highly enough. Thank you to all the staff.

We were looking for a spa hotel full board. The reviews for the hotel appeared good. It is not a cheap stay so we expected the best. Generally the stay was great and the spa was very nice except you had to book your 2 hour slot. The meals we good and the service was excellent. Problem was it was only two average size plates of food and anything extra was charged for even bread at £6. I ordered a GnT it was £17 plus a service charge so was in excess of £19. A bit OTT. The room was spacious although very tired. The patio outside had two chairs and a table but the floor was covered in bird poop. The bed base cover was torn and there was no extract in the bathroom. The room definitely needed updating. On receiving our bill by email we noted we were charged over £40 service charge for our dinners. First for us. Would we return - no. The following night we stayed near our family and were in a Young's hotel adjoining there pub in Chertsey. Value for money it was exceptional. A great room with everything one would need an a breakfast with proper coffee and cocktails included all for £125 for 2. Unfortunately no 2 hour spa. Dinner for two £50+. Highly recommend.

I recently dined at the restaurant for dinner and was initially impressed by the beautiful ambiance and the impressive wine selection. The black glass used during the tasting was a unique and exciting touch. Unfortunately, the food was just okay, and what really marred the experience was the service—or rather, the lack of it. Despite the great setting, we felt neglected throughout our visit. No one checked on our food, and we weren’t asked if we wanted more drinks. We eventually had to get up and find the staff, only to discover them chatting at the bar. It's such a shame because this place has so much potential, but poor service really let it down.

We recently stayed at the Vineyard for a weekend, with some friends joining us on Saturday night for dinner and then also staying the night. The room was lovely and dinner on each evening was great with excellent food and service. There were two issues that slightly detracted from our experience. First was breakfast. We had unintentionally booked a stay that did not include breakfast. That was not really a problem - we were happy to pay - but the set up was unnecessarily complicated. When we arrived for breakfast we got a lengthy explanation about how we could have continental and/or a la carte and that coffee/tea would be extra if we only chose a la carte. To have both would cost around £30 and given that neither of us wanted a huge breakfast I had continental and my husband had a la carte - he chose sausages and mushrooms and asked for eggs which were provided even though not mentioned on the menu. This experience was slightly disappointing but fine. It became a little comical the next morning with six of us, two of whom had breakfast included. The mix of continental and a la carte seemed too much for the poor waitress and the bills all got mixed up. It was also awkward that some could have juice and others couldn’t etc. Overall, I think it would be much better and simpler for guests and staff just to have a single £20 charge for breakfast (which is the extra charged if you book the inclusive rate), allowing you to have the same options as if you’d booked on an inclusive rate. We weren’t clear which menu included toast as we weren’t offered it on either morning even though we heard it being offered to others - we could have asked but decided just to do without. The second issue was the spa. It’s small but is very nice. In order to manage numbers, you had to book in two hour slots. This means you lose any spontaneity and for us meant we had only one option to go to the spa all weekend - which I did and enjoyed. I understand the spa is small but at times it was not very crowded even though we had been told there were no slots available, presumably because people hadn’t turned up. I’m sure we could have got in if we had asked but, because we had been told there were no slots, we planned to do other things. It might be better if they had a first come first served approach with a cap on the overall number of people allowed in at any one time. This could also cause some frustration but might lead to better utilisation.

I stayed here for 2 nights related to the Silverstone Grand Prix. I had a suite room which was beautifully fitted out, fantastic bathroom area and a super comfy bed. The staff are just excellent, all meals and bar service were outstanding. A truly memorable stay.