Hotel in zona Yeshiva University, New York

Ci hanno regalato 5 giorni in questo hotel posso dire che i ragazzi alla reception non sono stati all’altezza del ruolo che avevano. Freddi e distanti.senza empatia verso il cliente.Dopo 4 giorni di permanenza ho dovuto richiedere di cambiare il letto al mattino (ci è capitato 2 volte di rientrare verso le 17.30pm dopo tutto il giorno fuori e di aspettare ad entrare in camera nel corridoio perché stavano riassettando) mio marito purtroppo ha avuto la febbre!Meglio il personale del ristorante attenti e premurosi.La colazione va rivista!Un buffet senza cartellini a parte le uova e le patate non si capiva cosa ci fosse nei Plateau!Anche perché ci è costata più di 50 €!! Abbiamo mangiato due sere nel ristorante Domenicano Menu incomprensibile(non c’era una spiegazione in inglese)ci siamo affidati ai camerieri!Bravi!Personalmente non ci tornerei.N.B. Ho lavorato per 20 anni in Alberghi in Svizzera!Forse ci vorrebbe qualcuno che diriga il personale un pochino meglio

Il personale dell'hotel è stato molto gentile e ha spiegato. Le camere sono spaziose, pulite e ben attrezzate. Personalmente, i punti salienti sono stati il caffè e il succo a volontà per 24 ore + l'area fumatori nel parcheggio proprio accanto all'edificio. Goditi una colazione americana! Se c'è un punto di cui preoccuparsi, l'hotel in sé è meraviglioso, ma si trova in un'area in cui la sicurezza è un po' preoccupante a causa della sua posizione. Fondamentalmente, sembrava che non ci fossero problemi, ma una notte c'erano un sacco di drogati, vagabondi e gente che faceva rumore per strada.

Me and Harlem go way back. Aloft Harlem used to be my go to hotel before I started staying more on the lower east side. In fact, a Marriott employee who used to work at Aloft directed me to this brand new, just opened hotel. I was excited to return to uptown and stay in this spot! I wanted to love this hotel. I don’t like giving lackluster reviews and feeling like a Karen. But over two nights, the transgressions just piled up. I’m a Marriott ambassador who stays in hotels about 240 nights a year. I never bring up my status. This might be the first time I actually uttered in frustration, “it’s September and I’ve already spent 27,000 dollars at these hotels, why is this so hard?” Upon checkin, it took almost an hour. This is even more frustrating because my first night was business and my company always sends a spending authorization. Two days in a row I checked with the hotel to see if they had received the authorization. They lost the first one. They mismanaged the second one. I always call or chat ahead to ensure a smooth checkin. It was still a mess when I arrived. The room was a “Central Park view.” I should have known better; I don’t know why I believed this title. I know New York geography better than that. I was looking into a building. Central Park facing or in the direction of Central Park shouldn’t be called central park view. I had changed from the city view to the Central Park view before arrival and I guess I’m glad I did because while they were trying to figure out my reservation they mentioned they had oversold the city view rooms. I will say the black out shades do a great job. The bed was fine. Sheets were a little co****. This hotel costs close to what a Moxy costs, so their sheets should be comparably smooth and comfortable. The bathroom was an absolute joke. Maybe not all the rooms are like mine, but mine may as well not have had a door. As you can see in my photos, the door is for “art.” There is a huge gap where you can see everything! Like probably 12 inches or greater of a gap! Who designed this and thought it was a great idea?! Glad I was alone. The air unit is SUPER loud. Doesn’t bother me as much since we usually have a fan on at home, but it was so loud that when it came on, I had to turn the TV up. It will likely bother some people. And you can hear everything through the walls. Oh, and the toilet clogged twice. And one of the days, the hot water was off all day for repairs, though that’s out of anyone’s control. It’s just giving context to a very un-relaxing stay. Back to the front desk mess—I later noted a destination fee on my bill (I had two separate bills because one night was business and one was personal). I don’t mind destination fees—I’ve had them at many Marriott properties. But I was never informed of this one. I even asked at the restaurant, and they had no idea. I finally went to the desk and asked and they explained I should have been given vouchers for each ni

Il servizio è super buono, il nero e il fratello della reception si sente molto vicino alla gente, e è disposto ad aiutare. Arrivederci ogni volta che entrano e escono. Grazie davvero

I chose the Kama Central Park because I wanted to spend 10 days in NYC by myself and was unwilling to spend $200+ per night at a typical hotel or AirBnB. . . . . . The location is amazing. It is about a 3-minute walk to the B/C trains at 103rd or 110th St. There are lots of bodegas, restaurants, and services (nail salons, laundromats) within a short walk (Columbus Ave, Amsterdam Ave). There is a Lidl grocery store just up the street at Frederick Douglass Ave near 118th/119th. This is walkable, but you could also take the train two stops if you are carrying a lot of groceries. The Lidl has everything I needed: Yogurt, fruit, chocolate, take-away meals like salads with chicken strips. Even a decent and comfortable pair of black trousers for $15 when I ran out of clean clothes, lol. . . . . . I stayed in a 6-bed female-only room. I appreciated the privacy of my own capsule --- being able to climb into bed and close the door and not have to interact with other people. I also appreciated the common area, where I kept some food in the communal fridge and ate breakfast and a late supper (takeaway from Lild or nearby restaurants) most days. . . . . . I had pleasant interactions with travelers from all over the world. I will mention that I am 55 years old and I met many young people of typical ”hosteling” age, but also people my age and older. . . . . . The en-suite bathroom attached to my bedroom was always clean. In the hall --- open to all residents, not just my 6-person room --- there were a shower room (3 showers) and a toilet room (2 toilets and a sink). For early morning showers, I used these hall facilities rather than my room's en-suite so as not to wake my room-mates. These hall facilities were not as clean as the en-suite, but they were not frighteningly dirty. . . . . . Each bed was assigned a small locker in the bedroom; I left my valuables in it during the day (mainly a laptop). My small suitcase did not fit inside the locker, so I left it sitting outside the locker. I was a bit anxious about that for two reasons. First, I was slightly worried that someone would steal the suitcase (even though it was empty). Second, I was worried that my room-mates might be irritated that my suitcase was sitting there, possibly in their way, and not stowed somewhere. The latch on my locker did not work very well. It was very difficult to make it latch properly. I had to buy a lock. The website said I could buy or borrow a lock from the front desk, but they did not actually have one, so I had to go out and buy one at a CVS for $5. This was not a problem, but I was a little concerned about leaving my belongings unlocked for the first few hours until I purchased the lock. But nothing was stolen. . . . . . One thing about the room was irritating to me --- because my bunk was on top, I had no place to spread out and organize my belongings when packing my day bag each day. This might sound odd, but it was hard for me to *think* about my needs each day and pack ap

My husband and I have been staying at this hotel for several days. We would like to give five gold stars to Mr. Willie Howard at the front desk for always going beyond the call of duty and providing outstanding customer service for us. Every time we come down to the lobby Willie always greet us with kindness. No matter how busy he is, he always makes time to talk to us. My husband is very ill with stage four Cancer. Willie always knows what to say to motivate him and also encourages him to exercise. Also there are many times he has jokes for us. We always go back to our room laughing. Willie Howard is a major asset to all guests at this hotel. Please tell him we wish him continued success. In addition we will also share our experience with our friends and family. Kind regards, Mr. & Mrs. Rodriguez

Best location! 5 min to subway 6, easy going downtown and come back uptown. Walking distance to Central Park and MET, surrounded by good coffee, bars, restaurants and shops! Employees are all super warm and nice! Super good room cleaning with all my stuff hanging everywhere and they can still carefully place and clean!!! Wish I can go back and stay here again! Best decision I made for my NYC trip. 😊

La posizione è eccezionale. Ci sono varie strutture nella comunità vicina e c'è un negozio di gastronomia aperto 24 ore su 24 dall'altra parte della strada, quindi puoi comprare cibo anche se arrivi nel cuore della notte. Molto vicino a Central Park. La scelta migliore per occuparsi delle scuole e prendersi cura dei bambini. La stanza è un po' piccola, ma è così che si trova nel centro di New York City

La posizione è buona e vicino al Museo di Storia Naturale e al Central Park. È bello che al primo piano ci sia un ristorante e un bar dove puoi mangiare subito. Anche il personale era gentile!!! Ero confuso perché la descrizione dell'hotel diceva che il Wi-Fi era a pagamento, ma dicevano che era gratuito, quindi l'ho usato bene. Se avete intenzione di usarlo, sarebbe una buona idea chiedere in anticipo!!!

This hotel was below my expectation. No restaurant at the property and the breakfast is not satisfactory except for the bakery and coffee there are no other choices for me probably because it is in a good location in N.Y. It can be a 3-star hotel, not a 4-star