Casa Cipriani New York

The hotel is magnificent. A highlight for me was the views from the club level, I could stare out over the water all day. The service was great and the rooms are gorgeous. I loved the care and attention from Carlo and Matteo upstairs in the club. I think the jazz room is incredible!

As a frequent traveler I value excellent service and the staff at the lobby gives you just that. From the doorman to the front desk staff they are extremely friendly and professional. Unfortunately, that’s where the quality of service ends. The service in the restaurant and bar area was very unprofessional, inattentive and just lousy. The food was absolutely horrendous. Completely disappointing. The noise level from the club is very loud, the ferry dock shares space with the hotel which was not really an issue for us but might bother some guests. The room needed some TLC and was in need of repairs in the bathroom and shower. Housekeeping was meticulously done and the amenities were stocked freshly twice a day. I wanted to try this hotel for the architectural style and design. I saw the design details but beyond that this place is seriously overrated and unfortunately I will not be returning or recommending this hotel.

i would like to say Casa Cipriani really goes above and beyond to service his guests. i booked a room for my boyfriend's birthday, since he likes good hotels. upon my arrival, to my surprise, my room was upgraded to suite (without charging me additional), with champaign and cake. the suite is very very nice, with big windows to both sides (as it is at corner). all the staff at hotels are super kind and friendly. the friends we invited over all are very impressed by our suite and the club at 5th floor. jazz is really good too. special thanks to Stefano (director of front desk), Juan at the restaurant bar. Juan was very caring and thoughtful, made my normally a bit demanding boyfriend very happy. ohh, the mattress at hotel is amazing too. i have long term back problem. the mattress is perfect for me, firm but with a bit soft touch. next time i buy new mattress at home, i shall go check our which branch Cipriani has -:)

Absolute perfection! Amazing food, decoration, rooms, service , cleanliness, details, amenities! Simply one of the best places I have stayed in,if not the best! Worth every cent! An example of what a great hotel should be like! Bravo for the amazing job!

Casa Cipriani is obviously stunningly beautiful -- both the hotel itself is exquisitely designed and appointed, and the sweeping views of Brooklyn and the bay are unparalleled by anything I’ve seen in Manhattan. The food is obviously great, too, being powered by a well known global powerhouse brand. All the Cip classics are on tap here. The rooms are comfortable, well appointed and modern; super comfy beds and sheets. The rainfall showers are the best I’ve experienced in a hotel. The bathrooms are stunning (though at this price point having Toto bidets would have been nice), and the Waterworks fixtures are killer. It’s clear a ton of thought when into the design in every single space on property. But what sets Casa Cipriani truly part from its peers and puts it squarely at the TOP of the heap of high end luxury hotels in New York is the service. It’s outstanding. I was blown away. From the gentlemen at the valet stand and the bellhops when you pull up for the first time, to Sophia at the front desk guiding you through check in, to the ladies helming the club level, everyone in the spa, the entire dining team… to a person they were so friendly, accommodating, and pleasant. I can’t say enough about their hospitality. I rarely feel compelled to write reviews, good or bad. But Casa Cipriani is so excellent it’s deserving of all the praise it receives. Thank you to everyone who made my wife and I’s stay amazing; we can’t wait to come back.