Residence Inn New York Manhattan/Central Park

Simile a un appartamento d'albergo, lo scenario è buono, la posizione è molto comoda nel centro città

Non andare all'osservatorio, è uno spreco di denaro Vado qui ahahah

Un hotel che è cambiato dalle mie ultime visite. Colazione: una sala della stazione.

Nice view. But they ask you deposit 100 usd fir security. I didn't get refund yet.

The hotel is conveniently located on Broadway. Our rooms got great views. However, the services are very poor and disappointing. We were traveling with family of six to attend a wedding in New York and when we first checked in, the rooms felt dusty and not very clean. The toilet paper on the roll was almost used up and there was no extra toilet paper in the bathroom. We had to contact the front desk three times to finally get it delivered. In one of the rooms, the water boiler was not working and you wonder if staff actually check the room condition before guests come.  There had been another incident that we think could be totally avoided if the hotel pays attention to the condition of the room and convenience for the guest. One of our family members’ cellphone accidentally fell through a gap between bed and wall and it’s unreachable by hand. Eventually we had to ask the front desk for help and the hotel workers had to use special tools to get the phone out and cover the gap. We paid 500 some dollars for the room per night and the hotel does not provide slippers for the guests. Little toiletries like an extra hand soap bar, tiny toothpaste and hand lotion that many other hotels provide are not available in this hotel. For room service, it’s not automatic and you have to inform the front desk each time you want your room cleaned. As for the breakfast choice, it’s just bare minimum.  The general feeling or impression is that the economy is not doing well, the hotel is cutting costs in every possible way, and customers are getting less. Overall the experience was not that good. One should definitely not have high expectations even for the high price you pay.

We were happy about everything during our stay at the hotel. Room was very clean, the staff including counter staff and cleaners were excellent, the location is perfect for travellers who are visiting the NYC, the view from the room was spectacular, and the breakfast was awesome! Highly recommend it!