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1 notte
Recensioni degli ospiti
3.9/5
Buono
31 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Suite Deluxe (per due persone, con vista sul lago)
Soggiorno: nov 2023
Coppia
1 recensione
2.2
/5
Pubblicata: 26 nov 2023
This property is also with the name Sun Moon lake waterfront resort. Please read the recent reviews and don’t get fooled by the rating as this hotel has probably playing with different names for rating. We stayed at the high floor lakeside view room 604@5. This is the worst room as the whole room is not functional for guests. Its walks and roof are all reflecting making it very weird. This room is make full golden and is very cringy design. The bathroom is full open and you can never have a comfort of a closed space . There is no towel rack , no place to keep shower head , the soap dispenser is far so you have to walk out or the shower are la etc..when asked for a change of room they showed the top room with a balcony which was definitely better but instead of giving it as a service they wanted to charge us more for it 70 USD more per night which is ridiculous. As we had checked in late night we asked whether can cut short by 1 night and we will find another hotel for the next night. Initially they agreed but next day at breakfast they said they can’t cancel, going back on their own word. The breakfast is absolutely for peasants not worth staying here
Also the rooms are next to a market which has late night music and rooms are not sound proof at all
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Alice Xin HUANG
Suite Deluxe con Vista Completa sul Lago al Piano Inferiore(letto matrimoniale)
Soggiorno: nov 2023
Coppia
3 recensione
1.2
/5
Pubblicata: 10 nov 2023
The cleanliness of the room was unsatisfactory, particularly the bathroom, which had an unpleasant odor. Furthermore, the service provided by the front desk was below expectations. Despite booking for two nights, we received a call from the front office after the first night, asking us to check out due to a clerical error on their part. Even after realizing their mistake, no apology was extended to us. Additionally, the disparity between the photographs shared online and the actual conditions of the hotel was significant. While Sun Moon Lake is a wonderful destination worth exploring, the substandard experience provided by this hotel could potentially mar your overall experience.
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Verified traveler
Soggiorno: ott 2023
Altro
3.0
/5
Pubblicata: 23 ott 2023
浴室連蓬頭沒有固定在牆壁上,需用手拿較不方便
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Terry Huang
Suite Deluxe (per due persone, con vista sul lago)