Recensioni su Favehotel Nagoya - Batam

Risposta dalla struttura: Dear Mr. Maurice,Thank you for taking the time to share your feedback about your recent stay at Favehotel Nagoya Batam. We are pleased to hear that you appreciated our convenient location, cleanliness, and overall comfort. It’s great to know that you enjoyed the proximity to Nagoya Shopping Mall and the nearby amenities, making your stay more convenient.We also value your constructive feedback regarding the noise from the road and the variety of breakfast options. We apologize for any discomfort caused by the noise, and we will certainly look into possible improvements to enhance our guests’ experience. Additionally, we appreciate your comments about breakfast, and we will work on expanding our variety to meet the expectations of all our guests.Your feedback helps us improve, and we hope to have the pleasure of welcoming you back for a more comfortable and satisfying stay in the future.Warm regards,Hasmuddin HamidOperation Manager - Favehotel Nagoya Batam

Risposta dalla struttura: Dear Valued Guest,Thank you for choosing Favehotel Nagoya Batam for your first stay and for sharing your experience with us. We are thrilled to hear that you enjoyed our spacious and clean rooms, especially the extra-large bed that provided you with great comfort. It’s also wonderful to know that you found our location convenient, with its variety of food options, 24/7 store, and nearby massage centers.We appreciate your honest feedback regarding the breakfast selection. We continuously strive to improve our offerings, and your input helps us identify areas where we can do better. Rest assured, we will work on enhancing our breakfast options to provide a more satisfying experience for our guests.Thank you again for your kind words and for planning to stay with us on your next trip. We look forward to welcoming you back and making your next stay even more enjoyable.Warm regards,Hasmuddin HamidOperation Manager Favehotel Nagoya Batam

Risposta dalla struttura: Dear Valued Guest,Thank you so much for sharing your feedback about your recent stay at Favehotel Nagoya Batam. We are delighted to hear that you found our hotel clean, comfortable, and well-situated. It's great to know that you appreciated our location and the open F&B options, as well as the atmosphere of our restaurant.We understand that there are areas where we can improve, particularly in terms of amenities. Your comments are very important to us, and we take them as we continue to enhance our offerings. We are always working to improve our services to meet the needs of our guests, and your insights help guide us in the right direction.We hope to have the opportunity to welcome you back soon, and we look forward to providing you with an even better experience next time.Warm regards,Hasmuddin HamidOperation Manager - Favehotel Nagoya Batam

Risposta dalla struttura: Dear Valued Guest,Thank you so much for your thoughtful review! We are delighted to hear that you enjoyed your stay at Favehotel Nagoya Batam.It's great to know that you appreciated the spacious and clean room with a balcony, offering a comfortable and relaxing experience. We're also pleased that you found the convenience of eateries, stores, and massage services right below the hotel to be a highlight of your stay. Our team works hard to ensure that our guests feel welcomed, and we’re glad to hear you found the staff to be friendly and helpful.We truly appreciate your feedback and would be honored to welcome you back during your next visit to Batam. Safe travels, and we hope to see you again soon!Warm regards,Hasmuddin HamidOperation Manager - Favehotel Nagoya Batam

Risposta dalla struttura: Dear Valued Guest,Thank you for your positive feedback! We’re thrilled to hear that you found our location convenient and well-connected with amenities around. We always aim to provide our guests with a comfortable and accessible stay, and we’re glad that we met your expectations in this regard.We hope to welcome you back to Favehotel Nagoya Batam soon. If there’s anything we can do to enhance your experience in the future, please don’t hesitate to let us know.Warm regards,Hasmuddin HamidOperation Manager - Favehotel Nagoya Batam

Risposta dalla struttura: Dear Valued Guest,Thank you for choosing Favehotel Nagoya Batam and for sharing your feedback. We're pleased to hear that our location met your expectations and provided the convenience you were looking for during your stay.At Favehotel, we aim to offer both comfort and accessibility, and it's great to know that you found our hotel to be a suitable choice for your needs.We hope to have the pleasure of welcoming you back for another enjoyable and convenient stay in the future.Warm regards,Hasmuddin HamidOperation Manager - Favehotel Nagoya Batam

Risposta dalla struttura: Dear Mirabellez,Thank you for taking the time to share your detailed feedback regarding your recent stay at favehotel Nagoya Batam. We truly appreciate your comments as they help us identify areas where we can improve.We are pleased to hear that your check-in experience was smooth and that you found the availability of eateries and mini-marts convenient. It is our goal to ensure our guests have easy access to amenities that enhance their stay, and it’s wonderful to know that this aspect of our service met your expectations.However, we are deeply sorry to learn about the issues you encountered with the linen and pillows. The condition of the towels and bed linen you described is unacceptable and certainly not reflective of our standards. We understand how essential cleanliness and comfort are to a pleasant stay, and we regret that we fell short in this regard. Please be assured that we have immediately addressed this with our housekeeping team to ensure such issues do not recur. We will be replacing old towels and bed linen promptly to enhance the comfort of our guests.Your feedback about the pillows is also concerning, and we apologize for the unpleasant experience. We will be reviewing our pillow maintenance and replacement procedures to prevent such occurrences in the future. Additionally, we will ensure that our staff is more vigilant in inspecting linens and amenities in the rooms.We also apologize for the inadequate supply of tissue in the bathroom and the difficulty you experienced with the door. These are important aspects of our guest experience, and we are taking steps to rectify these issues immediately. Our maintenance team has been informed about the door problem to ensure it operates smoothly for future guests.We value your feedback immensely and are committed to making the necessary improvements to enhance the quality of our services and facilities. Your satisfaction is of utmost importance to us, and we hope that you will give us another opportunity to provide you with a better experience in the future.Thank you once again for your valuable feedback, and we look forward to the possibility of welcoming you back to favehotel Nagoya Batam.Regards,Hasmuddin HamidOperational manager

Risposta dalla struttura: Dear Mr. Kelvin Cheong,Thank you for taking the time to share your honest feedback with us. We deeply regret to hear that our breakfast did not meet your expectations, especially when compared to other hotels in the same price range.Your comments regarding the limited variety are very important to us. We take such feedback seriously and will work closely with our culinary team to review and improve our breakfast offerings. Our goal is to provide a dining experience that exceeds our guests’ expectations, and we appreciate your input in helping us achieve that.We truly hope you will give us another opportunity to provide you with a better experience in the future. If there are specific improvements or suggestions you’d like to see, we would be more than happy to hear them.Thank you once again for your feedback, and we hope to welcome you back soon.Warm regards,Hasmuddin HamidOperation Manager - Favehotel Nagoya Batam

Risposta dalla struttura: Dear Kim Lun Kuan,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed our excellent location, good environment, and clean facilities at Favehotel Nagoya Batam.Your positive feedback is greatly appreciated and encourages our team to continue providing top-notch service and maintaining our high standards. We are delighted that you had a pleasant stay with us.We look forward to welcoming you back to Favehotel Nagoya Batam in the near future. Thank you once again for your kind words.Warm regards,Hasmuddin HamidOperation Manager - Favehotel Nagoya Batam

Risposta dalla struttura: Dear Mr. Fransiscus,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay, particularly with the sewage smell in your 2nd-floor room and the issue with the bed on the 5th floor.Your comfort and satisfaction are our top priorities, and it is disappointing to learn that we fell short in ensuring a pleasant stay for you. Please rest assured that we take your concerns seriously. We will work with our housekeeping and maintenance teams to thoroughly address these issues and ensure they do not happen again in the future.We truly appreciate your patience and understanding and hope you will give us another opportunity to provide you with a much better experience.Warm regards,Hasmuddin HamidOperation Manager - Favehotel Nagoya Batam

Risposta dalla struttura: Dear Koh James,Thank you for sharing your feedback with us! We are thrilled to hear that you enjoyed our great location and found our rooms suitable for your needs as a business traveler.It’s also wonderful to know that you appreciated the breakfast from the local coffee shop. We always strive to provide a convenient and enjoyable experience for all our guests, especially those traveling for business.We look forward to welcoming you back to Favehotel Nagoya Batam on your next visit. If there’s anything we can do to make your stay even better, please don’t hesitate to let us know.Thank you once again for choosing to stay with us, and have a fantastic day!Best regards,Hasmuddin HamidOperation Manager - Favehotel Nagoya Batam

Risposta dalla struttura: Dear Elleine Johansson,Thank you so much for your lovely review! We’re delighted to hear that you had such a positive experience and found our location to be perfect for enjoying the local food scene. There’s nothing better than being surrounded by great food and great company!It was a pleasure to have you as our guest, and we truly appreciate your kind words. We look forward to welcoming you back soon for another fantastic stay at Favehotel Nagoya Batam.Warmest regards,Hasmuddin HamidOperation Manager Favehotel Nagoya Batam

Risposta dalla struttura: Dear Valued Guest,Thank you for sharing your feedback following your recent stay at favehotel Nagoya Batam. We're thrilled to hear that you had a nice stay with us and that you appreciated our hotel's proximity to the food court and port.It's fantastic to know that favehotel Nagoya Batam is your favorite place to stay in the area! We're delighted to have provided you with an enjoyable experience, and we look forward to welcoming you back for another wonderful stay in the future.Warm regards,Hasmuddin HamidManajer Operasi - Favehotel Nagoya Batam

Risposta dalla struttura: Dear Mr. N. Srithar,Thank you for taking the time to share your honest feedback with us. We sincerely regret to hear that your experience did not meet your expectations, particularly regarding our pricing and breakfast offerings.We understand your disappointment and deeply apologize if you felt that the value did not align with the price. Your concerns about the breakfast are especially important to us, and we will address them with our culinary team to make significant improvements in quality, variety, and readiness to ensure a better dining experience for our guests.Your feedback is invaluable as it helps us identify areas where we can do better. We truly hope you will give us another opportunity to provide you with a more satisfying experience in the future. Should you have any specific suggestions or preferences, we would be happy to hear from you.Warm regards,Hasmuddin HamidOperation Manager - Favehotel Nagoya Batam