ITC Grand Central, a Luxury Collection Hotel, Mumbai

Recensioni su ITC Grand Central, a Luxury Collection Hotel, Mumbai

ITC Grand Central, a Luxury Collection Hotel, Mumbai

287, Dr Baba Saheb Ambedkar Rd, Mumbai, Maharashtra, 400012, IndiaDettagli hotel
ITC Grand Central, a Luxury Collection Hotel, Mumbai
ITC Grand Central, a Luxury Collection Hotel, MumbaiITC Grand Central, a Luxury Collection Hotel, MumbaiITC Grand Central, a Luxury Collection Hotel, Mumbai
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.3/5
Molto buono
55 recensione
Recensioni verificate
Ubicazione4.3
Strutture e servizi4.4
Servizio4.3
Pulizia4.4
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Tutte le recensioni(55)
Recensioni positive(12)
Recensioni con foto/video(5)
Soggiorno meraviglioso!(6)
Proprietario simpatico(6)
Pulito e ordinato(3)
Posizione ideale(1)
Li Qing
Itc One, camera più ampia, letto queen size, vista skyline di Mumbai
Soggiorno: ott 2024
Lavoro
7 recensione
5.0/5
Eccezionale
Pubblicata: 18 nov 2024
The hotel concierge staff was very helpful and friendly. My colleagues and I stayed for three nights in one of their suites, and the room was very clean, spacious, and comfortable. Over 50% of the breakfast spread consisted of Indian cuisine, but overall, it was still enjoyable. Ultimately, it was the excellent customer service that left a lasting impression on us.
Traduci
Risposta dalla struttura: Dear Ms. Jamie,Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. We are truly delighted to know that you had a memorable experience during your stay. Responsibly yours,Kunal PahwaGeneral ManagerITC Grand Central, Mumbai.
Jacobus Carolus
Casa, 1 letto queen, vista
Soggiorno: ago 2024
Lavoro
171 recensione
3.5/5
Pubblicata: 25 set 2024
Great breakfast. Had a bit of a discussion the day I arrived. Was put in a lower rated room due to not having any non-smoking rooms available. Feedback was "sorry full", no solution or offer. For the rest the hotel was good. Staff was very friendly except check-in lady who forced a lower room.
Traduci
Risposta dalla struttura: Dear Mr. Carolus, Greetings from ITC Grand Central, Mumbai. At the outset, we would like to acknowledge receipt of your feedback and thank you for bringing this point to our notice. We regret the issues you faced during your visit to the hotel. We assure you that we are personally investigating this. Please accept our humble apology for the same; we have taken this up with the concerned department for effective measures and improvement. Responsibly yours,Kunal PahwaGeneral ManagerITC Grand Central, Mumbai.
Rmc2021
Soggiorno: gen 2024
Lavoro
4 recensione
4.2/5
Molto buono
Pubblicata: 25 apr 2024
Was a very pleasant stay. The bell boys were exceptionally helpful - I would highly recommend tourist to stay here
Traduci
Risposta dalla struttura: Dear Guest,Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. We are truly delighted to know that you had a memorable experience during your stay. Responsibly yours,Kunal PahwaGeneral ManagerITC Grand Central, Mumbai.
Karamjeet singh
Camera Torre (letto a due piazze)
Soggiorno: ott 2023
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 23 nov 2023
It’s was a very nice stay clean hotel enjoyed the stay service was great
Traduci
Risposta dalla struttura: Dear Mr. Singh,Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. We are truly delighted to know that you had a memorable experience during your visit. Responsibly yours,Kunal PahwaGeneral ManagerITC Grand Central, Mumbai.
Rajpal Khanijou
Camera Executive Club (letto matrimoniale, con vista sulla città)
Soggiorno: lug 2023
Coppia
17 recensione
5.0/5
Eccezionale
Pubblicata: 21 ago 2023
Very well situated and beautiful property. Helpful staff Good breakfast
Traduci
Risposta dalla struttura: Dear Mr. Khanijou,Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. We are truly delighted to know that you had a memorable experience during your visit. Responsibly yours,Bhagwan Balani General ManagerITC Grand Central, Mumbai.
Utente ospite
Camera Executive Club (letto matrimoniale, con vista sulla città)
Soggiorno: ago 2024
Coppia
1 recensione
4.7/5
Fantastico
Pubblicata: 25 set 2024
Good service
Traduci
Risposta dalla struttura: Dear Guest,Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. We are truly delighted to know that you had a memorable experience during your stay. Responsibly yours,Kunal PahwaGeneral ManagerITC Grand Central, Mumbai.
TAN TSENG
Soggiorno: set 2022
Lavoro
36 recensione
5.0/5
Eccezionale
Pubblicata: 19 ott 2022
good proximity to lamington road(computer market) and the property is well maintained. Happy hour from 6-8pm at the rooftop bar is very good and view is spectacular. Multiple restaurant option available and staffs are really freindly and helpful, highly recommended.
Traduci
Risposta dalla struttura: Dear Guest,Greetings from ITC Grand Central!Thank you for sharing your valuable feedback with us. We are truly delighted to know that you had a memorable experience during your visit.Responsibly yours,Bhagwan BalaniGeneral ManagerITC Grand Central, Mumbai.
LINGARAJU
Itc One, camera più ampia, letto queen size, vista skyline di Mumbai
Soggiorno: dic 2023
Coppia
7 recensione
4.0/5
Molto buono
Pubblicata: 10 gen 2024
The hotel good
Traduci
Risposta dalla struttura: Dear Mr. Lingaraju, Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. We are truly delighted to know that you had a memorable experience during your visit. Responsibly yours, Kunal Pahwa General Manager ITC Grand Central, Mumbai.
Utente ospite
Camera Executive Club (letto matrimoniale, con vista sulla città)
Soggiorno: dic 2023
Viaggio con amici
5 recensione
4.7/5
Fantastico
Pubblicata: 1 feb 2024
房間寬敞及整潔，早餐食物種類選擇多質素也很好，前台及門衞員工態度很好服務一流，酒店環境優美舒適，會再次入住。
Traduci
Risposta dalla struttura: Dear Guest,Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. We are truly delighted to know that you had a memorable experience during your visit. Responsibly yours,Kunal PahwaGeneral ManagerITC Grand Central, Mumbai.
니와글로
Soggiorno: set 2022
Solo
5 recensione
4.5/5
Ottimo
Pubblicata: 23 ott 2022
평범함 한국의 비지니스 호텔과 비슷하다 휴일에 디왈리 연휴라서 가격이 높다 공항과 같은 보안 검사가 있다 건물은 독특하지만 사진으로 담을 수 있는 공간이 없다 뷰는 싼방을 잡어서 건너편에 아파트가 있다 조식은 중식 현지식 서양식이 있고 디저트와 과일이 있다 관광을 위해 체크아웃 후 짐을 보관해주는 서비스가 좋았다
Traduci
Risposta dalla struttura: Dear Guest,Greetings from ITC Grand Central!Thank you for sharing your valuable feedback with us. We are truly delighted to know that you had a memorable experience during your visit.Responsibly yours,Bhagwan BalaniGeneral ManagerITC Grand Central, Mumbai.