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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.5/5
Ottimo
32 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.5
Strutture e servizi4.4
Servizio4.5
Pulizia4.5
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Tutte le recensioni(32)
Recensioni positive(9)
Recensioni con foto/video(3)
Soggiorno meraviglioso!(8)
Camere magnifiche(5)
Vicino all'area commerciale(3)
Recensioni negative(1)
Joy
Appartamento Suite Premium (piani bassi)
Soggiorno: apr 2024
Famiglia
1 recensione
3.5/5
Pubblicata: 20 mag 2024
The location and facilities inside the room are nice, however, the customer service is not ideal. It is normally assumed that after booking a hotel online with a booking confirmation, all necessary information is already on the confirmation letter. However, travelers who stay at this property will still have to actively reach out to the hotel for check-in ID in order to do self-check-in via iPad. It would be great if the hotel could reach out to the traveler before their check-in.
What's even worse is that during the check-in process, we did a face-to-face meeting via iPad, and there was no information provided by the staff that we would need a password to enter the hotel after certain hours. After dinner outside, when we returned to the hotel, we were locked outside the hotel, and luckily, we were able to call the Japanese phone number via the public phone. It would have been a nightmare if there had been no public phone or if no one from the hotel had picked up the phone.
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ChenJasmine
Condo suite premium al piano superiore
Soggiorno: gen 2024
Famiglia
4 recensione
5.0/5
Eccezionale
Pubblicata: 15 feb 2024
This hotel had a self check-in counter and the check-in was pretty smooth. Room had an amazing view of the ocean, although the weather was a bit rainy when we stayed. Overall, great experience! There was a convenience store at the first floor of the hotel too, and it's a few minutes walk from a mall with food.
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Risposta dalla struttura: Thank you very much for staying at Sunset Resort Camphou. We are delighted to hear that the self-check-in process went smoothly and that, despite the rainy weather, you were able to enjoy the wonderful ocean view from your room. Additionally, we are pleased to know that the convenience store on the first floor and the nearby dining options contributed to a positive experience at our hotel. We would be honored to have you stay with us again.
SUNG JAE
Appartamento Suite (piani bassi)
Soggiorno: nov 2023
Famiglia
10 recensione
4.7/5
Fantastico
Pubblicata: 2 gen 2024
very clean, cozy. convenient location
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Risposta dalla struttura: Thank you for choosing our hotel and for taking the time to share your experience. We are delighted to hear that you found our hotel to be "very clean, cozy, and in a convenient location." Our team strives to provide a welcoming and comfortable environment for all our guests, and we're glad that we met your expectations.Your positive feedback is greatly appreciated and motivates us to continue maintaining high standards of cleanliness and comfort. We hope to have the pleasure of welcoming you back in the near future for another enjoyable stay.