Montevideo: hotel con bar

Wow. One of the most ridiculous experiences in over 35 countries and 150 hotel stays in my life. Arrived at the hotel which looks dated from the outside but I was confident, based on the reviews, that the rooms would be decent as I expected. Slow check in process but staff fairly friendly. We got to the room which, no exaggeration, was one of the most dated, smoky, disgusting rooms I’ve been given. Rather than complaining at the end of the stay, I returned to reception and said that the room was horrible and smelt terribly of smoke. I asked if we could be moved to a nicer, newer room. This wasn’t well received but Leonardo (hotel receptionist) said that he would arrange for us to move to a room on the eighth floor. We fetched our things from the first room and waited at reception. After Leonardo had ignored us for a few minutes, I asked again if we were being moved to a better room. To clarify, by better, I was asking simply for a more modern room that did not smell of smoke and that reflected the photos of the hotel online. At this point, he lost his temper and said that we needed to go and sit and wait. I explained to him that we had a reservation later in the evening and that we needed to check into our new room quickly. He behaved aggressively and with a short temper - telling me that I should basically be grateful that he was moving our room! I explained that, as a customer, we pay for a room of a good standard for the price and that he was not doing us a favour! He then accused me of ‘harassing him’ about having a better room! There was no element of ‘harassment’ and only Leonardo speaking in a rude and totally unprofessional way. I could not believe what was happening! At this point, I asked to cancel the room as we were going to stay elsewhere. I asked Leonardo for confirmation that the cancellation would be free and he told me ‘he did not have time to write this confirmation’. I explained that it would take him less than a minute and that we could only leave the hotel if we were sure we would not be charged. He begrudgingly provided Brie after demonstrating a further bad attitude. I am sure that the hotel will reply to this review with a different version of events but, all I can say is, this hotel is seriously dated, in a bad condition, smoky in the room we were given and the attitude of Leonardo was one of the worst and most bizarre I have ever come across. I am also making a formal complaint to the NH Hotel group, whom I expected better of.

Hotel con buoni costi e vantaggi. Situato nella regione centrale, ciò che ha facilitato i nostri passi a piedi. Lobby dell'hotel ben accattivante e bello. E 'un edificio antico e quindi il suo ascensore è piccolo e la sua porta è molto rumorosa. Siamo stati ospitati in una camera tripla al 5° piano e la stanza era ”inclinata” all'ascensore dove ci ha disturbato il rumore di ogni volta che la porta del suono si chiuse, oltre a non avere alcun rivestimento acustico e qualsiasi movimento. i corridoi erano ascoltati completamente all'interno della camera. I letti erano molto confortevoli e ci sono canali TV di tutti i paesi (compreso Globo Internazionale e Record), aria condizionata, cassaforte e frigo. Il bagno è piccolo e non c'è posto per appendere gli asciugamani principalmente dopo il bagno, cioè c'è bisogno di scambio giornaliero. Possiede dispensare con shampoo e gel doccia all'interno della scatola - che è di vetro - (condizionatore era rotto) e dispensare sapone liquido nel lavastoviglie. Caffè mattina soddisfacente, ma niente di speciale (sentii mancanza di uova mosse, sinceramente! Era solo uova cucinata!). Wi-Fi non funzionava all'interno della stanza - non so se fosse perché eravamo al 5° piano, ma solo abbiamo avuto connessione alla ricezione (terreno). Funzionari molto educati e sollecitati.

Ottimo soggiorno, vista e posizione (50 metri dal Shopping Punta Carretas). Sebbene abbia la possibilità di parcheggio, i posti sono limitati e l'opzionale è a circa 3 isolati dall'hotel. Caricato o con giorni di pioggia è una complicazione. Mi hanno prelevato il 10% quando la mia tariffa diceva “tutti i contributi inclusi” (un dettaglio negativo che non ha più incidenza). Colazione molto completa.

The location of the hotel on the Rambla is excellent. The room service and at the reception are very kind and help a lot. The location is close to the old city, you can walk. The hotel is in the Palermo neighborhood, a cute neighborhood, kind and helpful people

La reapertura del magnifico edificio centenario con su puesta en valor y modernización es muy lograda. La atención es óptima y el personal es muy amable y eficiente. Empezando por la recepción. La comida es de muy buena calidad si bien la relación calidad precio es exagerada. La cena es muy cara, las porciones son casi una degustación. Se destaca la cordialidad y eficiencia de Ireneo en el desayuno y almuerzo, el encargado del salón, el cual está en todos los detalles. La calidad del pan es excelente tanto En el desayuno, el almuerzo y la cena. Hay una anomalía casi cómica: la calidad del café del desayuno es ESPANTOSA. Es imposible de tomar. Casi parece un chiste de mal gusto. En el almuerzo o cena se puede beber un Illy original muy aceptable. La suite júnior resulta un poco sui generis. No es muy amplia. Su diseño circular es fascinante pero algo incomodo. Choca que dónde está el inodoro no haya un lavabo. El personal de limpieza es amable y correcto si bien un poco lento. Falta posiblemente personal. El spa es muy bueno y la pileta externa permite nadar. Se extraña un hidromasaje.

Bom custo x beneficio. Hotel antigo, mas organizado e limpo. Oferece estacionamento e limpeza diária dos quartos. Café da manhã simples, mas pelo preço está dentro do esperado. Localização ótima, andamos tranquilamente pelo centro em todos os horários. Recepcionistas simpáticos e prestativos.

Il servizio in questo hotel è stato, a distanza e lontano, il migliore che abbia mai avuto in tutto l'Uruguay. E ho guidato la maggior parte di esso. Solo persone fantastiche, un luogo davvero eccezionale e strutture molto belle. Se sei a Montevideo, è davvero la tua scelta migliore.

Radisson Montevideo is one of the fine Classic hotels of the world. The interior is all beautiful marble and mahogany wood. Just fantastic.it setting is on one of Montevideo’s many picturesque plazas. And in the heart of Montevideo, not some outlying area. I have stayed there many times and always look forward to returning. If you go, be certain to have breakfast in the “Acadia” dining room at the top of the hotel. It will give you a view of all of the surrounding area though it’s many expansive glass windows. And plan to have a leisurely breakfast while you drink in all the atmosphere that room provides. You can create some memories in that room. Montevideo has that old world feel that the United Stats lacks, charming. C.H.S.

We enjoyed our stay and the staff at Cottage Puerto Buceo. The room didn’t have much of a view, but was quiet, cozy, modern, and clean. The pillow menu is a nice touch, and the bed is quite comfortable. The pool and hot tub look great, and the gym - though small - is a useful feature. Breakfast was worth the extra charge. The neighborhood is safe and thoroughly walkable, with appealing green spaces, beach, stores, restaurants, and bars nearby. We’d definitely stay here again.

Nos quedamos sólo una noche y nos encontramos con un hotel moderno y cómodo, en una muy buena ubicación para conocer la zona de Buceo. La habitación muy cómoda, el desayuno buffet completo, variado y rico. La atención del personal muy buena también. Cerca del hotel se encuentra el Montevideo Shopping Center y en la zona hay varios restaurantes para comer. Aunque por la zona del hotel no se vio mucho movimiento, se sintió seguro. Volvería.