Recensioni su Premier Inn Monmouth

Travel lodge

Very happy trip

Hotel in good location close to the lovely town of Monmouth. Room large! Think we were in a family room. Shower above bath & only a rainwater shower head which is annoying if you don’t want to get your hair wet! I had rang & asked for a walk in shower said they didn’t have any. Hotel wasn’t busy so next morning our breakfast was made to order instead of buffet which was delicious. Tracey in the restaurant was very helpful & friendly.

A good hotel for visiting Monmouth. The staff were outstanding - very friendly, helpful and approachable. All able to help with whatever we asked fir. This included the receptionist, the waiting staff and the chef. A lovely group of hardworking people. The room was clean, the accessibility very good (I use a wheelchair). The only tiny complaint was that the shower wasn't very powerful. In fact it was quite "weak". I mentioned it to the receptionist who assured me that it would be looked into.

Rick hard pillows. Not enough towels. Room freezing on arrival and temp controller broken. Dinner was appalling. Rock hard pie, dry as a bone, cold chips. No decaff coffee available anywhere in hotel. Beds very comfy, room large, duvet great, staff nice. We stay frequently and book double rooms. There are seldom 2 towels and never decaff coffee.

Was just a standard premier inn room. However, there was a strange smell, like damp, when you walked in and the room was very cold. We did put the heating on but it only went up to 19 degrees and didn’t seem to make the room warm at all. Me and my partner only stayed the 1 night.

Clean and tidy room. There is parking on site and hotel is a short walk to town. All staff very friendly and helpful, brilliant welcome. Breakfast buffet was very good. Constantly replenished and nothing too much trouble. Would stay again.

Our stay was one of necessity to be in the area so my expectations weren’t very high but I was so pleasantly surprised by our stay. The staff were wonderful which is always helpful when travelling with children. Situated right by the motorway I expected to hear some noise but we were only staying for one night so was happy to suck it up. The hotel was quiet, peaceful and no outside noise in the rooms. Everyone had a peaceful sleep. The family room was spacious, clean and comfortable. Would happily return again on our next visit to Monmouth.

A lovely stay. Great location, easy to find and parking on your doorstep. Comfy and clean room, so quiet and a great night’s sleep. Helpful and friendly staff. Will stay again when next in the area. Good breakfast. And excellent value for money. Thankyou!

My partner travelled down from Manchester and I met him and we stayed at Monmouth Premier Inn. Room was spacious, bathroom was great size and included a bath and shower. The bed was really comfy (haven’t stayed at a premier inn before and have always seen that the beds are what make the stay and it was great). TV was fab as we brought our laptop to plug in to watch films, they had the adapter ports in the wall ready and easily accessible (so was able to watch some Harry Potter films in bed). Staff was lovely and welcoming. Lots of parking. We didn’t have food included in our stay as we was out seeing family and friends however every time we left in the morning to go out we could smell the breakfast and it was great, we will definitely be adding breakfast to our stay next time. The free Wi-Fi wasn’t great, it couldn’t even load google on my phone. There was the option to pay for the premium Wi-Fi which I’d assume would work better, but we just used our 4G on our phones and laptop and that worked fine as signal was great, so wasn’t a deal breaker for us (would have been if it was an area where the wasn’t good signal and we did have the option to pay for premium Wi-Fi so)

Clean beautiful as always A lovely gentleman was working last night. Sorry, i forgot your name explained we had a very emotional day as it was 2 years since we lost my dad in law the care and compassion and understanding was amazing He was a true gem and a shinning example to the profession of hospitality and premieer inn should very proud of this staff member

Smell of sewage/stagnant water permeates the hotel - especially ground floor. Lift from second floor works only intermittently and TV didn't work. Was OK, clean with a comfy bed, but not remarkable. Location is good, town centre only a few minutes walk away and hotel is very quiet.

Room was not to liking (built into the eaves). Asked to be moved to another room but not accepted. Apart from that found the staff to be poor, on booking in asked girl what number room we were in and she replied that the number was on the card (obviously too much trouble to tell us verbally). Therefore didn't eat there, only 5 minutes walk to town for eateries who appreciated our custom. Wouldn't recommend or return.

Very friendly welcome, checked in quickly and efficiently. Room comfortable, bed huge and comfy. Only reason this isn’t a 5 star review is the fact you can’t open the bedroom window, I can’t sleep without air in the room and the fact the window was not able to open was not good, also if there was a fire in the hall outside your room door where do you go? Breakfast good but could be hot instead of Luke warm but all in all very nice. All staff friendly and facilities clean. Would visit again if in the area.