Hotel in zona Kinder Smith Reserve, Melbourne

We arrived out of hours and were expecting trouble however it was a simple phone call and we got our key. We got a great deal on our accommodation, which had more than enough for our needs. The facilities (pool etc) were great and everything in our room worked perfectly. the air con was cold and quiet, the TV was a decent size and the bed was comfortable. The only thing I noticed was the walls (toilet) and curtains (main entrance) are a little dirty (probably due to being a specific room for lots of children?) however this is just fussy. I will most definitely stay at Discovery Park again without any hesitation. From check in to check out it was easy, quiet and stress free exactly what I needed

It was a good experience, we stayed 2 nights in this hotel. The hotel is pretty new, located in Dockland ( last stop of the free tram zone), only take 20 minutes to city by free tram, great saving of transportation. We got 2 Queen bed room for 3 peoples, free water, free coffee. Also had swimming pool and gym located in level 6 Highly recommend place for people who want to travel around Melbourne cbd

Sono interstatale per le attività commerciali su base regolare e ho soggiornato in molti luoghi di alloggio ben classificati, tuttavia, impegnato a trovare qualcosa da criticare in questo hotel. Il personale è sorprendente - niente è troppo difficile, fanno tutte le piccole cose, oltre e oltre ciò che mi aspetto che ti faccia sentire come un ospite speciale. Tutti sembravano ”colpiti a mano” per adattarsi alla cultura di servizio dell'hotel. La qualità e la pulizia delle strutture sono A1. Le camere sono confortevoli e tranquille. Un piccolo tavolo e sedie, divano e TV enorme sono una caratteristica benvenuta. Le strutture di conferenza funzionavano bene. La sala di conferenza, la sala colazione e il bar Bistro/cocktail intimati offrono cibo e bevande di qualità. Il mio partner è disabilito in una sedia a rotelle e tutte le sue esigenze erano ben soddisfatte e veramente soddisfatte in una stanza standard. Solo una suggerimento - sarebbe bello avere un impianto di fermature magnetiche, quindi la porta resterà aperta mentre passa con la sedia a rotelle o i sacchetti.Grazie, team Marriott, saremo sicuramente indietro :)

Spent 10 nights here and I had a normal experience. Some things I noticed: Guest would come late at night and I would hear running sounds or heavy steps but I can still sleep because I’m a heavy sleeper. The pots and pans are old, I clean them every time I use and but they really could have given a proper srub? There were enough utensils, plates, pots and pans for us both. The cleaner was kind and would have came in to clean everyday and changed our towels too if I didn’t put the do not disturb sign, but I hope they vacuum under the bed cus …. Yeah It’s not the most hygienic place especially for the entrance and where it’s situated but it’s definitely cheaper than other options I found. I found the elevator card thing a bit frustrating - but one thing that did annoy me was when I left my power card on in the room because I put some meat in the fridge, but it was taken out after room service so my food went bad. Also there isn’t a view for my room. Excuse the pics quality cus I screenshot it from my video

A partire dalle 10:00, un adolescente strano ha colpito la porta della stanza e ha cercato di accedere alla stanza. Ho contattato la ricezione, poi questi adolescenti parlavano e facevano rumore annoiante fuori dalla stanza fino a circa 1:00, e sono andato a letto. La seconda mattina, quando mi sono reclutato al ricevimento, l'ospite di livello si lamentava che i ragazzi giocassero alla porta fino alle 2.

The staff were not following COVID protocols. None wore masks. Day manager actually spoke to us with mask on chin and AROUND the safety barrier. One pen used for everything by everyone. Night manager & staff as well as other guests were all maskless. We were not asked to show proof of our vaccination status. Inspired ZERO confidence that they were actually sanitising anything. My partner also felt unsafe as there were a lot of people loitering around the building. The room was clean and tidy. Located excellently for the event we were attending. Hot water worked, loved the choice of flooring. That was all. The room offered only one single bar of soap. No shower gel, shampoo or any extra toiletries as is expected from even the most basic accomodation you can stay in anywhere else. I have stayed in youth hostels in the outback and even they offered more than a tiny bar of soap. There was no indications of any extra services offered or being available. There were no extra pillows or blankets available in the room. One very flat pillow per person and a thin doona only. The pillows were so low that I could not sleep on it and when I asked for another pillow from the night manager I was met with rudeness. He finally gave me an old, dirty pillow with no pillow case (see photos). When I asked for a pillow case he acted like I was being ridiculous. We slept badly as the bed was very hard. Actually went home and slept as we were so tired from the uncomfortable bed. Upon checkout we got stuck in the lift as the door to the G floor would not open. We finally called for help using the phone but even though the front desk manager answered and said he would be with us immediately he was not. We finally left by going back to our floor and using the fire escape to exit via the basement parking. He then told us he couldn’t hear what we were saying on the phone so basically ignored us, and then gave some rubbish excuse about the one elevator being an old one that was not for guests. Basically if we had not exited the way we did we would have been stuck in the elevator for hours being ignored. There was no signage indicating anywhere that one of the two lifts was not for guests, and if the lift was not for guests you would think it would be clearly marked so.

Camere pulite, personale amichevole e posizione perfetta. Facile accesso ai punti di trasporto pubblico e di pasto. Grande valore per i soldi. Buona opzione di bilancio per una breve visita. Mi piacerebbe tornare.

Staycation for family in a one bedroom twin double which was perfectly spacious for 2 Adults & 2 under 7. Close to everything in the CBD likes the theatres, Chinatown, cafes and tram stops. Nice Juliet window to look out over the streets below. Only issue was Tv Connection for the kids (especially at 6am when they wake) tvs were not working.

Very nice location, I felt like it was very good pricing. They do make up the room every other day, so just need to be prepared for that. Pretty good amenities. The lack of an established pick up/drop off point will be a little awkward. But otherwise I like the place.