Hotel in zona Heathcote Drive Reserve, Melbourne

My wife and I operate a small coach tour company, and have done so for the last 28 years. We offer residents of Sydney, the Central Coast, the Southern Highlands, Canberra and Queanbeyan, the opportunity to travel on a variety of tours, ranging from four days to ten days in length, to different areas in Eastern Australia. Last week, a group of our passengers from these areas travelled on a seven-day tour to Victoria. During the tour, our passengers stayed for four nights at the Novotel Melbourne Preston. We certainly have no complaints or regrets about using this Hotel for our group’s stay! When I first contacted the Hotel in September 2023, about the possibility of using it for my tour group’s accommodation for this tour, my enquiry was treated with genuine enthusiasm. I was put through to the Sales Manager, Ms Michele Kerrigan. Michele was amazing to deal with. After a steady stream of telephone conversations and emails during the next few days, the accommodation was booked, and the menus for all the dinners during this stay were locked in. At some hotels we’ve used over the years, this process can take weeks, and it can be quite a frustrating experience. At this Hotel, it was the exact opposite. So, a huge ‘thank you’ to Michele, for making this all so easy for us as tour organisers! After all the arrangements we finalised, and the booking was locked in, Michele passed on our booking to the Sales Coordinator, Annalise Dimase. Once again, Annalise was an absolute delight to work with! Between the finalisation of the booking, and the date of the group’s arrival, we spoke many, many times on the phone, and exchanged many, many emails. In all my dealings with Annalise, she was professional, personable, helpful, patient, and attentive. On a few occasions, when Annalise was unavailable, I was transferred to Nada, another member of the Sales Team. Again, Nada was wonderful to work with. When our tour group arrived at the hotel, Michele, Nada, and Annalise were all there to greet the passengers. They were very impressed by the warm and friendly welcome offered to them by this team! Once inside the Hotel, this level of service was experienced in all sections. The reception staff, the housekeeping staff, the restaurant staff, the chef and kitchen staff were all friendly, welcoming, obliging, and helpful. We would have no hesitation in recommending this Hotel to any tour groups requiring accommodation in Melbourne. Judging by our experience, it would be difficult to surpass the level of attentiveness and friendliness offered by the management team and staff, the quality of service, the degree of comfort, and the attention to detail our group received during their stay. Thank you to all the team at the Novotel Melbourne Preston! We’ll be back!

As a former hotel worker and frequent traveler I was very impressed with The StandardX Hotel and Staff. Friendly, approachable staff who were always smiling and helpful. Certainly has a much more youthful vibe compared to your normal Hilton, Hyatt etc. I was apparently upgraded to Room 501 for a three night stay. A hand written note with some delicious pastries on arrival in room. The rooms are nicely styled, a bit different and a little tight. A room to sleep in, certainly not one to spend the day working from as there is no couch, or table to work from. The bed was amazingly comfortable. I'd go so far as to say the most comfy hotel bed i've slept in. If you like fresh air, you could also open the window for some brisk Melb air. Very clean and quiet rooms. The glass walled (frosted) bathroom might concern some, although I had no issue as it was just me. The rooftop terrace is fantastic although there is no bar or cafe, you'll need to bring your food, drink or laptop up here to work with an amazing view. Hotel is located close to trams and the nightlife of Fitzroy around the corner. Unfortunately I did not try the restaurant so can't comment on the food there but the menu looked delicious. Looking forward to returning.

Staycation for family in a one bedroom twin double which was perfectly spacious for 2 Adults & 2 under 7. Close to everything in the CBD likes the theatres, Chinatown, cafes and tram stops. Nice Juliet window to look out over the streets below. Only issue was Tv Connection for the kids (especially at 6am when they wake) tvs were not working.

Maybe it was once nice but it has got so many issues with it and I highly recommend you look elsewhere. We stayed in a two bedroom one bathroom apartment and it was honestly the worst hotel we have ever stayed at. We were assigned room 2201W. Here are the issues we encountered during our four night stay. 1. Power outage on our last day with no back up generator for the entire building (both east and west). It’s 31 degrees outside so opening the doors is also not a smart option. Started at 9am and is already over 4 hours. As I have breastmilk in the fridge for my 3 month old, this is my worst nightmare. 2. Safe battery is low. Why hasn’t anyone changed it??? 3. Bathroom shower head plate is broken so water sprays at you un-uniformly and overall unpleasant. 4. Water drips out of the shower but the fall doesn’t go to the drain so the floor remains flooded. 5. Due to point number 4, the bottom of the bathroom door has expanded and the door does NOT close. It is so jammed that it feels like you’d break the handle trying to jam the latch in and back out. 6. Stupid placement of the microwave. You can’t open the microwave door more than 45 degrees. How on earth do you put a dinner plate in there??? 7. Missing cups/ mugs and glasses. 3 mugs, two short glasses, two tall glasses and odd numbered cutlery. Just fix it, for crying out loud! The top rack of the dishwasher was also broken making it difficult to pull in and out the middle rack. 8. Upon check in, we didn’t have any cleaning supplies such as dishwashing tablets, hand washing liquid for dishes or laundry powder. 9. Rooms are so tiny. Don’t expect to be able to open your medium sized luggages inside your room. We kept our two in the so called living space instead. 10. Generally upkeep is not there. Walls have visible stains and grime from previous guests. The whole place just overall felt really really filthy. 11. Not family friendly either. There is a flight of stairs at the entry and no ramp. There is a wheelchair elevator to the side which takes way too long to operate with a crying baby. If you’re on your own, be prepared to lift you pram up or hope a Good Samaritan can help you because the hotel staff won’t. Clearly there are issues within management and housekeeping. I sense laziness and lack of hospitality understanding is to blame. STAY ELSEWHERE!!!

Camere pulite, personale amichevole e posizione perfetta. Facile accesso ai punti di trasporto pubblico e di pasto. Grande valore per i soldi. Buona opzione di bilancio per una breve visita. Mi piacerebbe tornare.

Good service, great location within CBD, close to Southern Cross and Flinders stations, within free tram zone too. The bed was comfie enough, room small, dated and needed a lick of paint and fridge really noisy. Even at 5 storeys up you can hear traffic, especially sirens. BUT, I wouldn't let that put you off, IF you simply need an affordable base to go explore etc.

Great hotel close to city center near Coles and Southern Cross station, very convenient. There is a swimming pool, sauna room, steam room, arcade, and gym for all guests to use for free. Rooms are clean and spacious, but the heating can be improved. Amenities are provided in the bathroom.

La posizione è buona se dovete andare al centro della Convenzione, perché è solo a circa 6 o 7 minuti a piedi di superficie. La giovane donna del Michigan al concierge è stata SUPER utile e amichevole. E il controllo del personale è stato gentile, conoscente e amichevole. La stanza era una grande, il letto re era comodo, un sacco di piastrelle e un giardino in basso facevano piacere entrare nel letto. La casa ha fatto un grande lavoro con la tostatura, la sostituzione di asciugamani e sempre assicurato che avessimo acqua, crema e caffè/espresso. C'era un asciugacapelli, un frigo e una doccia con una testa di doccia tipo pioggia. Il desk front has adapters available if you didn't bring one. Overall it was a good stay Not many stores (grocery or convenience) in the area but it was super easy to get an Uber.

Uno dei migliori posti per soggiornare a Melbourne e una gioiello nascosto. Un pietra gettata dal centro della città ma fuori dalle folle e dalle gru, è stato lo spazio perfetto per la nostra famiglia di 3. Mio figlio ha goduto di visitare il parco vicino e la vista è stata spettacolare. Sicuramente lo consiglierei!

Assassinante, un hotel recentemente rinnovato, a circa 30 minuti al di fuori del CBD di Melbourne. Hotel pulito, ben prezzi con camere climatizzate molto comode. Inoltre, includeva una bevanda benvenuta, una sorpresa inaspettata. L'hotel è a soli 150 metri dalla stazione ferroviaria. L'hotel dispone di un ottimo bistro per pranzo e cena. Le strutture in bagno condivise sono anche super pulite e ben mantenute.