I hereby would like to complain about my unpleasant and unbearable stay at HAZYVIEW SUN as from the 30th May till 3rd June 2022. Having been a Black tier-membership with Southern Sun for the past 4-5 years, I honestly have not came across to such a standard, especially the rating being a 4-Star. Amongst many other trivial issues I came across and experienced was the following: 1. My Room (053) was without a bar fridge. and that was one of the worst! imagine in such a warm and sunny environment, at-least you expect to be able to get to your room and grab your cold cooldrink that you might have stored! 2. Food menu at the restaurant was so much limited, without the normal varieties of Buffet. Breakfast Buffet menu was the worst for me! I would even prefer some of the 3-Star rated Southern Sun hotel's food than that of this Hotel in question. 3. My room's bath tub stopper was not working well at all! after filling the tub with water after a hard day, I was so much annoyed by the fact that I had to keep-on refilling the tub with water since they kept on depleting! imagine that experience! when I opted for the shower the following day, that experience too was worse! water was cold/lukewarm bear in mind it was around 7AM in the morning. shower head was rusty. like anyone can see that it’s too old and needs replacement! the shower experience in itself is uncomfortable for anyone I would guess, because of its dimension and positioning especially within that tub. 4. Those two coffee-biscuits that are always offered and always made available after every day's clean, were only available on my day of arrival day! for the rest of the week, they were not made available. bear in mind those are my favourite and, I always look forward to them every day of my stay. 5. Since I always came back around 7-9PM Room Turn-Down service was not carried out at all in my room! I mean preparing the room for the night so that a client feels at home and can easily go to bed upon returning to his room is a standard thing to do! It was such an awful feeling getting back to a dark room and with curtains wide open and windows equally open as well! I was really disturbed by this experience! 5. In one morning, I called the reception desk for a plaster, as I was bleeding due to a boil in my body. the lady who answered my call, said she will send someone to bring it. Can you believe that I had to call again about 15min later to remind the lady my request, and I was running late for work as I was rushing for a shuttle. Although she apologized for that. 6. With the current season being Winter, at least one expect to find a blanket inside the wardrobe... to my shock it was not available! I had to take duvet in the extra bed that was there...... as if that was not enough, when I came back from work the following day, the person that tiding/cleaning the room decided to left that second duvet in that very same bed... as now being two duvets in one bed! the other second bed being wi
Molto buono
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