17 Pl. Louis Bonnefon, Marseille, 13008, FranceDettagli hotel
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1 notte
Recensioni degli ospiti
4/5
Molto buono
68 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.1
Strutture e servizi4.0
Servizio3.9
Pulizia4.2
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Tutte le recensioni(68)
Recensioni positive(39)
Recensioni con foto/video(3)
Recensioni negative(9)
PureWood
Camera doppia Classica (1 letto a due piazze)
Soggiorno: mag 2023
Famiglia
10 recensione
4.0/5
Molto buono
Pubblicata: 23 giu 2023
The room was nice and clean although it was basic. Yhr room was not prepared on time and desk staff seemed stressed. When we went to the pool the door was locked behind us and we had to call over staff from thr restaurant to let us back to the hotel. The staff were polite and tried hard.
Service au top , propreté nickel 👍🏼 très bon hôtel
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Utente ospite
Soggiorno: dic 2023
Altro
2 recensione
5.0/5
Eccezionale
Pubblicata: 27 gen 2024
Parfait !
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Utente ospite
Camera Superior King
Soggiorno: mar 2022
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 29 apr 2022
Tres bien trip c'est super
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Utente ospite
Soggiorno: giu 2024
Altro
3.0/5
Pubblicata: 10 lug 2024
Not a 4 star hotel. Despite claiming that there was both aircon and gym, the aircon was not working (A fan is not aircon), and the fitness center was "not available". They conveniently forgot to mention any of this in the booking process. Otherwise: Good size rooms, decent breakfast, and reasonably clean. Pool area was crowded, as could be expected in July. Good location
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Utente ospite
Soggiorno: dic 2022
Lavoro
4.0/5
Molto buono
Pubblicata: 31 gen 2023
The standard double rooms are very comfortable and large. My room had a balcony, and I assume all the rooms had one, if not a terrace for the more expensive rooms. The swimming pool area is very nice and smokers can retreat separately, with extra chairs and in the shade. The food is in my opinion a bit expensive, but the quality is excellent...maybe 15 or 20% less on the bill would be more reasonable. The hotel is about 10 minutes walking distance from the beaches and beach side restaurants, but if you want a simple expresso, you can't have it at the counter...you must sit at a table (and pay more than what a coffee should cost). I strongly recommend the Equinoxe Brasserie if you want a very good meal, with good but limited choices on the menu (mangeznotez.com). Stay away from the pizza restaurants, as they are nothing like the original pizzerias... Air conditioning is good, but sometimes hard to control, especially if your room faces the sun all day long.
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Risposta dalla struttura: Hello, thank you for taking the time to write a comment about your stay. We are delighted to see that you have appreciated the comfort of our rooms, the restaurant and our pool. We will take note of your other comments as part of our continuous improvement process. See you soon. Terie, quality and communication assistant.
Utente ospite
Soggiorno: dic 2022
Altro
4.0/5
Molto buono
Pubblicata: 31 gen 2023
great spot for race course and walk away to nice free beaches and corniche walkway auwsome veiws unbelevable sites and golf couse is avaible to the public, great walks ito citycenter ,watch out where you park
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Risposta dalla struttura: Hello Robert, it is a pleasure to read your comment. We are delighted to hear that you enjoyed your stay at our hotel. If you want, you can park your car in our private parking lot for 15€ per night during your next stay. We look forward to seeing you again. Terie, quality and communication assistant.
Utente ospite
Soggiorno: dic 2022
Altro
4.0/5
Molto buono
Pubblicata: 31 gen 2023
Very good breakfast, good service. The rooms sizes vary a lot for the same price. The hot water was an issue at first, but you have to let it run for 10 min and then it worked. We did not try the spa. The TV is on the small side.
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Risposta dalla struttura: Hello, thank you for taking the time to write a review about your stay at the Golden Tulip Villa Massalia. We are delighted to see that you enjoyed the breakfast and the bedding in our hotel. We take note of your comment regarding the size of the televisions and the temperature of the water, as the satisfaction of our guests remains a priority. We look forward to seeing you soon. Terie, quality and communication assistant.
Utente ospite
Soggiorno: set 2024
Altro
1.0/5
Pubblicata: 28 ott 2024
Nous avons séjourné dans cet hôtel 4 étoiles…. Nous avons demandé à changer nos oreillers qui étaient avec des trous dedans et compact à certains endroits. Nous avons eu 5 personnes différentes au téléphone , une personne nous dit même : je vais vérifier les caméras car le veilleur est monté … Et à 21h on nous dit que c’est trop tard car plus personne ne pouvait gérer ce genre de de chose. Nous avons ensuite utilisé des serviettes avec des traces de saletés. En retour, nous avons eu un : « désolée » le matin.
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Utente ospite
Soggiorno: set 2024
Altro
1.0/5
Pubblicata: 21 ott 2024
Monsieur le directeur, je suis venu à votre rencontre pendant votre soirée "boîte de nuit", ma chambre étant juste au dessus de votre salle, vous n'avez su que le proposer des "boules Quies" ... Comment un directeur Peut il aligner pas plus de trois mots pour un client ? Hôtel ou boîte de nuit, il faudra choisir. Je vous ai laissé mes coordonnées et sans retour de votre part (a l'image du personnage), je poste ce commentaire.
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Utente ospite
Soggiorno: ago 2024
Altro
5.0/5
Eccezionale
Pubblicata: 17 set 2024
Personnel aux petits soins. Nous avons particulièrement apprécié la gentillesse et le professionnalisme de IMANE au coin bar de cet hôtel idéalement placé dans le 8e arrondissement de Marseille. Et que dire du jacuzzi, du sauna et de la fabuleuse piscine donnant sur le parc Borely et son hippodrome !!