Hotel a 4 stelle popolari a Markham

Like the convenient location, modern interior design. Some basic amenities such as slippers, toothbrush and shower caps were made available upon request. While the staff are friendly, it took me a few attempts before my calls to the guest service were attended to.

L'hotel è un po' vecchio, ma le strutture sono ok. La donna delle pulizie è molto gentile. La velocità di Internet è nella media. È un po' scomoda senza un forno a microonde. Sebbene l'hotel sia situato nel centro di Markham, è comunque lontano dal quartiere degli affari dei ristoranti cinesi. Sarà molto comodo se hai un'auto.

The hotel is about 40 mins walk from the quaint, historic town of Unionville and about 45 mins drive from Toronto. There is a train that runs direct from Unionville to Toronto. There are a few restaurants in Unionville and Markham, close to the hotel. The lobby area is a great space with wide open bar and restaurant with an impressive ceiling helix-like decoration above them. The gym on the third floor had ellipticals, treadmills, bikes and plenty of free weights and several weight machines. There is a lounge on the fourth floor, sadly the coffee maker was not working on our visit, but thankfully we were offered delicious coffee from the coffee maker in the bar on the ground floor. We moved rooms because our first room looked out across the street to another block of offices and shops, which we did not like. The second room looked out over the parking area but at least there was no construction and the view was open and bright. A big thanks to Ashan (receptionist- I hope I didn't spell your name wrong) for kindly moving us and to the bar staff- Bernice and Watson for being so attentive. Thanks for introducing us to some delicious Canadian wine from Niagara! The rooms were clean but we were surprised to see that the cupboards and shelves were open and did not have doors to them like in most Marriott hotels.

La casa ha colpito la porta YR ogni 8:30am, anche se lei ha messo la carta “No, service” fuori dalla porta alla data di check out.

Struttura molto fatiscente e poca pulizia nelle camere: la loro procedura è ogni 3 giorni peccato che non facciano nemmeno quella. Inoltre fate molta attenzione a quello che vi addebitano: dopo un check-out anticipato di sole 4 notti invece di 11 (a causa del servizio molto scadente della struttura) ci siamo trovati un addebito sulla carta per il totale dell'importo di circa 2400 CAD. Abbiamo mandato e-mail e telefonato molte volte alla struttura per far presente questa ”discrepanza” prima di bloccare il pagamento ma i signori fanno finta di nulla. Abbiamo fatto intervenire la piattaforma tramite la quale abbiamo prenotato ma, oltre ad un piccolo rimborso per il disagio subito, non abbiamo ancora ottenuto quanto ci spetta ma soprattutto la struttura non risponde nemmeno al servizio clienti della piattaforma. Sono dei truffatori, non ci sono altri modi per descriverli.

Non male lontano a Toronto e non buon colazione della metropolitana non rimarrò più qui

La stanza è molto tranquilla, la pulizia è molto tempestiva e il soggiorno è molto comodo

This hotel was very easy to book through Titanium elite services. They made the process very easy and gave us a nice upgrade. They were very helpful with accommodating with the suite that offers a small full kitchen including dishwasher, silverware, microwave, regular size fridge, kitchen sink, coffee maker Lots of living room space and tv in living-room and bedroom. Easy for parking. They have space outside for large F250 trucks since a truck won’t fit in their covered parking.

Before going to the hotel, we called to see if we could do an early check-in. They couldn't guarantee but said they would call if the room was available for check in. We killed some time before going to the hotel as they didn't call. We went to the hotel after the check-in time (3pm). The room wasn't ready, even though check in time had passed. They told us it would be ready ”soon” but ultimately it wasn't ready until almost 5pm, two hours late. This type of inconvenience is challenging, particularly when travelling with young kids who just want to get to the room. They told us that staffing was an issue because of a snow storm, which I could see being realistic in the morning, but by afternoon, most roads were clear. The room itself was fine, but realistically it was pretty small to be called a suite. The fridge doesn't even open the whole way before it hits the counter. My other major issue with this hotel was the amount of waste generated. The CEO of Hilton said (2021 Sustainability Report): ”There has never been a more important time to double down on our commitments and raise the bar on our environmental and social goals. In the coming year, as climate science and best practices continue to evolve, we will set more ambitious environmental targets that will help preserve the destinations where we live, work and travel, and pave the way to a net-zero future. ” Hilton has a priority of Preventing Waste and Contributing to a Circular Economy. Hilton's ambitions include a 50% reduction in waste by 2030, but there are some very easy quick wins that could be implemented at this hotel today (breakfast had disposable plates/bowls/cups/cutlery). In my observation, I did not see anyone take their breakfast to go. Simply swapping our their disposables with regular dishes and cutlery would be an easy way to reduce a LOT of waste. Going further, there's no reason that the bedrooms need to continue using the small shampoo/condition etc -- they should be transitioned to the larger, dispensing models.

Hotel recentemente ristrutturato (ancora nuovo!) - tutto era in forma top-top. Grande comodo letto, bel bagno con forte pressione idrica. Wi-Fi veloce. Come elite di Titanium, non ha ricevuto un upgrade, ma ha avuto accesso alla pantria, una stanza 24-hour con caffè, snack, pasticceria e dolci. Ha funzionato bene. Fantastico palestra e piscina, anche con un paleto! Starbucks nel lobby, questa è una scelta per i viaggiatori di business come me. Molto consigliato!