Hotel a 3 stelle in Kerala, India

Our stay at Prayana Hotel in Ernakulam was overall a really good experience, mainly because of the warm hospitality and excellent service provided by the staff. Right from the moment we arrived, we were made to feel welcome. The welcome drink was a refreshing touch, setting the tone for a pleasant stay. The reception team was efficient and courteous, handling check-in smoothly and ensuring we had all the necessary details about our stay. A special mention to the bellboys, who were extremely helpful and always had a smile on their faces. Their attentiveness made a great impression. The hotel’s location is a big plus. It is conveniently situated, making it easy to get around the city, whether for sightseeing, shopping, or business. The accessibility and surroundings added to the overall positive experience. While we truly appreciated the service, there were a few areas that could be improved. The restaurant at the bottom of the hotel didn’t offer much variety in terms of food options, which was a bit disappointing. It would have been great to have more choices, especially for those staying longer. The rooms did not have kettles, which is something many travellers look forward to for a quick cup of tea or coffee. Bathing cubes (shower enclosures) were missing, making the bathroom experience a little less convenient. We also faced an issue with towels not being provided even after requesting them, which was a small letdown. That being said, the staff’s dedication and the overall comfort of the stay overshadowed these minor inconveniences. Their attentiveness, polite behaviour, and willingness to help made all the difference. Despite a few missing amenities, the hospitality and prime location make Prayana Hotel a great choice for travellers. We appreciate the warmth and care shown to us and would definitely consider staying again in the future!

We were in Kovalam at this property for a week. First things first, the rooms we got were nice, had a decent balcony overlooking the front of the property, the air conditioning and hot water worked well. It is really close to a wonderful beach, some small shops and local food joints and only a short walk away from a quiet beach and spots that you could enjoy. The property itself had a lot of work going on, so I can understand that they were preparing for a major tourist season and it might become better. The pool was dry and I was hoping that I'd get to enjoy some pool time but that did not happen. Perhaps due to the low tourist season, the restaurant had limited dish choices but the food was good. The staff is very sweet and nice but the hotel can do with some more thorough upgrades with housekeeping, such as providing fresh towels timely and so on. Otherwise, the hotel is nice but my family and I felt that for the price we paid, we could have gotten more for the price. Nevertheless, it is a good and decent hotel, I wouldn't keep high expectations. It will certainly get 10/10 for it's location and sweet staff. This is not to reflect on the hotel management or staff directly or negatively but it would be nice if they set ground rules for some big tourist groups they get, particularly the Gujarati tour groups, in reminding them of maintaining the calm and quiet on the property. Again, it is more about the tourist behavior than anything on the hotel itself.

I recently stayed at Forte Kochi in India and had a wonderful experience. The hotel is set in a beautiful location, with a private courtyard pool that adds to the serene atmosphere. The staff were incredibly friendly, and the breakfast offered a wide variety of options. The rooms were spotless, comfortable, and made for a relaxing stay. With plenty to do nearby, we truly enjoyed our time and would gladly return.

Il personale era caldo, accogliente e attento per tutta la nostra permanenza. Una menzione speciale a Himanshu e Priya dal desk front, che erano estremamente cortesi, utili e ci facevano sentire molto comodi. La stanza era spaziosa, eccezionalmente pulita e ben mantenuta. Uno dei punti di vista era la vista bella della stanza, che rendeva il soggiorno ancora più piacevole. L'atmosfera generale della proprietà era piacevole, e la camera offre un confortevole spazio per il relax dopo un giorno di vista. Il buffet di colazione ha una buona varietà di opzioni, anche se il gusto è medio e può essere migliorato, ma il servizio durante il colazione è stato molto buono, con il personale attento e responsabile. In generale, è stata una esperienza molto piacevole, soprattutto a causa dell'eccellente ospite, delle camere spaziose e pulite, e delle belle viste. La benvenuta natura del personale, soprattutto Himanshu e Priya, ha fatto un'impressione positiva. Sarei felice di rimanere qui di nuovo e consiglierei la proprietà a chi cerca un soggiorno confortevole con buona ospite.

We had two nights stay at picturesque ILLKKALAM LAKESIDE COTTAGE right on the banks of the lake and were. pleasantly surprised as the nature unfolded before us. Good location with good facilities and access to all amenities surrounded by organic farm , nature at its best. Good service through out and personalised care by friendly staff. Freshly cooked homemade tasty food served to your room and relax in front of the room looking over the lake with boats passing by and beautiful sunset views. The best part was the relaxed private sunset boat ride on the lake for two of us with stunning views starting right in front of our cottage. Susan Salin and team have done a wonderful job in making avail of this wonderful property for fortunate few like us. Special thanks to Asha and Arjun who were always helpful and giving us information of local tours and cultures. Not to forget those amazing cooks who cooked meals as per our taste We will definitely going to return and recommend to our friends to visit ILLKKALAM LAKESIDE COTTAGES Thanks once again for serving is the best treat Keep it up 💕🙏😍

It’s a great property being so huge surrounded in a dense forest area, the rooms, service everything is amazing and the best part is even the food served. Being such a big resort, the service is top notch as whatever you ask for is serviced at lightning speed. The approach road was narrow but is properly maintained. Would definitely recommend it to fellow travellers

L'hotel si trova vicino all'aeroporto di Kochi, a circa 5-10 minuti a piedi dall'aeroporto. L'hotel dispone di 24-hour sicurezza e personale.Dall'ingresso al ristorante, il personale di servizio è stato molto amichevole e benvenuto! Il segnale dell'hotel è chiaramente contrassegnato, il parcheggio è molto conveniente, c'è una farmacia vicino alla porta, e gli negozi sono circa a piedi 10-minute. L'ambiente circostante è relativamente tranquillo. La stanza era in generale pulita e spaziosa, ma non c’era un asciugacapelli, e il gel e lo shampoo del doccia sembravano usati e un po’ sporchi, rendendoci esitanti a usarli. Inoltre, l'hotel includeva il trasferimento aeroportuale nella prenotazione, ma non abbiamo ricevuto alcuna risposta nonostante le domande ripetute il giorno dell'iscrizione. Quindi, anche se abbiamo compilato il modulo, questo servizio non è stato offerto. Il giorno dell'arrivo all'aeroporto, usciamo da Uber per arrivare all'hotel. Se l'hotel non offre questo servizio, non mettete a disposizione il modulo; causarà inconvenienza!

one night from 10.30 pm to 10 am we stayed there . i booked unknowingly non Ac but later on i converted from non ac to ac and charged extra Rs.800 which was too much ..Food we ordered from out side which good but they did not provide spoon . Very small rooms as we can not turn one side to another area in room and bath room also tiny . Staff was very excellent night shift person was so very nice no doubt . Now again after visit another places and my home again i booked for one day stay in other hotel not in this . Loation is in village side nearby airport . cleaning of the room and toilet was good. overall i give average and will never stay again in this property .

spazio pulito e pulito, le strutture che sono menzionate in MakeMyTrip sono soddisfatte. Specialmente ci sono i dipendenti hanno buon comportamento. Qualsiasi requisito necessario in qualsiasi momento senza alcuna esitazione lo fanno. Apprezzi veramente che 👍