Recensioni su Radisson Blu Hotel and Residence Maputo
Radisson Blu Hotel and Residence Maputo
141 Av. Marginal, Maputo, 9999, MozambiqueDettagli hotel
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1 notte
Recensioni degli ospiti
4/5
Molto buono
74 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Bardzo dobry hotel z miła obsługą i dobrą lokalizacją ;) polecam
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Kenfeizhou
Camera Superior vista città
Soggiorno: dic 2023
Lavoro
7 recensione
3.0/5
Pubblicata: 23 dic 2023
前台服務員態度很不友善
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77dear
Appartamento (1 camera da letto, con vista sul mare, non fumatori, con balcone)
Soggiorno: ago 2023
Lavoro
54 recensione
5.0/5
Eccezionale
Pubblicata: 16 nov 2023
馬普託最佳回覆之一
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Utente ospite
Soggiorno: set 2022
Lavoro
195 recensione
5.0/5
Eccezionale
Pubblicata: 10 dic 2022
當地最好,可能也是最貴的酒店,房間比較大,海邊。
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Utente ospite
Soggiorno: feb 2023
Solo
3.0/5
Pubblicata: 6 feb 2023
Hotel a 10 minuti dall’aeroporto, molto vicino alla spiaggia, fronte mare. Questo dettaglio non sempre è cosa buona, perché per chi lavora e non è in vacanza, la musica proveniente dalla spiaggia e dai beach bar può creare veri problemi fino alle 03:00 di mattina. A parte questo dettaglio, l’hotel ricopre molto bene gli standard Radisson Blu, camere molto grandi e spaziose e ben servite. L’unica pecca è la colazione, tanta scelta ma qualità non eccellente. Consiglio il grill Restaurant davanti all’hotel.
Risposta dalla struttura: Siamo veramente rincuorati per ricevere la tua generosa recensione del nostro Hotel. Grazie per averci fatto sapere quanto ti è piaciuto, siamo particolarmente lieti che ti sia sentito ben curato. Non vediamo l'ora di averti di nuovo con noi in un prossimo futuro.
AartiS331
Soggiorno: ott 2024
Famiglia
4.0/5
Molto buono
Pubblicata: 22 ott 2024
The Radisson Blu in Maputo is fantastic. It's scenic poolside views, luxurious rooms and full breakfast make this an ideal dpot to refresh on a trip. It is also walking distance from malls, has ocean views, close to restaurants and activities.
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Risposta dalla struttura: Dear AartiS331, Thank you for your review. We are happy that your time with us, in Maputo refreshed you! And above all, that you enjoyed our hotel and facilities! We are looking forward to your next visit, Rob Van der Velden General Manager
Utente ospite
Soggiorno: dic 2024
Altro
5.0/5
Eccezionale
Pubblicata: 1 dic 2024
I had an exceptional 8 night stay at Radisson.What made my stay exceptional were the staff very hospitality,courteous and friendly -Lucas,Victoria,Uisla,Eunesia,Arsenio,Martin,Elvis,Noemia,Paulo ,Clara,Ishameal,Isaiah,Elio,Jose and Vitorrio 5 star service.
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Utente ospite
Soggiorno: nov 2024
Coppia
2.0/5
Pubblicata: 27 nov 2024
Hotel not in line with the Radisson standards, Restaurant Azul a horrible experience, very disappointing experience for a flying honeymoon weekend experience..
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mdiogenio
Soggiorno: ott 2024
Altro
4.0/5
Molto buono
Pubblicata: 21 ott 2024
The reception staff seemed lacking of Radisson rewards program knowledge. They kept asking how would I pay for the stay..
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Risposta dalla struttura: Dear Mdiogenio, Thank you for taking the time to leave us a review. We are glad that you enjoyed your time in our facilities. Please know that your review has been forwarded to our Front Office Manager. Rob Van der Velden General Manager
Heather B
Soggiorno: ago 2024
Famiglia
4.0/5
Molto buono
Pubblicata: 31 ago 2024
Good hotel in a nice location. Some maintenance needed. The location, right by the seafront, was really nice. The room was spacious and had a lovely wraparound balcony. It would have been nice to have had a comfy chair to use out there though. Bed was comfy and the room was clean. Nespresso machine was a bonus. The pool area was nice, if quite shady and freezing pool temp (it is winter to be fair). The breakfast was very good, lot's of choice and good quality. Lovely staff at breakfast. There were a couple of issues in the room that really should be fixed though, the wardrobe door was hanging on its hinges and this meant the light wouldn't turn off. Also the door to the bathroom was also on it's hinges. We also saw the rooms in the new block at the back, these are more modern but it felt a bit sterile for me, I preferred the seafront rooms.
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Risposta dalla struttura: Dear hcn81 Thank you for taking the time to leave a honest review. We truly appreciate it, as feedback like this allows us to continue growing and improving our services and facilities. We have taken you review into consideration, and have forwarded it to the concerned managers. Also, we are glad that despite the room issues you faced, you enjoyed your stay with us. Looking forward to hosting you in the near future, hopefully in warmer days so you can truly enjoy the pool. Rob Van der Velden General Manager
caspianc2014
Soggiorno: ago 2024
Lavoro
4.0/5
Molto buono
Pubblicata: 26 ago 2024
I stayed here for a couple of days on a business trip. What an amazing and beautiful hotel with great seaside views. Check in was very swift and uneventful. However, the welcoming e.g. assistance with luggage from the car would have been appreciated. The rooms are spacious and well decorated. My initial room had a problem with wardrobe doors not opening and closing properly. The maintenance team was not able to fix this immediately and I was moved to another room. The second room was also very nice but the shower was not working! The maintenance team was fortunately able to fix this and I did not have to move to another room! Internet was good but could have been better. The breakfast did not have a lot of variety that I was expecting but it was great nonetheless. The staff were amazing and helpful despite language barriers. In summary, I would say this is an amazing hotel but I would encourage close maintenance to be done so that the hotel is not run down a few years down the line.
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Risposta dalla struttura: Dear Caspianc2014, Thank you for taking the time to leave a honest review. We truly appreciate it, as feedback like this allows us to continue growing and improving our services and facilities. We have taken you review into consideration, and have forwarded it to the concerned managers. Also, we are glad that despite the room issues you faced, you enjoyed your stay with us. Until next time, Rob Van der Velden General Manager
Bart R
Soggiorno: ago 2024
Lavoro
1.0/5
Pubblicata: 15 ago 2024
We checked in on the 12th of August and checked out on 14th of August. Every morning we had to call reception for bath towels to be sent to our rooms. Something that is part and parcel to be found in any hotel room. We had to also call every morning for milk to be sent to us which was never placed in our room with the tea and coffee. A 5 star hotel in which we got a 1 star treatment. Lastly the pictures they show on their website is a complete misrepresentation. The rooms are not in those two towers that are prominently displayed on the right hand side. There is a third tower which hosts the rooms and is not displayed on their website.
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Risposta dalla struttura: Dear 66bartr, Thank you for taking the time to leave us a review, as feedback like this allows us to continue to improve our services. We would like to apologize for the negative experience that you had. Please note that we have forwarded your review to the concerned managers. Rob Van der Velden General Manager
Kirubel S
Soggiorno: lug 2024
Lavoro
1.0/5
Pubblicata: 17 lug 2024
Despite the hotel's good quality and pleasant view, the reception service was terrible. The staff were impolite and unhelpful. When I inquired about why the shuttle to the airport was delayed, they claimed it was because the driver was picking up another guest, which contradicted the information given by our agent. Furthermore, on the afternoon of July 17th, 2024, the receptionist was unprofessional. She assigned me a twin bed, stating that no other rooms were available, and when I explained that I couldn't sleep in a narrow bed, she responded dismissively. When I asked to speak with her supervisor, she said he was in a meeting. Overall, the hospitality at the hotel was very disappointing, especially from a Radisson Blu, which I expected to be much better.
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Risposta dalla struttura: Dear Kirubels2020, Thank you for taking the time to leave us a review. We appreciate your review, as feedback like this allows us to know what we need to do better to improve the quality of our services. First, we would like to apologize for the experience you had. This is not the quality of service that we strive to provide. Secondly, we would like to let you know that we have forwarded your review to the concerned managers, and are taking steps to improve the quality of our service. Once again, we would like to apologize for the experience you had. We sincerely hope that you allow us another chance in the future. Rob Van der Velden General Manager
SinovuyoM4
Soggiorno: lug 2024
Solo
5.0/5
Eccezionale
Pubblicata: 1 lug 2024
I visited Maputo for the first time and spent 2 nights at the Raddison Blu. The check-in process was seamless, the room was spacious with a nice sea-facing view as requested. I must commend the staff for being so friendly and helpful. A special thank you to Armando, Jose (concierge) and Ernesto Casso (Azul) for making my birthday a memorable one. I'll definitely be visiting again for a longer stay. Obrigada Raddison staff.
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Risposta dalla struttura: Dear SinovuyoM4, Thank you for taking the time to leave us a review. We are very happy that you enjoyed your memorable stay with us. We'll be sure to communicate with your team members how they made your birthday special. We are very much looking forward to hosting you again in the near future. Until next time, Rob Van der Velden General Manager