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1 notte
Recensioni degli ospiti
4.4/5
3632 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.4
Strutture e servizi4.3
Servizio4.4
Pulizia4.5
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Recensioni positive(3389)
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Trasporti comodi(493)
Camere ampie(416)
Reception gentilissima(389)
Vicino alla metro(248)
Piscina meravigliosa(92)
Con piscina a sfioro(59)
Magnifica vista sul mare(35)
Con camere per famiglie(20)
Recensioni negative(243)
Utente anonimo
Camera Business (2 letti)
Soggiorno: Dec 2024
Famiglia
9 recensione
2.7/5
Pubblicata: Dec 22, 2024
A really disappointing stay.
The lobby is at level 13, so for newbies or people who can't read Chinese, it may be a little tricky. Upon reaching the lobby and the several times we returned to the hotel, hotel staff don't even look up at u,no smiles, no warmth, no hospitality. It's like they are there just to pass you and take back the key cards.
Huge construction just beside the hotel,you can see all the dust on their glass.
Stepped into the room, flooring was old and worn out. Stuffy and mouldy smell. There's no fridge in the room oddly.
We couldn't turn on the aircon and we called the front desk only to be told there's no aircon available as it's winter??! A technician came in to see and told us to open the window. He then proceeded to walk into the room in his shoes. I called the front desk later to verify it and were told to open the window to let cool air in. I informed that we have a young child and we are on level 30, staff told me to on the fan then. Choices:Open window at expense of safety and construction dust or in a stuffy room with the fan blower.
I just want to leave this hotel immediately,so no photos of it at all.
Traduci
Risposta dalla struttura: Thank you for your review. Please accept my apology for any shortfalls in service delivery during your stay with us. We will look into the issues highlighted and review for future improvements. We do hope to be given the opportunity for us to provide you with an improved experience in the near future.
Pinnk Pinnk
Camera Business con letto a due piazze
Soggiorno: Sep 2024
Famiglia
9 recensione
5.0/5
Eccezionale
Pubblicata: Sep 17, 2024
The Hyde Hotel in Shenzhen is a traveler's delight. Its prime location offers not only easy access to the city but also has a subway right in front. The presence of a washing machine in the hotel is a boon after a long journey. The rooms are big and comfortable, and the city view is amazing. This combination of convenience, space, and a great view makes it an excellent accommodation choice.
Traduci
Risposta dalla struttura: Dear Guest, Thank you for giving us review. It is great to hear you had enjoyed your stay.It was a pleasure to serve you and we hope to welcome you back real soon.
RLiew
Camera Business (2 letti)
Soggiorno: Aug 2024
Viaggio con amici
19 recensione
4.7/5
Fantastico
Pubblicata: Sep 24, 2024
Good location, right in front of the metro station. The only downside is lobby is not located on ground floor, no concierge to help you with luggages
Traduci
Risposta dalla struttura: Dear Guest, Thank you for giving us review. It is great to hear you had enjoyed your stay.It was a pleasure to serve you and we hope to welcome you back real soon.
Huyagaa
Camera Business (2 letti)
Soggiorno: Jun 2024
Lavoro
8 recensione
5.0/5
Eccezionale
Pubblicata: Jun 29, 2024
Very good hotel. Comfortable room, delicious food, good swimming pool and awesome scenery from the window.
Traduci
Risposta dalla struttura: Dear Guest, Thank you for giving us review. It is great to hear you had enjoyed your stay.It was a pleasure to serve you and we hope to welcome you back real soon.
Utente ospite
Camera Business (2 letti)
Soggiorno: Sep 2024
Famiglia
4 recensione
4.5/5
Ottimo
Pubblicata: Sep 29, 2024
The hotel location is good for us and suitable for our trip. The staff are friendly and accommodating and made us felt welcomed. In terms of amenities the room will benefit from a small fridge or cooler and also some utensils as we couldn’t store our fruits or stir the drinks.
Traduci
Risposta dalla struttura: Dear Guest, Thank you for giving us review. It is great to hear you had enjoyed your stay.It was a pleasure to serve you and we hope to welcome you back real soon.
Libin
Camera Business con letto a due piazze
Soggiorno: Sep 2024
Coppia
3 recensione
5.0/5
Eccezionale
Pubblicata: Oct 20, 2024
Convenient location with clean room and nice view. The staff is friendly, and the robot delivering welcome drinks is super cool.
Only downside is the lobby is not located at the first floor, but you can find several restaurants downstairs within the same building.
Traduci
Risposta dalla struttura: Dear Guest, Thank you for giving us review. It is great to hear you had enjoyed your stay.It was a pleasure to serve you and we hope to welcome you back real soon.
Utente ospite
Camera Business con letto a due piazze
Soggiorno: Sep 2024
Coppia
3 recensione
5.0/5
Eccezionale
Pubblicata: Oct 12, 2024
Very close to the Shen Zhen Wan port, about 10 10-minute drive. It's a huge and clean place. Will be happy to stay again!
Traduci
Risposta dalla struttura: Dear Guest, Thank you for giving us review. It is great to hear you had enjoyed your stay.It was a pleasure to serve you and we hope to welcome you back real soon.
Utente ospite
Camera Business (2 letti)
Soggiorno: Aug 2024
Viaggio con amici
2 recensione
4.5/5
Ottimo
Pubblicata: Aug 25, 2024
The location of the hotel is excellent as it's just next to the exit of the subway station. We had contacted the hotel reception for different things, like TV channel and collection of dirty dishes. The service was fast and the staff was polite and professional. We were also offered welcome sweet soup dessert, which was delivered to us by robots. It was really a nice surprise for us!
Traduci
Risposta dalla struttura: Dear Guest, Thank you for giving us review. It is great to hear you had enjoyed your stay.It was a pleasure to serve you and we hope to welcome you back real soon.
Utente ospite
Camera Business con letto a due piazze
Soggiorno: Jul 2024
Coppia
2 recensione
3.7/5
Pubblicata: Aug 15, 2024
The hotel's central location makes it convenient for guests to explore the city's attractions. The rooms are spacious and well-equipped with modern amenities. Additionally, the hotel offers dining option to cater to guests' culinary preferences. Overall, staying at this hotel ensures a comfortable and enjoyable experience for visitors.
Traduci
Risposta dalla struttura: Dear Guest, Thank you for giving us review. It is great to hear you had enjoyed your stay.It was a pleasure to serve you and we hope to welcome you back real soon.
Esther Tiong
Camera Business (2 letti)
Soggiorno: Jun 2024
Coppia
1 recensione
4.2/5
Molto buono
Pubblicata: Jul 2, 2024
Nice hotel. Great location and friendly staff, especially the front desk staff Ms. Luna. She has been very helpful and attentive. Will definitely stay again if I'm back.
Traduci
Risposta dalla struttura: Dear Guest, Thank you for giving us review. It is great to hear you had enjoyed your stay.It was a pleasure to serve you and we hope to welcome you back real soon.
Marcio
Camera Business con letto a due piazze
Soggiorno: Jun 2024
Lavoro
5 recensione
5.0/5
Eccezionale
Pubblicata: Jun 3, 2024
The only challenge is the language. Thats a perfect hotel for foreign people and very well located but theres no assistance in english.
Traduci
Risposta dalla struttura: Dear Guest, Thank you for giving us review. It is great to hear you had enjoyed your stay.It was a pleasure to serve you and we hope to welcome you back real soon.
Provoost Kris
Camera Business (2 letti)
Soggiorno: Apr 2024
Lavoro
13 recensione
3.5/5
Pubblicata: May 20, 2024
A bit hard to find as foreigner. Lift to the sky lobby a bit hidden.
Overall hotel is alright. Value for what you pay for
Location is good close to Mixc
Traduci
Risposta dalla struttura: Thank you for your review. Please accept my apology for any shortfalls in service delivery during your stay with us. We will look into the issues highlighted and review for future improvements. We do hope to be given the opportunity for us to provide you with an improved experience in the near future.
Lou from HK
Camera Business con letto a due piazze
Soggiorno: Sep 2024
Coppia
5 recensione
5.0/5
Eccezionale
Pubblicata: Sep 21, 2024
Would appreciate if you were more strict with smokers!
Traduci
Risposta dalla struttura: Dear Guest, Thank you for giving us review. It is great to hear you had enjoyed your stay.It was a pleasure to serve you and we hope to welcome you back real soon.
aloysius
Camera Business con letto a due piazze
Soggiorno: Apr 2024
Famiglia
7 recensione
4.7/5
Fantastico
Pubblicata: Jun 22, 2024
Huge and spacious room. Clean and comfortable. Recommended. Only downside is there is no proper hotel lobby and drop off point at the ground floor. Need to take some time for first timers to find the lobby located in the upper floor.
Traduci
Risposta dalla struttura: Dear Guest, Thank you for giving us review. It is great to hear you had enjoyed your stay.It was a pleasure to serve you and we hope to welcome you back real soon.
Utente ospite
Camera Business (2 letti)
Soggiorno: Apr 2024
Solo
52 recensione
5.0/5
Eccezionale
Pubblicata: Apr 4, 2024
The room is clean and big. Good air quality n nice big glass wall for views. Good location of lots malls, shops, food and transport connections. Friendly staff. Ok pool.
Traduci
Risposta dalla struttura: Dear Guest, Thank you for giving us review. It is great to hear you had enjoyed your stay.It was a pleasure to serve you and we hope to welcome you back real soon.