Anex Hotel Near US Embassy

I loved their breakfast and their staff for being so nice and considerate. The environment is cool and their restaurants offer a different variety of foods! Must a try!

1. The picture posted of the bathroom was not the same as the actual one we stayed at. The batgroom looked unclean, the shower curtain had yellow stains at the bottom, the door stopper was already rusty, as well as the shower knobs had some rust stains, the water in the sink had no pressure so the flow of water was so little. 2. The room had a weird smell. It wasn't a bad smell but wasn't good either. It was like somewhat a rusty or dust like smell. 3. The lighting was very bad in the main room. There were only two lights: one main white light, which was not that strong and another one at the entrance of the door which was a yellow light that was gery dim as well. 4. The front desk upon check-in was helpful when we wanted to do early check-in. We called ahead and they reserved us the room but I had to be the one to ask for the free breakfast stub because they didn't give us any despite seeing our booking had a free one. It didn't matter much that they forgot since they gave it to me when I asked. 5. I requested my breakfast for takeout to be delivered at 7am, and when I didn't receive it at 7:45am, I called the front desk to just cancel it as I'll just go donw myself at the restaurant. When I got there, the staff said that they were supposed to give it to me exactly when I called that they were already at the elevator, which I doubt since the front desk didn't mention that during the call. I was about to brush it off that they didn't deliver it at 7am, but they suddenly made excuses, so it made me upset a bit since it made me feel like I was unreasonable to cancel it.

This is my third time to experience the Hotel as solo traveler. Cleanliness is good and fine. The hotel staffs are accommodating. Good service. The meals are thru buffet. Good quality meal. Have tried the hotel breakfast. Nice and good. One of my best choice to stay in Manila.

The room has a pungent smell of urine. Bedsheets, pillow cases, blanket and towels were not smelling fresh and clean.

It was nice

I had a great stay in this Hotel! Excellent location, very near and walking distance to the US Embassy and St. Luke's. The staff are very accommodating and attentive. Great value for money. Rooms is spacious, We are lucky to be upgraded to a Deluxe Room. Thank you so much, Anex Hotel! We will be back.