Billionaire Resort & Retreat Malindi

Excellent staff, very atentive, friendly and helpful. Lovely views of the gardens,. Clean property. Will definitely be back!

Facilities were very nice although there was some misconception about the location as unless you rent an apartment you actually stay at lion in the sun resort accross the street from the billionaire. Food and drinks were terrible for a resort of this caliber. Thank god dining in the area is excellent

We loved this hotel, huge (and I mean huge) rooms, lovely staff, great location and the best sea water swimming pool I have ever been in! Yes its expensive, yes the food menu is slightly limited (plenty of other restaurants in Malindi) but overall a great stay. Huge thank you you to Bronson for taking the time to try and teach my wife to ride a bike as well! Its the little things like this that make a good hotel ''great''!

A Disappointing Experience at Billionaires, far From a Luxurious StayReview: My family, a group of 12, recently stayed at Billionaires for 3 nights, and I am compelled to share our less-than-stellar experience to caution others. While the apartment itself was the only silver lining of our stay, the service, especially in the absence of the manager, was disappointing, to say the least.From the get-go, we were met with disorganisation. Essentials such as soft drinks were unavailable, and to our dismay, this was just the tip of the iceberg. The restaurant’s menu was a mere suggestion, as most of the items, including basic food, were not available. Our hopes of enjoying a pizza at lunch or indulging in ice cream were quickly dashed, as neither were available. What made matters worse was the lack of communication from the establishment regarding these inconveniences. As vegetarians, our dining options were severely limited, with hardly any choices to accommodate our dietary preferences. This lack of consideration was evident from the moment of our arrival. Despite being picked up from the airport, no amenities like cold towels or water were offered—a basic courtesy we expected. The welcome at the hotel was underwhelming, with only one person attending to our large group, making the process unnecessarily slow.The exclusivity expected from a place named Billionaires was missing in every aspect. The brand of water provided was not to our preference, with no alternatives available. It was clear that the staff did not prioritize making us feel special or valued.Our complaints on the last day prompted a reactionary service, where soft drinks were hastily sourced from room fridges—an action too little, too late. Promises to fix the elevator remained unfulfilled, leaving us to navigate lies and a lack of accountability. In summary, our stay at Billionaires was marred by a series of disappointments. The lack of basic amenities, poor communication, inadequate food options, and indifferent service significantly detracted from our experience. It's disheartening to report that Billionaires falls short of the luxurious, accommodating stay one would expect from its name.

We were received with a warm welcome by Mr. Matteo who has been extremely professional giving us all the information of the activities offered by the hotel. The staff has been very kind. All meals had at both Billionaire and Lion in the Sun were very well presented and tasty. The breakfast was wonderful. We had a Suite in the Lion in the sun which was absolutely fantastic. Staff was very helpful and kind and always ready to accommodate any request. The hotel was so well kept and the furniture in the rooms and common areas were outstanding. I would for sure spend other holidays in the resort. We thank all of you for the wonderful stay

The experience was absolutely AMAZING! You get to experience two hotels in one visit very incredible! Also the staff, management are very organized and good at what they do. Billionaire resort and Retreat Malindi is definitely a place to be!