Royal Avila Boutique Resort

Recensioni su Royal Avila Boutique Resort

Royal Avila Boutique Resort

Pemenang, North Lombok, Malaka, Lombok, West Nusa Tenggara, 83355, IndonesiaDettagli hotel
Royal Avila Boutique Resort
Royal Avila Boutique ResortRoyal Avila Boutique ResortRoyal Avila Boutique Resort
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1 notte

Recensioni degli ospiti

4.4/5
Molto buono
53 recensione
Recensioni verificate
Ubicazione4.2
Strutture e servizi4.3
Servizio4.5
Pulizia4.6
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Tutte le recensioni(53)
Recensioni positive(51)
Recensioni con foto/video(28)
Soggiorno meraviglioso!(25)
Ottimo servizio(15)
Camere magnifiche(9)
Magnifica vista sul mare(8)
Pulito e ordinato(7)
Ottimi servizi(6)
Recensioni negative(2)
Utente ospite
Camera Deluxe (2 letti, con vista sul mare)
Soggiorno: mag 2024
Coppia
2 recensione
4.5/5
Ottimo
Pubblicata: 29 giu 2024
Abbiamo dovuto aspettare circa 30 minuti perché la nostra camera fosse pronta? La prima stanza era molto rumorosa dalle stanze adiacenti e sopra. Ci hanno obbligato spostandoci in una stanza meravigliosamente tranquilla che era adorabile. Il servizio e il cibo nel ristorante era un po' incostante. Nel complesso, se puoi prenotare una buona camera, l'hotel e la posizione sono meravigliosi.
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Utente anonimo
Terrazza sull'Oceano
Soggiorno: dic 2023
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 27 gen 2024
È come Santorini in Grecia ma in Indonesia a Lombok! Vista incredibile e un'esperienza meravigliosa lì. Torneremo di nuovo!
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Risposta dalla struttura: Dear Guest, We very much appreciate your comments regarding your stay at the Royal Avila Boutique Resort. Thank you for highlighting the view and the ambience of the Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Dicky MaulanaRoom Division Manager
LeonHZW
Suite Attico
Soggiorno: ott 2023
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 13 nov 2023
Il nostro soggiorno al Royal Avila è stato fantastico. Abbiamo alloggiato nella camera 501 suite sul tetto. Il personale dell'hotel era davvero proattivo e intraprendente nel fornire il miglior servizio e sempre sorridente. Il personale ricorda persino il numero della nostra camera e i nostri nomi. Le camere erano spaziose e pulite e avevano la migliore vista del tramonto! Il cibo del ristorante era ottimo e abbiamo cenato lì quasi ogni sera. Durante la cena il ristorante aveva musica dal vivo e abbiamo bevuto cocktail per rilassarci. Lo consiglierei sicuramente e ritorneremo alla nostra prossima visita!
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Risposta dalla struttura: Dear LeonHZW, We very much appreciate your comments regarding your stay at the Royal Avila Boutique Resort. Thank you for highlighting most of our facilities and also the services from the staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Dicky MaulanaRoom Division Manager
Afiqah H
Camera Deluxe (letto a due piazze, con vista sul mare)
Soggiorno: set 2023
Coppia
2 recensione
5.0/5
Eccezionale
Pubblicata: 27 ott 2023
Il nostro soggiorno è stato memorabile e la combinazione di camere spaziose, vista sull'oceano e sul tramonto, personale cordiale e ottimi servizi ne hanno fatto un'esperienza che non dimenticheremo presto. Ritorneremo sicuramente di nuovo!
Testo originaleTraduci con Google
Risposta dalla struttura: Dear Afiqah H, We very much appreciate your comments regarding your stay at the Royal Avila Boutique Resort. Thank you for highlighting our room with ocean and sunset views facility, also the great services from the staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Dicky MaulanaRoom Division Manager
Utente anonimo
Camera Deluxe (letto a due piazze, con vista sul mare)
Soggiorno: ago 2024
Viaggio con amici
1 recensione
5.0/5
Eccezionale
Pubblicata: 3 ott 2024
Amazing resort, location was serene, cleanliness is sooo awesome, service was amazing. Food was good however can be improved. This place was so picturesque, would definitely come again.
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Risposta dalla struttura: Dear...Thank you for your stay review! We’re thrilled to hear that you had a wonderful stay with us. It’s always a pleasure to know that our guests enjoyed the service, comfort, and overall experience at Royal Avila Boutique Resort.Your feedback truly motivates our team to continue providing the highest level of hospitality. We look forward to welcoming you back on your next visit to Lombok. If there’s anything we can do to make your next stay even better, please don’t hesitate to reach out.Thank you and have a good dayWarm regards,The ManagementRoyal Avila Boutique Resort
Utente anonimo
Camera Deluxe (2 letti, con vista sul mare)
Soggiorno: mag 2024
Solo
5 recensione
5.0/5
Eccezionale
Pubblicata: 27 giu 2024
Great place to stay. The place is so dreamy definitely would recommend. Felt safe throughout the trip. Staff were very friendly and made some friends there. Best place for sunset view.
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Ong
Camera Deluxe (letto a due piazze, con vista sul mare)
Soggiorno: mag 2024
Coppia
11 recensione
5.0/5
Eccezionale
Pubblicata: 16 giu 2024
I love this hotel so much……. Very nice hotel design with a Santorini look and feel. This hotel well maintained, clean and beautiful. You can photo everywhere your want all photo will lok amazing! We enjoyed the sound of waves as the hotel is next to the sea. Very healing and therapeutic!
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6/10
Utente ospite
Suite Oceano (non fumatori, con finestra)
Soggiorno: apr 2024
Coppia
1 recensione
4.7/5
Fantastico
Pubblicata: 3 giu 2024
Lovely place for honeymoon couples. It has everything that you need.
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Acha Melan
Suite Oceano (non fumatori, con finestra)
Soggiorno: mag 2024
Coppia
6 recensione
5.0/5
Eccezionale
Pubblicata: 19 giu 2024
Bed and pillows are so comfortable, the pool view when sunset is the best view I ever seen. Very clean and staff are very helpful and friendly. Love staying here and will come back again !.
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Taehee
Camera Deluxe (2 letti, con vista sul mare)
Soggiorno: apr 2024
Viaggio con amici
1 recensione
4.7/5
Fantastico
Pubblicata: 2 giu 2024
It was an awesome experience in this hotel. I love their moods and services as well. I'd like to go again with my family
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S
Camera Deluxe (letto a due piazze, con vista sul mare)
Soggiorno: apr 2024
Coppia
11 recensione
4.2/5
Molto buono
Pubblicata: 13 mag 2024
My husband and I stayed at Royal Avila for 3d2n for the second part of our honeymoon. We chose this place cos of the quiet location and the view. We were checked in by front desk staff Echa. She had prepared a honeymoon bed decoration for us, a cheese tart in room and free one time minibar. Prior to my arrival, I had requested for high floor but we were given a room on the first floor..however this was ok with us for the short stay. We also requested for quiet room and thankfully our room was far from the noisy beach club. The room was just like photos, and it was super clean. Soundproofing not that great we could hear the neighbours from next door and upstairs. Echa was very bubbly and helpful. From checking us in, to driving the buggy and helping out at the restaurant and sending us off after checkout. She remembered our names and greeted us everyday. The other staff at the restaurant (didn't get their names) remembered which room we were from. We didn't leave the resort during our stay and had all our meals in the restaurant. We liked the open concept of the dining area, with the tables being spaced far enough for privacy. The food was great but the portion was a bit small. We also booked a couple session at the spa. The therapists' skills were average..and the jacuzzi in the spa had so many insects. We found this a bit too expensive for the experience. The resort was a great place to slow down and relax. The room was very comfortable and we had good sleep. Sunset views from the balcony was amazing. Overall I would recommend this resort for a chill holiday!
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Andi
Camera Deluxe (letto a due piazze, con vista sul mare)
Soggiorno: lug 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 26 ago 2024
very good.. hopefully for breakfast, hotel will open buffet scheme
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Willy Samuelson
Camera Deluxe (letto a due piazze, con vista sul mare)
Soggiorno: nov 2023
Viaggio con amici
43 recensione
5.0/5
Eccezionale
Pubblicata: 6 dic 2023
Friendly staff, marvelous view, outstanding service, nice room
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Risposta dalla struttura: Dear Willy Samuelson, We very much appreciate your comments regarding your stay at the Royal Avila Boutique Resort. Thank you for highlighting about the services of the staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Dicky MaulanaRoom Division Manager
Andrew Frans
Camera Deluxe (letto a due piazze, con vista sul mare)
Soggiorno: lug 2023
Lavoro
55 recensione
5.0/5
Eccezionale
Pubblicata: 22 ago 2023
Marvelous view on every corner.. the room perfect, service was excellent, foods so good. I could say this villa is best in lombok so far.. will come back here for sure when i visit Lombok ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
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Risposta dalla struttura: Dear Andrew Frans, We very much appreciate your comments regarding your stay at the Royal Avila Boutique Resort. Thank you for highlighting our room facilities and the food from Olive Restaurant. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Dicky MaulanaRoom Division Manager
Hyrr
Camera Deluxe (letto a due piazze, con vista sul mare)
Soggiorno: dic 2023
Viaggio con amici
5 recensione
5.0/5
Eccezionale
Pubblicata: 28 gen 2024
Best Hotel in Lombok. Services 5/5. All of the staffs are polite and very kind. Definitely will stay here again if we come to Lombok next time
Traduci
Risposta dalla struttura: Dear Ahmad, We very much appreciate your comments regarding your stay at the Royal Avila Boutique Resort. Thank you for highlighting the services from the staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Dicky MaulanaRoom Division Manager