Hotel Family-friendly a Makprang

This is probably one of my strangest reviews I have written on a hotel. Firstly the hotel is set on a small island and the only way on and off is by a speedboat , which is great fun. The location of the hotel is about 7 km outside of Kampot so you will need a tuk tuk ride into town. So that is about the location of the hotel, lets now talk about the hotel its self. The rooms are all on stilts and connected by wooden walkways. The rooms have a small terrace and are very comfortable. You are offered to use bikes to get around the resort, this also is great fun and very unusual The facilities of the hotel offered are for potential families with swings, crazy golf and a large swimming pool, which is some distance from the reception area. There are plenty of sunbeds and places to sit near the pool for the number of guest we saw. This now brings to an observation, When we checked in, it appeared we were only 6or 7 other guests. Many of the areas were deserted and not staffed, so to get a drink by the pool required us to go back to reception and someone to serve us. So getting a drink could take 30 mins or so. However we stayed for 4 nights and by the 2nd day other guests had arrived and it was a little easier to get a drink or something to eat. It would have been better if the staff made themselves more visible than hide behind a bar that was not open. The food, the first couple of mornings it was a menu driven breakfast and unfortunately it was not that great, gold fried eggs. It appeared that they only had one member of staff who could speak English and when he was not on, a lot got lost in translation like asking for sugar. We ate there one evening and the food was expensive compare to outside of the resort and was again not of the best quality and being cold, which we had to send back. Day 3 and 4 with more guests a buffet breakfast was put on. The selection was adequate, but not great compared to other hotels we had stayed at. I do think this hotel is either suffering and still recovering from Covid or they are in a transition. It is potentially a gold mine if they had more guests and a good chef, also opened up the bar near the pool.