Dusit Thani Manila

Recensioni su Dusit Thani Manila

Dusit Thani Manila

Ayala Center, Makati, Metro Manila, 1223, PhilippinesDettagli hotel
Dusit Thani Manila
Dusit Thani ManilaDusit Thani ManilaDusit Thani Manila
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Recensioni degli ospiti

4.4/5
Molto buono
242 recensione
Recensioni verificate
Ubicazione4.6
Strutture e servizi4.3
Servizio4.4
Pulizia4.3
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Tutte le recensioni(242)
Recensioni positive(235)
Recensioni con foto/video(51)
Vicino all'area commerciale(26)
Comodo per lo shopping(25)
Ottima colazione(22)
Ottimo ristorante(15)
Trasporti comodi(11)
Ideale per viaggi di lavoro(10)
Doccia difficile da usare(7)
Camere ampie(5)
Recensioni negative(7)
Utente anonimo
Camera Premier con 2 letti singoli
Soggiorno: nov 2024
Solo
15 recensione
3.5/5
Pubblicata: 13 dic 2024
and while the experience had its positives, there were some areas of concern. The towels were not changed and looked old, which was unacceptable. Using the shower area is unsafe as it seemed poorly designed. the water container provided in the room was messy, which was disappointing. It would be much better if the hotel could provide bottled water instead for convenience and hygiene. Another issue was the noise level. The sound from outside was quite disruptive, indicating poor ventilation or insulation. It made it difficult to relax and get a good night's sleep so now like someone laughing loudly and opening the door is truly making me awake, reason I have time to leave a review. For a hotel advertised as five-star on your website, this was far from a five-star experience—especially for someone like me who enjoys staycations. It absolutely did not meet expectations. These issues need improvement for a better guest experience.
Traduci
Risposta dalla struttura: Dear Guest,Thank you for sharing your detailed feedback. We sincerely apologize for the concerns you raised regarding the towels, shower area, water container, noise levels, and overall experience. These issues certainly do not reflect the high standards we aim to provide, especially for a five-star experience.To investigate and address these matters promptly, may we kindly ask for the date of your stay and your room number? This will help us ensure that we can take the necessary steps to improve our services.We truly appreciate your insights and hope to have the opportunity to restore your confidence in our hotel in the future.Warm regards,Shubham ChandraArea General Manager - PhilippinesGeneral ManagerDusit Thani Manila
Lani Andrada
Camera King Dusit
Soggiorno: set 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 28 ott 2024
Food was excellent, service also excellent, room are clean only the pillows are very soft , bed is perfect , location is close to the shops , also the people are very accomodating n friendly
Traduci
Risposta dalla struttura: Dear Guest,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm Regards,Michael Kempf Hotel Manager
PCH
Camera King Dusit
Soggiorno: set 2024
Coppia
21 recensione
4.2/5
Molto buono
Pubblicata: 28 ott 2024
My boyfriend chose this place because of the location and it’s amazing. However, I think overall is not excellent.
Traduci
Risposta dalla struttura: Dear PCH, Thank you for sharing your experience and for choosing us for your stay. We’re glad to know that our convenient location added value to your visit. We appreciate your honest feedback on where we can improve to make every aspect of the stay as memorable as the location itself. Please don’t hesitate to share more details with us directly, as we’re committed to elevating our services. We look forward to welcoming you back and providing an even better experience.Warm regards, Michael Kempf Hotel Manager
AJ Ortal
Camera Dusit Doppia con Letti Singoli
Soggiorno: nov 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 15 dic 2024
One of the best legacy hotel in Manila
Traduci
Risposta dalla struttura: Dear Guest,Thank you for your kind words! We are honored to be considered one of the best legacy hotels in Manila. It’s our continued commitment to providing exceptional service and memorable experiences that drives us, and we are thrilled to know that we met your expectations.We look forward to welcoming you back for another wonderful stay.Warm regards,Shubham ChandraArea General Manager - PhilippinesGeneral ManagerDusit Thani Manila
Utente anonimo
Camera King Dusit
Soggiorno: set 2024
Famiglia
1 recensione
3.2/5
Pubblicata: 2 ott 2024
it was a good stay and the room is cozy and comfortable
Traduci
Risposta dalla struttura: Dear Guest, Thank you for your kind feedback! We're delighted to hear that you had a good stay and found your room cozy and comfortable. It was a pleasure to host you, and we look forward to welcoming you back for another relaxing visit in the future.Warm regards, Michael Kempf Hotel Manager
Lester
Camera Premier con 2 letti singoli
Soggiorno: giu 2024
Famiglia
4 recensione
4.0/5
Molto buono
Pubblicata: 21 lug 2024
Was a good stay, although we have to shift room due to Aircon issue. Also the room maid did not do such a good job cleaning the room last 2 nights. Location is good. Some friendly front desk except for the staff named Molly (gave us a annoyed facial reaction) nonetheless we recommend Sam and Charisse.
Traduci
Risposta dalla struttura: Dear Mr. Lester,Thank you for sharing your feedback. We’re glad to hear that you enjoyed our location and appreciate your recommendation of Sam and Charisse.We apologize for the inconvenience you experienced with the air conditioning and the cleaning service during your stay. Please know that we will address these issues with our team to ensure they are resolved promptly.We also regret that your interaction with Molly did not meet your expectations. We will follow up to ensure that all our staff provide the friendly and professional service we strive for.We hope to have the opportunity to welcome you back and provide a more seamless experience.Warm regards,Michael Kempf Hotel Manager
Sidfred Pelayo
Camera King Dusit
Soggiorno: nov 2024
Coppia
6 recensione
5.0/5
Eccezionale
Pubblicata: 29 dic 2024
Room was spacious, clean, had a tub, and smelled good. Staff were friendly and accommodating. Great hotel!
Traduci
Risposta dalla struttura: Dear Sidfred Pelayo,Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay and appreciated the spacious and clean room, as well as the relaxing tub and fresh ambiance. It’s also great to know that our friendly and accommodating staff left a positive impression on you.Your kind words motivate us to continue providing exceptional experiences for all our guests. We truly hope to welcome you back to our hotel in the near future for another great stay!Warm regards,Shubham ChandraArea General Manager - PhilippinesGeneral ManagerDusit Thani Manila
Rest and Relax
Camera King Dusit
Soggiorno: mag 2024
Coppia
19 recensione
4.5/5
Ottimo
Pubblicata: 26 lug 2024
Location is good right beside shopping mall.Beautiful church at Green Belt between walking distance.
Traduci
Risposta dalla struttura: Dear Guest, Thank you for your review! We are glad to hear that you enjoyed our convenient location, close to shopping malls and the beautiful church at Greenbelt. It's always a pleasure to know that our guests appreciate the nearby attractions and amenities.We look forward to welcoming you back for another pleasant stay.Warm regards,Michael Kempf Hotel Manager
Sam
Camera King Dusit
Soggiorno: mag 2024
Lavoro
23 recensione
5.0/5
Eccezionale
Pubblicata: 30 giu 2024
Hotel is well located at makati. Very near to shopping mall and greenbelt. Hotel room look old and serious need a revamp. Breakfast choice is good, room is clean.
Traduci
Risposta dalla struttura: Dear Ms. Sam,Thank you for your feedback and for highlighting our convenient location near shopping malls and Greenbelt. We’re pleased to hear that you found our breakfast choices enjoyable and the room clean.We appreciate your comments about the need for a room revamp. We are actively working on updates to enhance our facilities and ensure a modern and comfortable experience for all our guests.Thank you for your valuable insights, and we look forward to welcoming you back in the future.Warm regards,Michael Kempf Hotel Manager
Vance Polycarp
Camera Premier con letto a due piazze
Soggiorno: nov 2024
Coppia
37 recensione
4.0/5
Molto buono
Pubblicata: 29 dic 2024
Very accommodating.. Staff always friendly and the location was great for the family..
Traduci
Risposta dalla struttura: Dear Vance Polycarp,Thank you so much for your kind review! We are thrilled to hear that you found our staff friendly and accommodating and that our location worked well for your family. Providing a welcoming and convenient experience for all our guests is always our top priority.We hope to have the pleasure of hosting you and your family again in the future. If there’s anything we can do to make your next stay even better, please don’t hesitate to let us know!Warm regards,Shubham ChandraArea General Manager - PhilippinesGeneral ManagerDusit Thani Manila
Roblindez
Camera Dusit Doppia con Letti Singoli
Soggiorno: apr 2024
Famiglia
3 recensione
4.5/5
Ottimo
Pubblicata: 14 mag 2024
The stay was comfortable and the staffs are friendly and accommodating. We enjoyed our stay there. The place is surrounded by malls and if you like roaming around malls you will definitely enjoy this hotel.
Traduci
Risposta dalla struttura: Dear Guest, Thank you for sharing your positive experience with us. We are delighted to hear that you found your stay comfortable and our staff friendly and accommodating.We are delighted to know that you enjoyed our convenient location, surrounded by malls, perfect for guests who love to explore and shop. We are pleased that this added to your overall enjoyment of your stay.Your kind words are greatly appreciated and will be shared with our team as encouragement to continue providing exceptional service. We look forward to welcoming you back to our hotel in the future. Warm regards,Dusit Thani Manila
Utente ospite
Camera Dusit Doppia con Letti Singoli
Soggiorno: nov 2024
Lavoro
23 recensione
4.7/5
Fantastico
Pubblicata: 17 dic 2024
In need of renovation but stuff is helpful, location is great n bed is comfortable.
Traduci
Risposta dalla struttura: Dear Guest,Thank you for sharing your feedback. We’re glad to hear that you found our staff helpful, the location convenient, and the bed comfortable. We also appreciate your comments about the need for renovation and will take them into consideration as we continue to improve our facilities.We hope to welcome you back soon for an even better experience.Warm regards,Shubham ChandraArea General Manager - PhilippinesGeneral ManagerDusit Thani Manila
M L C O S
Camera Dusit Doppia con Letti Singoli
Soggiorno: set 2024
Lavoro
2 recensione
5.0/5
Eccezionale
Pubblicata: 23 ott 2024
location is just conducive for business and chilling after food varied, well prepared and staff at hand to recommend what’s new it has a gym and a pool but since there’s a storm today, wasn’t able to enjoy it the welcoming ambiance makes you wish to come back again and again
Traduci
Risposta dalla struttura: Dear M L C O S,Thank you for your wonderful review! We’re thrilled to hear that you found our location conducive for both business and relaxation. It’s great to know you enjoyed the variety and quality of our food, as well as the helpful recommendations from our staff.We’re sorry to hear that the storm prevented you from enjoying the gym and pool, but we appreciate your understanding. We strive to create a welcoming ambiance, and we’re delighted that it encourages you to return.We look forward to welcoming you back for another enjoyable stay!Warm regards,Michael Kempf Hotel Manager
Utente ospite
Camera Dusit Doppia con Letti Singoli
Soggiorno: mag 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 2 giu 2024
we got surprise to the anniversary cake thank you so much dusit thani
Traduci
Risposta dalla struttura: Dear Guest, Thank you for your kind review! We are delighted to hear that you enjoyed the anniversary cake and that it added a special touch to your celebration.At Dusit Thani Manila, we strive to create memorable experiences for our guests, and it is wonderful to know that we could make your anniversary even more special.We look forward to welcoming you back for many more celebrations in the future. Warm regards,Michael Kempf Hotel Manager
Davit
Camera Premier con 2 letti singoli
Soggiorno: ott 2024
Lavoro
15 recensione
4.5/5
Ottimo
Pubblicata: 20 dic 2024
I dont know that hotel is 5 star. Facility is old, rooms are old. Service though is great.
Traduci
Risposta dalla struttura: Dear Mr. Davit,Thank you for sharing your thoughts with us. We truly appreciate your feedback and are pleased to hear that you enjoyed the service during your stay. Our team takes great pride in delivering excellent guest experiences, and we are glad it made a positive impact on your visit.We also appreciate your comments regarding the facilities and rooms. While Dusit Thani Manila is a 5-star property, we understand that the age of the building can sometimes be a factor. Please know that we are committed to regular improvements and refurbishments to ensure that we continue to meet the expectations of our valued guests.We hope to welcome you back soon and provide an even more comfortable experience in the future.Warm regards,Shubham ChandraArea General Manager - PhilippinesGeneral ManagerDusit Thani Manila