Emperor Hotel

Recensioni su Emperor Hotel

Emperor Hotel

No.51 Rua de Xangai, Macau Peninsula, Macau, ChinaDettagli hotel
Emperor Hotel
Emperor HotelEmperor HotelEmperor Hotel
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1 notte

Recensioni degli ospiti

4.4/5
Molto buono
8262 recensione
Recensioni verificate
Ubicazione4.4
Strutture e servizi4.3
Servizio4.4
Pulizia4.4
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Tutte le recensioni(8262)
Recensioni positive(7845)
Recensioni con foto/video(845)
Trasporti comodi(300)
Ambiente di classe(278)
Reception gentilissima(272)
Comodo per lo shopping(91)
Strano odore nella camera(79)
Soggiornato diverse volte(55)
Posizione centrale(40)
Trasporto da/per l'hotel(34)
Recensioni negative(417)
Utente ospite
Camera Superior
Soggiorno: ott 2023
Lavoro
3 recensione
5.0/5
Eccezionale
Pubblicata: 8 gen 2024
sue joaana good
Risposta dalla struttura: 尊敬的客人:您好!非常感謝您選擇澳門帝濠酒店並分享您的入住體驗。客人的滿意是本酒店不懈追求的經營管理目標,謝謝您給予本酒店如此中肯的評價,本酒店將會以此為契機,繼續不斷地提升酒店的服務水準。期待您再次光臨本酒店時,能夠感受到更好的服務。再次感謝您對我們酒店的積極評價,祝您生活愉快,工作順利!
Utente ospite
Camera Superior con due letti singoli
Soggiorno: mar 2022
Viaggio con amici
5 recensione
5.0/5
Eccezionale
Pubblicata: 22 mag 2022
Gooooooooood
Risposta dalla struttura: Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!
Utente ospite
Camera Deluxe con 2 letti singoli
Soggiorno: ott 2024
Famiglia
32 recensione
3.5/5
Pubblicata: 3 nov 2024
Horrible! I booked this hotel again after first experience we had a month ago which was wonderful. But this time have booked same room type and if was awful(( Old room, dirty bathroom, sagging mattresses which made sleeping so uncomfortable… woke up tiered( deep disappointment (( never again!
Traduci
Risposta dalla struttura: Dear guest: Hello! Thank you very much for choosing Hotel Royal Macau and sharing your stay experience and feelings! We deeply regret that we were unable to give you a satisfactory check-in experience this time. Regarding the outdated facilities and equipment you mentioned, we have continued to renovate and upgrade the hotel's hardware facilities in recent years. The guest rooms on the executive floor we are currently launching are very spacious and comfortable, with new facilities and distinctive decoration styles. You are welcome to have the opportunity to experience them. Thank you again for your support and attention to Hotel Royal Macau. I wish you a happy life and look forward to your visit again.
Michaela Jane
Camera Deluxe con 2 letti singoli
Soggiorno: set 2024
Famiglia
90 recensione
5.0/5
Eccezionale
Pubblicata: 12 nov 2024
Stayed there for a couple of weeks. I had a great vacation! Will surely come back!
Traduci
Risposta dalla struttura: 尊敬的客人:您好!非常感謝您選擇澳門帝濠酒店並分享您的入住體驗。客人的滿意是本酒店不懈追求的經營管理目標,謝謝您給予本酒店如此中肯的評價,本酒店將會以此為契機,繼續不斷地提升酒店的服務水準。期待您再次光臨本酒店時,能夠感受到更好的服務。再次感謝您對我們酒店的積極評價,祝您生活愉快,工作順利!
Jean_Santana
Camera Superior matrimoniale
Soggiorno: ott 2024
Famiglia
2 recensione
4.2/5
Molto buono
Pubblicata: 28 nov 2024
Good location right next to supermarkets, Mc Donald's, Restaurants 10min by walk from Grand Lisboa Cassino.
Traduci
Risposta dalla struttura: Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!
Utente ospite
Camera Deluxe con 2 letti singoli
Soggiorno: ott 2024
Famiglia
1 recensione
4.2/5
Molto buono
Pubblicata: 12 nov 2024
good location, clean, but room air conditioning too cold. housekeeping service prompt
Traduci
Risposta dalla struttura: Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: nov 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 12 dic 2024
Front desk good service , perfect location, joanna was very accommodating
Traduci
Risposta dalla struttura: Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!
indha
Camera Deluxe
Soggiorno: apr 2024
Lavoro
14 recensione
5.0/5
Eccezionale
Pubblicata: 6 giu 2024
veri strategis loction and good for everything
Traduci
Risposta dalla struttura: Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!
Tan
Camera Deluxe (letto extra disponibile)
Soggiorno: lug 2024
Famiglia
4 recensione
5.0/5
Eccezionale
Pubblicata: 15 ago 2024
Although the hotel is just a 3-stars but services, cleanliness and location is good. Will go back again in future.
Traduci
Risposta dalla struttura: Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!
Utente anonimo
Camera Deluxe
Soggiorno: lug 2024
Famiglia
1 recensione
4.5/5
Ottimo
Pubblicata: 8 ago 2024
The location is convenient, and the room service is good. It would be better if there were more varieties in breakfast.
Traduci
Risposta dalla struttura: Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!
Utente ospite
Camera Deluxe con 2 letti singoli
Soggiorno: ott 2024
Viaggio con amici
2 recensione
2.5/5
Pubblicata: 29 nov 2024
Not the newest hotel, ok for a city trip but don’t expect too much.
Traduci
Utente ospite
Camera Superior
Soggiorno: lug 2024
Lavoro
6 recensione
2.5/5
Pubblicata: 8 ago 2024
They were charging me for improperly misaccounted minibar. They only put once in the fridge and now they counted as if i used it everyday. The housekeeping staff never replenished the minibar since my the first use. And now they charged as if i used it everyday. Really disappointing. I stay in other hotels around the area but this thing never happened to me. Everything is always well accounted. I am always tipping the housekeeping staff but they do not do their job properly not all the staff but some if the housekeeping staff are really lazy and impolite. I just paid the mischarged minibar because they had to hold me for a llng time uppn checking out so i just gave up cos i was so tired and no sleep never coming back again. I promise
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YgoTraveller
Camera Deluxe con 2 letti singoli
Soggiorno: ott 2024
Viaggio con amici
7 recensione
4.0/5
Molto buono
Pubblicata: 21 nov 2024
Friendly staff and nice hotel! Will surely book this hotel again.
Traduci
Risposta dalla struttura: Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!
Ricky Au
Camera Superior
Soggiorno: giu 2024
Lavoro
2 recensione
4.2/5
Molto buono
Pubblicata: 21 lug 2024
The hotel staff always patiently explain to our inquiries and tried to assist to the room facilities.
Traduci
Risposta dalla struttura: Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!
Utente ospite
Camera Superior con due letti singoli
Soggiorno: set 2024
Altro
1 recensione
5.0/5
Eccezionale
Pubblicata: 19 nov 2024
Front desk Lina good services .Long time stay here .Good recommend.
Traduci
Risposta dalla struttura: Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!