Artyzen Grand Lapa Macau

Perfect choice if you want to stay away from the crowded ****** area in Macau. Overall is good value but don’t expect too much comparing to the top hotels of its vicinity.

One of the best resorts I have stayed in. I travel all over the world and the facilities here are incredible. Lovely clean outside pool and jacuzzi, reasonable and tasty pool food menu. The staff are all lovely and so helpful. Big shout out to Maree who was delightful. Also a huge shout out to Carlos and Allen in the bar upstairs. They kept us entertained and satisfied with a range of bespoke cocktails. We had the most amazing stay and we will be back!!

Spacious and well furnished with good location, staff are helpful and nice.

Love this hotel so so much! Highly recommend this hotel in Macau! "Attention to details" is always what I looking for, as a person working in the hospitality industry for years. Through every small thing, you can tell so much effort that this hotel’s whole team put into it. I was attending an event last weekend with my workmates. We had a very tight schedule, we don't need too much entertainment in the hotel, I was looking for an accommodation that we could work and relax at the same time, so I booked Aytyzen Grand Lapa. There's no disappointment found. The front desk staff warmly greeted us and introduced the hotel facilities in details, very gentle tone to reminds me should enjoy the moment in this gorgeous place. The room is beautiful, clean and neat. The washroom amenities are well chosen, the aroma is pleasant and the texture is pleasant high quality which really enhance the whole experience of the room. The location is good too, the neighbourhood is quiet and safe. Walking distance 12 mins to reach the attraction Guan Yin Statue Macau. Enjoy having an easy walk after dinner from hotel. Next day, we called housekeeper in the morning to refill the coffee mate, the housekeeping lady approached with smile and asked if we need anything else. I had a very good sleep with comfy environment, bed is good, temperature is perfect, lighting is just right. Enjoyed watching the street with my coffee, nice view from the room. The other thing I was looking forward is the swimming pool! It looks beautiful in the photos, and it truly is!My colleague could swim in the morning then got refresh, this is like a bonus in a business trip. Visited the cake shop after we checked out, the cakes looks amazing, and I really like they have Macau themed pastry - Bolo Fios de Ovos. We enjoyed the stating and definitely will come back next time!

The check in process was smooth and enjoyable, big thank you to Linda for such a good 1st mpression. My room was on 11th floor with a view of the pool and Sands. Very soft, comfy bed with a huge bathroom (rain shower is amazing here). There were a few issues though, their water kettle didn't work and I called for help. 4hrs later it still wasn't resolved, I called again and 1hr later it's finally replaced. I find it unfortunate to see that it takes a 5star hotel 5hrs to fix a broken kettle. The next morning I tried to use the coffee capsules machine, but again... it doesn't work. I called for help and this time it was quick, but the male staff who came in looked very unhygienic and didn't take off his shoes ,walking around inside the room. Then a female staff replaced the machine shortly and she was wonderful. The pool area has a slide, one jacuzzi along with a nice gym and locker rooms. I have to emphasize the locker rooms because inside also has another jacuzzi, wet+dry steam rooms and private massage rooms. Slippers, towels, lotions, shampoo, body wash, hair dryer are all provided. I especially enjoyed the steam rooms, very clean and relaxing. The cleanliness of the overall hotel is very good, except for some small coffee/soda stains left on the table from the room when I checked in. I think the resort needs to make sure all appliances are 100% working and cleaned room before the guests arrive, because I was definitely bothered and disappointed in this area, as I expected better from a high quality resort

It was perfect i will definitely book again the pool is amazing the hotel everything was just great