Sonder by Marriott Bonvoy the Craftsman Apartments Downtown La

다운타운에 위치하고 있어서 접근성 좋음. 다만 이 건물뿐만 아니라 모든 건물이 전반적으로 시스템창이 아니라서 방음이 잘 안됨. 청결하고 호텔+에어비앤비 장점을 따서 만든 호텔이라 여러모로 편함(요리 가능!). 출장이나 여행으로 엘에이 오게 된다면 재방문 무조건~!

酒店很好在downtown算安全了 就是水很小很小

像民宿和酒店的結合體，房間面積很大，床也很大，還有個梳化床，一家四口完全沒問題，吐槽一下烘乾機非常不好用，聲音大還烘不幹，位置就在downtown晚上路上的噪音很大，一會兒警車聲一會兒喇叭聲，停車在酒店背後單獨收費的停車場，30刀一晚，酒店性價比還不錯了。

房間很大，廚房設施非常齊全，就住宿體驗來説還是不錯的。但酒店大門臨街，周圍也不太安全，沒有專門的停車下客區，本來和打掃房間的服務生交待了不要打掃房間，我們離開後他還是進房間了，衹更換了浴巾，還把我自己的浴巾收走了，還好出門前鎖上了行李箱，但莫名增加了不安全感。

This is my worst experience ever . I was charged a 250 dollars fee from my account, apparently, they said they’ll have that 250 dollars on hold before I can be given the check in details to check into the room and have it refunded back to my account after 3 - 5 business days after checking out . I saw this 250 dollars taken out of my account , the moment I gave authorization for it to be taken, so I can be given my check-in details , but I never had my money returned . I have waited for about 2 weeks now but still never got back my 250 dollars . They said , the money has been refunded back to my account and I should speak with my bank . I spoke to my bank for a hour plus , multiple times but they said they didn’t see the transaction nor my money being refunded nor released . I spoke with Sonder customer service several times but they kept having me going forth and back with no solution nor have my money returned back to me . This is the worst experience have had when it comes to lodging . I’ll never lodge in such a place ever again and I hope they choke on my hard earned money .

Sonder the Craftman was perfect for us, it was our 1st visit to LA and we'd like to experience LAers' life :p Our flight arrived early morning, so Damel (sorry if I mispell your name) helped us keep our luggages. Check in process at 3.40PM was also smooth, note that thee will be $150 security deposit, which hopefully wil really be refunded, if nothing happened after check out. Install the Sonder apps, it will make your access easier, all the staffs were great, and the highlight was the room, it was the best deal I'd ever got for a boutique hotel. Big room with kitchen, utensils, washing machine, dryer, etc. (No toothpaste and toothbrush, which likely common in US's hotels). Room service/ cleaning lady was also attentive and clean our room (well, several bucks gratitude left at desk, will only make your stay more comfortable..) Will definitely gping back if visotong DTLA again.