The Savoy

Recensioni su The Savoy

The Savoy

Strand, Westminster, London, WC2R 0EU, United KingdomDettagli hotel
The Savoy
The SavoyThe SavoyThe Savoy
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.5/5
Ottimo
121 recensione
Recensioni verificate
Ubicazione4.8
Strutture e servizi4.4
Servizio4.4
Pulizia4.3
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Tutte le recensioni(121)
Recensioni positive(19)
Recensioni con foto/video(5)
Soggiorno meraviglioso!(5)
Personale amichevole(4)
Recensioni negative(2)
Utente ospite
Camera Deluxe King
Soggiorno: feb 2022
Coppia
2 recensione
5.0/5
Eccezionale
Pubblicata: 26 giu 2022
Hotel iconico. Servizio sensazionale. Non vedo l'ora di tornarci.
Testo originaleTraduci con Google
Risposta dalla struttura: Dear Guest, We realise this reply is long overdue, but we experienced a little issue in our system. We still wanted to thank you for your review and hope that we will see you again at The Savoy one day. Kind regards, Debra Patterson, Quality Executive
Utente ospite
Camera Superior Queen
Soggiorno: mag 2024
Coppia
10 recensione
4.0/5
Molto buono
Pubblicata: 7 lug 2024
Location is good, very convenience. Close to Cinvent Garden and Jubilee market and London eyes.
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Risposta dalla struttura: The Savoy is perfectly located and don't forget the hotel also overlooks the River Thames and Embankment. Thank you for these lovely photos ad positive feedback. We are happy that you enjoyed your stay with us and hope to warmly welcome you again in the future.
Utente ospite
Camera Superior Queen
Soggiorno: nov 2024
Coppia
3 recensione
4.5/5
Ottimo
Pubblicata: 21 dic 2024
Lovely room, excellent bed and facilities. Service at breakfast too slow, very good when it arrived
Traduci
Risposta dalla struttura: Dear Guest, we are most grateful for your wonderful score and feedback overall. We are, however, sincerely sorry for the delay you experience at breakfast, but happy to know it was tasty. Thank you again and we send you best wishes for 2025!
Utente ospite
Camera Superior Queen
Soggiorno: mag 2024
Coppia
10 recensione
2.0/5
Pubblicata: 22 giu 2024
Before I arrived to UK, I was so excited to stay in The Savoy, however, the cleanliness is very poorly in the bathroom. I found some dirt on the floor and the bathtub. It was disgusting! The room attendants are very rude. One day when we returned to our room, the room attendance was cleaning in our room and she told us to wait outside until she finished! Also, I paid for the ballon before I arrived to UK, it was for my husband birthday, when we checked out, they charge it again! So please make sure you will check your bills! I am not happy with this hotel! Location is good! That’s it!
Traduci
Risposta dalla struttura: Dear Guest, we are just as concerned as you to hear about the cleanliness of the bathroom and rudeness of the room attendant. You had chosen The Savoy for your husband's birthday and did not anticipate such things to happened and we sincerely apologise for the disappointment caused. Should you wish for the management team to investigate, please contact the hotel directly, with the name and date of your stay. We hope you will get in touch. Thank you.
Benjamin
Camera Deluxe King
Soggiorno: mar 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 28 apr 2024
We arrived to be greeted by service and manners from the start to the time we left. Fantastic location,beautiful lobby and eating areas.A lovely reading room where you could read newspapers and have a drink in a quiet place. The whole place was a quiet place really.The swimming pool is good plus the steam room and sauna. The food was excellent too. We went to see Back to the future musical and it was only over the road,that’s how good the location it is as well as Covent Garden being more or less over the road too. You really do feel like a film star staying there.Amazing place.
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Risposta dalla struttura: Thank you very much for your wonderful review and complimentary feedback. We are delighted to know how much you enjoyed your stay at The Savoy and hope to have the pleasure of welcoming you again in the near future.
Utente ospite
Camera Superior Queen
Soggiorno: mag 2024
Viaggio con amici
6 recensione
5.0/5
Eccezionale
Pubblicata: 15 giu 2024
It's always great being at The Savoy
Traduci
Risposta dalla struttura: We loved having you with and thank you for posting this lovely photo. We hope to see you again soon.
Utente ospite
Camera Superior Queen
Soggiorno: giu 2024
Solo
1 recensione
5.0/5
Eccezionale
Pubblicata: 18 lug 2024
Disappointed with the food While Ramsey grill served an excellent a bennet soufflé the Beef Wellington was extremely average with a paste for what should have been a mushroom mixture No Kippers on the breakfast menu a quintessential English breakfast was a disappointment too Staff excellent especially the door men who are now celebrities and rightly so
Traduci
Risposta dalla struttura: Dear Guest, we are sorry to hear about your experience and extend our sincere apologies. As this restaurant is not managed by the hotel, we will pass your review to their management team. Thank you for your kind words about the Savoy staff and we hope to have the pleasure of welcoming you to The Savoy again in the future.
Utente ospite
Camera Deluxe King
Soggiorno: set 2023
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 3 nov 2023
Perfect stay at a perfect hotel.
Traduci
Risposta dalla struttura: Dear Guest, thank you very much for your five star review. We are delighted you enjoyed your stay and we hope to have the opportunity of warmly welcoming you again to The Savoy in the future. Kind regards, Debra Patterson, Quality Executive
Cuongcon74
Camera Luxury King
Soggiorno: nov 2024
Famiglia
3 recensione
4.5/5
Ottimo
Pubblicata: 12 gen 2025
Cách âm giữa các phòng không tốt. Hộp kỹ thuật đi cạnh đầu giường gây tiếng ồn
Traduci
Risposta dalla struttura: Dear Cuongcon74,Thank you for your feedback. We are very sorry to hear you experienced noise disturbances. Your room has since been inspected to address these issues. We have also made a careful note to ensure that should we have the pleasure to welcome you again we will allocate a more peaceful part of the hotel where you will not be disturbed. Thank you again for your review and we hope to see you again soon. With warm regards, Debra Patterson, Quality Leader
jiaoer
Camera Deluxe King
Soggiorno: mar 2024
Solo
2 recensione
2.8/5
Pubblicata: 28 apr 2024
酒店服務人員裏有賊,偷了我行李箱裏的首飾,酒店説會調查、也不過是看看監控、查一查房間進出人員做些溝通,不指望能找回來。先給了酒店半天時間去查,半天后安保經理表示和三位進了房間的員工溝通後沒發現異常、調查還在進行中暫時沒有結論。於是我就報警了。 酒店前台一個菲律賓裔女服務人員挺友好的,但是退房的時候又搞笑來了,一個白服務員給我的賬單除了房費以外是114鎊、有好些個我不清楚的費用項,詳細問下來是接送行李的費用、額外送礦泉水(每日酒店常規供應2瓶、打電話要水的時候沒有説需要額外的費用)的費用,我表示很困惑、服務員又主動説她可以從賬單上拿掉,好像給我個favor一樣,我很不客氣跟她説“yes you should”。最後賬單金額不到40鎊。這一套流程下來是為了啥?表示給我個優惠? 另外房間洗臉池的水下水很慢,早餐略粗糙。 寫下來真實的經歷給大家參考。有歷史的老酒店設施老舊一點能理解,有內賊這事兒誰是冤大頭誰就去吧。
Traduci
Risposta dalla struttura: 我們理解這種情況讓您感到不安,我們深表歉意。 我們的安全團隊當時確實進行了徹底的調查,以找到您的香奈兒髮夾,並始終與您保持聯繫,但不幸的是沒有找到該髮夾。 如果您有任何未決事項想與值班經理討論,我們邀請您與我們聯繫。
Berrykisses
Camera Deluxe King
Soggiorno: set 2023
Coppia
25 recensione
4.0/5
Molto buono
Pubblicata: 17 ott 2023
伊麗莎白和菲利普親王在這裏認識的,酒店離the courtauld Gallery 很近。早餐吃完散步過去五分鐘可以沉靜式看展。底藴是有的,就是有點舊了。
Traduci
Risposta dalla struttura: Dear Berrykisses,We love the photos! They did indeed have their first dance here. The Savoy is perfectly located for the most lovely walks along the River Thames and close to any number of exhibitions, museums, theatres and concert halls to enjoy. We hope to see you again soon. Kind regards, Debra Patterson, Quality Executive
Utente ospite
Camera Deluxe King
Soggiorno: gen 2024
Famiglia
14 recensione
4.7/5
Fantastico
Pubblicata: 21 feb 2024
非常棒的飯店,地理位置也很便利,離地鐵站很近,走路去中國城,泰晤士河,倫敦眼,大笨鐘,西敏寺都不太遠。飯店很漂亮,服務人員也很熱忱,有任何問題馬上會來幫助解決。飯店的米其林餐廳一定要品嘗一下,很好吃。退房的時候行李人員會提前來把行李搬下去,總之這是我們在倫敦住的最滿意的飯店,下次有機會還是會選擇入住。
Traduci
Risposta dalla struttura: 非常感謝您的精彩評論。 我們很高興您在薩沃伊酒店度過愉快的時光,並希望將來再次歡迎您。
Utente ospite
Suite Boutique (letto a due piazze, con vista sul fiume)
Soggiorno: lug 2024
Famiglia
21 recensione
5.0/5
Eccezionale
Pubblicata: 14 ago 2024
房間大 裝修品味高,視野好
Traduci
Risposta dalla struttura: Dear Guest, Your high score is wonderful, thank you. We are delighted that you so enjoyed your stay with us and hope to welcome you back again very soon.
YauNoi
Camera Superior Queen
Soggiorno: mar 2024
Coppia
14 recensione
4.2/5
Molto buono
Pubblicata: 10 mag 2024
它的主要特點是早餐非常棒,
Traduci
Risposta dalla struttura: Thank you for your positive review and great feedback about the breakfast. We hope to see you again at The Savoy in the future.
Utente ospite
Camera Deluxe King
Soggiorno: lug 2023
Famiglia
7 recensione
5.0/5
Eccezionale
Pubblicata: 11 ago 2023
非常滿意,服務及其高質量!還會再來!!!!
Traduci
Risposta dalla struttura: Dear Guest,Thank you for your five star review and we hope to welcome you again to The Savoy in the future. Kind regards, Debra Patterson, Quality Executive