Recensioni su Wellington Hotel by Blue Orchid

In centro città ho scelto come parola chiave Victoria Station. Forse sono arrivato un po' tardi. La stanza era al 3° piano (il piano più alto), quindi il soffitto era inclinato e non potevo sedermi sul comodino. Il bagno era abbastanza grande e ordinato. , la colazione è piccola ma bella, le cose vengono sistemate ogni giorno, puoi innovare da solo.

L'hotel era incantevole, l'unico problema però era che avevamo prenotato la nostra camera in base alle foto, che non è quello che abbiamo ottenuto, quando il direttore ci ha detto che ci avevano dato la doppia executive, anche se le avevo mostrato le foto la stanza che ho scelto e quello che ci aspettavamo, non era molto interessata a quello che stavo cercando di dire, non era la stanza che avevamo scelto in base alle immagini, che è pubblicità ingannevole, quindi ero un po' insoddisfatta di questo perché La camera doppia executive era molto più grande e aveva anche un divano, nelle foto. So di sembrare stupido perché a parte questo, ma abbiamo scelto quella stanza perché aveva più spazio, non sapevamo che ci avrebbero fatto pagare 4 sterline ciascuno per i vassoi quando ricevevamo il servizio in camera. E la colazione era molto lenta, niente di pronto, niente pane, dovevo chiedere cose.

Dormivo da solo, quindi ho prestato molta attenzione alla sicurezza e alla posizione, ma la posizione era carina perché era tranquilla anche se era un po' dentro, e l'alloggio era pulito.

This is the worst hotel that I have stayed in the UK, although it is a four-star hotel. I even think it is discrimination/scam towards tourists as I see they treated the local British normally, putting them in the Wellington Hotel. Yet, the staff put us and other tourists to the rubbish Rochester Hotel. I spent so much money on the room in this Wellington Hotel, but the staff replaced us with another hotel (a three-star called Rochester Hotel) without giving any explanation. As seen in the attached photo, this Rochester Hotel is still under renovation, with workers working and nasty, chemical smell flying everywhere (I can even smell it in my hotel room), the staff still put us in this hotel. I complained and sought help from the staff, but they were useless. They insisted it's alright for me to stick with this hotel room. So outrageous and unreasonable!

Near Buckingham Palace and Westminster abbey

They checked us in then didn’t have a room for my daughter and I. After waiting an hour we were given a room with a window next to the kitchen exhaust because they could not find our information. The room had an awaful food smell that I was hoping would get removed by the air vents but the ac didn’t work and opening the window only made the smell worse. Night 2 and 3 they ended up moving us to another property that was in construction that was less stars but the room smelled better. The hotel did there best to get us into a decent room but Trip.com refused to help in the matter. Trip.com refuses to adjust the pricing for the room I stayed in and will not make any adjustments or compensation. My total for the 3 nights in the room I requested was $667 the total for the rooms I actually stay in was $250. I should have been refunded for my overpayment however Trip.com says they cannot protect their customers. This was hopefully a rare case but beware of using a third party site to book any room. I know this hotel would have helped me right away if I would have booked directly through them.

All in all a nice hotel reasonably priced for the location. Staff were very friendly and efficient and the room was comfortable. Bathroom a little dated and unfortunately my room was next to a generator outside which had an annoying but not awful hum throughout the night. I was upgraded to a larger room so didn’t think I could really complain. Overall happy to recommend

Overall, this hotel is a good choice if you're looking for a comfortable stay in London city.

nice hotel

小院不大卻有情調，房間乾淨明亮，樓下常常路過跑步和遛狗的人，打開窗户就是沙沙的樹葉的聲音，睡覺很安靜，沒有任何雜亂。西敏寺、白金漢宮就在附近，散步就到了。服務生温和而能及時滿足各種需求。 網上選酒店選了幾天，看評價越來越沒底，價格和位置優先考慮的情況下，最害怕兩個，一個是沒窗户、一個是半地下室，在這個酒店完全沒遇到。另外，Wellington 和Rochester 其實是一個酒店的兩個部分。 最後，攜程管家服務沒想到很有用，幫忙聯繫酒店，做各類溝通。國內已經半夜三更，人工客服仍及時給回覆和聯繫，相比國外的住宿預訂網站，真是覺得還是中國人的網站服務更好，靠譜！

很滿意能訂到這個價位的花園酒店，門口有個綠地公園，登記入住專門強調不接收安排到周邊其他地址，最後滿足了我們的要求

很不錯 環境優美，交通便利，卧室較寬敞，2人入住很舒適，門口的小花園很有意境。美中不足就是前台到電梯間較遠，且是樓梯上上下下，帶行李不方便。

酒店很方便，服務態度很好，周圍還有網紅英式早餐店。（可惜早餐店需要排隊），乘坐地鐵什麼的很方便，還可以免費寄存行李。

酒店離維多利亞地鐵站和周邊小超市走路6、7分鐘，還能接受。比較安靜。比較舊了。服務熱情，樂於幫客人提供幫助。可能因為現在是旺季，所以感覺性價比不太高。