Hotel vicini a Adi Tirta - Swimming Pool & Sports Club a Lombok

A local 4-star hotel with just a so so location and service. Location was said quiet close by many food options but there is better location than this hotel. As for Service, I asked for the price for whole day rental for a car and front desk said someone will call me to my room but it turn out no one really call me. Amenities just below par, towel are old. No hand or face towel, or maybe this is just the hotel standard. The floor where I stayed, is dark and did not give good impression.

Il servizio è una competenza, l'ospitalità è uno spirito. Dayu come allenatore in grado di mostrare empatia nel fornire il miglior servizio alle esigenze degli ospiti. Kalo kalian cek in di hotel ini, kamu akan paham tassat saya. Miglior guardia, Gerald #107 Periodo di soggiorno : 21-22.09.20

Da quando siamo arrivati all'hotel ci sentiamo attenti. Ogni aspetto del nostro soggiorno, compreso il meraviglioso ricevimento e colazione, rendeva l'esperienza davvero memorabile. Non potevamo sbagliare alcun aspetto del servizio che abbiamo ricevuto. Un hotel a 3 stelle che merita davvero una valutazione di 5 stelle.

Hotel nuevo, espectacular villas grandes con vistas increíbles y piscina privada. Colchon, sofá y amacas muy cómodas. De sueño. Servicio excelente y comida rica, la zona es muy tranquila pero abajo hay una parada de taxis y en 5 minutos estás en el centro de Sengigi. El masaje en el Spa fue excelente. Lo menos agradable no tiene que ver con el hotel, sino que en la misma colina hay una mezquita muy activa con altavoces, no solo se oye la música de la hora de rezos desde las 4am (que tiene encanto) sino que se escuchan las oraciones y cantar durante horas y horas. Es difícil descansar y relaj**** así.

Ottimo staff, accoglienza impeccabile e struttura attrezzata con ogni possibile servizio: due ristoranti tra cui uno italiano sulla spiaggia, piscina lagunare e centro spa con operatrici esperti, campi sportivi e sunset bar per godere il tramonto ogni giorno dalla spiaggia comodamente accessibile a piedi dai bungalow.

Ho soggiornato due notti all'hotel Santika Mataram, posso dire con certezza che sono più vicini a quattro stelle rispetto a quelle che gli sono state date.Il personale è molto professionale e amichevole, l'intero hotel è mantenuto particolarmente bene, pulito e alla moda. La stanza e alcune celebrità sono dello stesso livello (come Belle Belle, Norfort, Cayenne, ecc.), anche se il paesaggio non è bello, non è colpa dell'hotel.La rete wireless è stata inclusa, è gratuita e molto veloce. La scelta della colazione di auto-supporto è molto ampia, da vari piatti moscche a cibo occidentale, zuppa, riso (riso), la sua posizione è buona, proprio accanto alla piscina, le piante lo circondano. Vivo qui, è al centro, andare al centro commerciale, negozio, ristorante e così via per dieci minuti.E molto prezioso.

We wanted to stay in the city one night before our flight next day. Front desk ladies are lovely. No chance using the pool cos we just want to relax cos we came from Gili island. Walking distance to Mataram mall and many nearby local restaurants. Only cons is our room facing the main road so can hear passing cars but still a recommended hotel. and thank you for the birthday cake :)

La camera è piccola, dotata di tutto ciò che è necessario. L'hotel è nella parte orientale dell'isola, vicino alla spiaggia. Il personale è gentile, rispondendo rapidamente alle richieste.

We decided to head to Indonesia for our honeymoon and we spent time in one hotel before this and it was good and within same price range. We booked Svarga hotel (Varda deluxe double room) via Hotels.com because it seemed like a beautiful and clean hotel with good view where you have your own jacuzzi. However when we got there the staff was welcoming and helpful and carried our baggage up the extremely long and deep stairs into our room. There was an elevator but I assume it was broken as nobody used it and it looked sketchy. (So not for weak-legged people). When we first got into our room there was strong moldy odour and immediately i could see that the hotel had seen its best days many years ago. The ”Jacuzzi” was empty and looked very dirty as it was not been used for years. When I asked about filling it up, a guy and a lady who helped to carry our baggage up told us just to call reception and they quickly went away as they would not like to answer any questions. Then we decided to check out the restaurant and it was pretty disgusting with few squeaky and dusty fans spinning in the ceiling. Also many of the ceiling lights were just hanging from their wires. Very young guy in the restaurant looked surprised when we walked in and asked if we could eat something, he was very polite and a bit shy. Restaurant did not seem quite hygienic.I asked if they have any hand sanitizer but the young guy looked confused and told we they do not have it but we could wash our hands in the swimming pool next to the restaurant. (Yes... he was totally serious:D) Still we ate lunch and food was ok, I actually liked it. Next weird problem occurred when i tried to pay for our food. The young guy in the restaurant did not know how to operate the card payment machine so i offered him cash, and they said they don't have change. When we came from lunch, some monkeys were staring at us from our roof. I think they would have stolen everything outside our room. After this we called Hotels.com and they were helpful and helped us to move to other hotel nearby. It took some time but it worked. Conclusion: I think Svarga has truly been a good hotel in the past but maybe covid time or something has caused it to decline a lot. It would be such a good hotel with proper maintaining and professional staff. All the hotel workers I met were helpful and polite but the reason for the bad state of the hotel is its management. Right now you cannot ask for 85€ per night at that hotel, 15€ might be correct.

I stayed at this hotel from the 19 to 25 February, 2023 (7D6N), on the 8th floor (8XX). This hotel has very strategic location, especially close to the Mataram Islamic Center. The guest room is minimalist but roomy compared to similar competitors. The variety of breakfast is quite complete. The hotel staff are friendly, starting from the security, receptionists, as well as the restaurant section. What makes it special too, every day the hotel provides free Lombok-style snacks and a mini bar which is filled with soft drinks and snacks every day (free of charge too). Just a suggestion for a safe deposit box so that the size is slightly enlarged, at least it can store a 13 inch laptop 😊. If there is an assignment in the city of Mataram, God willing, I will stay at this hotel again.