Hotel in zona Lisboa Camping, Lisbona

The fixtures and fittings were quite dated for a global brand hotel. Location was kinda far from the city centre so you need to Uber/cab down. Walking would not be possible. 10 mins walk to the nearest metro. Staff were all friendly so that was a plus point. The team at the concierge was super duper friendly so we were happy :) thanks for a good stay!

Definitely worth the money! Although the studio is not located in the city center, you can easily reach most of the famous sightseeing either by foot or by public transport or Bolt/Uber/taxi. The service is great, and the facilities are amazing! There is a museum close by which is about puppets, and I enjoyed it a lot. There is also a small restaurant nearby called El rey d Carlos, if you stay here please do try the octopus rice (which is only €9) and the dessert there, you won't regret it!

I am deeply dissatisfied with the online booking service offered by Zenhotels. I made a reservation for what I thought would be a private room with 2 pets allowed and made a payment of 97 euros, which according to the booking confirmation received, was the total amount for the reservation. I was supposed to only pay 6 euros for the tourist tax and 10 euros per pet for the entire stay. Upon arrival at the hotel (WOT Lisbon Nomad), I was informed that the reservation I had made did not correspond to a private room and that in order to get one, I would have to pay an additional 234.51 euros on top of the already paid 97 euros (this would be for the upgrade to a private room + 10 euros per day per pet). Obviously, this news at the time of check-in and with such a price difference (more than three times the original value) makes it almost impossible for the customer to seek an alternative. Furthermore, I tried to explain to the hotel that the website was not very clear about private or shared rooms, as the room description did not indicate that it was shared. Additionally, it did not mention that the payment for the pets was per day rather than for the entire stay. The person responded that if the website did not have complete information, it was not the hotel's problem. I countered that if they were selling their services through third parties, they are just as responsible as the website promoting them to ensure that the information is accurate; otherwise, they are complicit in a scheme to deceive customers. Finally, I decided not to proceed with the proposal because I found it disrespectful, an excessive charge compared to the original offer, and unprofessional. Therefore, I feel that I was cheated out of the 97 euros that I paid and that I could not use the offered service.

Non fornire armadietti con chiavi integrate, quindi dovresti tenere lo zaino nel letto. Il letto del 2 ° piano non era completamente separato dal piano superiore, quindi il tuo vicino potrebbe vederti o prendere le tue cose. La colazione era ok per il prezzo, ma la mancanza di uova e salsicce. La connessione Wifi è molto debole nella stanza. Se qualcuno russa forte, per i tappi per le orecchie dovresti pagare 1 €.

It’s been a long time since I was last in a youth hostel, and as a now 45 year old man there is probably a reason for this. Arriving late on the Tuesday night with fond memories of dorm parties and tequila slammers, I was greeted by what I initially thought was captain Jack Sparrow, but who actually transpired to be a very friendly chap who helped us to navigate the intricacies of the main entrance. Door buzzed, suitcases lifted up the stairs and ugh who let mum and dad in looks absorbed, we were handed our keys by a lovely member of the team alongside vouchers for two free shots. Enthusiastically we were informed that the bar was open until 1am that night, although we had missed the pub crawl for the evening. I’m flattered I guess, however we decided to give the shots a miss in favour of a nice sleep. Yup, Father Time catches up with us all… We had a private double with a shared bathroom, and although very small it was comfortable enough. The pillow has perhaps seen better days, but the A/C was a life saver! Spending the days walking around town and doing some gentle exploring, the nights were largely spent for myself at least in the bar area downstairs. It’s a small but perfectly functional area, and in all honesty wasn’t the screaming mess of teenagers away from home for the first time that I had been expecting. At 3 euros a pint I was certainly very happy to sit and read whilst various cool young things did their thing in the background. Declining participation in the pub crawl for a second time, I was tempted with the tapas tasting but plans for the night changed due to friends arriving a day early and diner reservations being made. From a comfort point of view, our bathroom was shared between three double rooms I believe on the third floor, and this was never an issue. I attribute this to the fact that we were likely on very different schedules with us going out for the day and back for the night, as opposed to the perhaps more night based activities of our fellow residents. Bedroom like I said small, but hey, who cares, we weren’t here to sit in a room all day. The breakfast was absolutely fine, and for 5 euros a day you really cannot complain. All in all very happy with my stay, though peeking into an open dorm room one day my god I wouldn’t have survived the week unless you could take 25 years off me! Good job though overall Sant Jordi, and I’d certainly consider staying again - safe, friendly and somewhere I’m sure 20 year old me would have had a blast!

Bedsheets not clean properly. Toilet very dirty due to more people. But Tawosh was very friendly .

Pur non essendo nel centro storico, lo stesso è raggiungibile facilmente con il metrò la cui stazione è a pochi passi. Le camere sono spaziose, pulite, altrettanto dicasi del bagno che, finalmente, ha una docce spaziosa. Avevamo compreso la prima colazione, a buffet, questa nella normalità. Nonostante i 18 piano dell'hotel non c'era confusione e l'attesa degli ascensori non era lunga. Personale cortese. Due pecche, forse: il frigorifero in camera era sottochiave e il televisore, nonostante i 103 canali, non ne aveva nessuno in Italiano.

Amorevole e vicino all'aeroporto, un check-in tardivo, il personale era felice, e' venuta anche in camera mia per aiutarmi con la finestra, il manico era rotto, così non si chiudeva correttamente. Toaletta, sedile era libero ... Bella stanza, ma un po' di rumore stradale con finestra aperta. La colazione è stata grande e a €9.50 molto ragionevole, buona selezione e anche una fresca macchina per la spruzzatura arancione. Se avete un volo mattina presto, consideri seriamente questo posto. Nessun stress circa 10am checkout 👍

We stayed for 3 nights in this hotel. It is well located in Sintra and presents very nicely (modern lobby decor, good views, large rooms), however we found the service at this hotel inadequate in the following respects: 1. Parking. We came to Sintra in a hire car. I chose this hotel because the booking.com website said that private parking was possible on site at a cost that we were willing to pay. I emailed the hotel before our arrival to arrange for parking but they never replied to my email. When we arrived there was no parking anywhere near the hotel so we parked a long distance away. When we reached the hotel I asked about on site parking and was told that none was available due to a private event being held at the hotel which was scheduled to finish by 8pm that evening. The woman at reception was very haughty and unhelpful, when I asked whether we could get a parking spot after 8pm she just dismissed my request. We ended up leaving our hire car parked a fair way away which was OK for us as we are used to hiking long distances uphill but if you have any mobility issues or are with young children this situation would be a nightmare. 2. On our third day our bath towels were not changed until I specifically asked at reception at about 5pm. Apparently they had had a problem in the laundry. When bath towels were finally delivered they were damp. 3. The toilet in our room took an unusually long time to refill after flushing. 4. The holders for the bath wash, shampoo and conditioner in the shower were very flimsy, one of them fell off as soon as I applied for some soap. If I were to revisit Sintra I would look for somewhere else to stay.