R. Cidade de Moçâmedes 254 5º E, Lisbon, Grande Lisboa, 1800-104, PortugalDettagli hotel
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
2/5
24 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Location, palazzo, ascensore e stanze terribili. Ho prenotato regolarmente, sono arrivato all'ingresso di questo palazzo ed era chiuso, serviva un codice per entrare. Non mi è stato fornito. Ho dovuto chiamare il responsabile che mi ha detto che prima dovevo compilare un lunghissimo sondaggio (se ero un turista senza internet e chiamate o semplicemente avevo il telefono scarico non saprei come avrei potuto fare) compilo questo lungo sondaggio che è davvero scomodo farlo per strada al caldo d'estate o al freddo d'inverno. Mi danno codice e procedo a raggiungere l'ultimo piano del palazzo, ascensore vecchissimo e piccolissimo non adatto a chi ha valigie. Per accedere all'appartamento serve una chiave che è ben nascosta nel pianerottolo e il responsabile non sapeva indicarmi dove era, ho dovuto fare una caccia al tesoro con lui al telefono per trovarla. Davvero improponibile. Entro, è uno ostello quindi ci sono altre persone. Igiene terribile, un solo bagno con water ed entrambi hanno muffa ovunque, farsi la doccia li è improponibile, lavandino e asciugamano idem. Porte rumorose, sentirete tutta la notte i vostri coinquilini e entrano ed escono dagli appartamenti. Vogliamo parlare della colazione? Inesistente, alla caritas hanno molto piu cibo (con rispetto), uno yogurt, una fettina di affettato e formaggio a testa per tutti i coinquilini, fine. Allego foto. Chiedo subito il rimborso ma non mi risponde piu il responsabile. Sparito. Una vera truffa. Diffidate da questo posto. Cercate altro.
Utente ospite
Soggiorno: apr 2023
Altro
1.0/5
Pubblicata: 9 mag 2023
The list of things wrong with our experience is extensive The checkin process was complicated and frustrating. My husband compared it to 'Mission Impossible' When we finally got into the apartment building and up to the floor we were staying on, the smell was terrible. Sewage being covered up by air fresheners is the only way I can describe it. We went into our room, which was nice but only had 2 plugs and without AC we needed to have the fan plugged in at all times, which made charging our devices difficult. The smell was ok in our room as long as we had the window open. The shared bathroom we were closest to was in the common area and it smelled like exhaust fumes. It was so strong that there was no way I wanted to shower in there. We had planned to stay here for 1 night on either end of our trip as the location for airport access is good but after seeing it or rather smelling it, there was no way I wanted to stay again. We tried to cancel the 2nd night but the "no cancelation policy" was binding even though it was a week before our next night was booked. When we complained about the smell we were told "it is normal for shared bathrooms to smell" We tried to explain that the snell was everywhere and the bathroom smelled like a vehicle was spewing exhaust into it, but he just kept repeating that it was normal. So we forfeited our money and booked a different hotel. Definitely do not recommend. And there was really old freezer-burned food in the fridge freezer!
Traduci
Utente ospite
Soggiorno: lug 2023
Altro
1.0/5
Pubblicata: 22 ago 2023
Con artists. Stay well away...located in council Estate with no way in. No reception and very rude and aggressive on the phone. We had two kids with us and didnt manged to get through the door. We had to find somewhere else to stay. They put us down as no show and kept all our money. Police have been informed of this terrible company.
Traduci
Utente ospite
Soggiorno: apr 2023
Altro
3.0/5
Pubblicata: 15 mag 2023
We stayed here due to a cancelled flight. It was okay - big and modern. It’s located in a modern section of Lisbon. It is convenient to one of the train stations. Breakfast was excellent. It is about a 20 minute taxi car drive from the older section of Lisbon. It is about a five minute taxi cab drive from the airport.
Traduci
Utente ospite
Soggiorno: apr 2023
Altro
1.0/5
Pubblicata: 14 mag 2023
very rude and un professional service , i told them i will be there 5.30 they agreed . but when i got the, there wasnt anybody to fill up the registration form and do check in formalities .wasted 45-50 minutes trying to find somebody to help me out . no recpetion nor anybody there . and just yesterday they send me a link after 3 days for check in to fill up the form . when i managed to get through them , they called me liar saying i dint show up . and sais im lie just to get refund . well as soon as i booked the hostel , my father had a stroke withing 30 minutes of the reservation . and since than i tried so as the booking company to cancell this and get refund .and also my phone is international as i mentioned to them on the phone .still they say why i dint call them when i visited the property .this is how they cheat customers and also scam them like the way they did to me .i end up staying at my uncles place whose funeral took place on that day. still waiting for refund and a apology from them .
Traduci
Utente ospite
Soggiorno: apr 2023
Altro
1.0/5
Pubblicata: 11 mag 2023
What a disaster .terrible service and nothing is clear .no reception and when u get there ,there’s no one to help you out checking in .no wifi provide to check in online specially when u coming from different country .BIG SCAM . I had to waste almost 45 minutes to try and get In to fill the form . I came for the funeral leaving my father who had a stroke back home fighting g for his life . Inspite of arriving after 5.30 pm they couldn’t help me out .there was t anybody there to help me out .and when they called me I told them I’m at the funeral and I will fill pour the form when I have time .it was a stressful day with funeral and this stress . And he was asking me for my bank details to take extra charge and was rude as well .I dint give him that information as I haven’t filled the form yet .they down have empathy as well humanity at all .as if nobody in their family died and has their own father bed risen with stroke in the hospital .wouldn’t even refund the Maney when I try to contact the. Time I book the hostel ,no one was picking up the phone .now all of a sudden they contact you .try to find reasons to cancell so that they can keep the money .PLEASE DONNOT ISE THIS HOSTEL .THIS IS A SCAM .
Traduci
Utente ospite
Soggiorno: gen 2023
Altro
4.0/5
Molto buono
Pubblicata: 9 feb 2023
good location close to metro station - not too easy to find and to enter, at least the first time; nice ambiance and manager. Good location close to metro station - not too easy to find and to enter, at least the first time; nice ambiance and manager.
Traduci
Utente ospite
Soggiorno: gen 2023
Altro
1.0/5
Pubblicata: 9 feb 2023
Scam. All I can say is that you should read Google reviews on them. Far more expensive than any hostel and then when you try and check in a 7 page form and 60€ security deposit is added. Even at night, on the pavement. Not a hostel, old converted flat. Hostile manager. No recourse to complain. No refund of security deposit. Dirty linen and bathroom.
Traduci
Utente ospite
Soggiorno: nov 2022
Altro
1.0/5
Pubblicata: 5 dic 2022
Did not bother to read previous reviews, big mistake. Arrived at 14:00 by cab and tried to gain entry to building no luck. Waited 20 minutes until someone exited the building and let us in. Went to the 5th floor and rung the bell, no answer. Waited another 20 minutes, no one came. Departed building and went to find a cab. Had the cab take us to Marriott which charged us $183.00 for the night. This place should be avoided like the plague.