No.1149 Xianggeli Avenue, Gucheng District, Lijiang, Yunnan, ChinaDettagli hotel
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1 notte
Recensioni degli ospiti
4.7/5
Straordinario
713 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.6
Servizio4.7
Pulizia4.7
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Tutte le recensioni(713)
Recensioni positive(691)
Recensioni con foto/video(114)
Reception gentilissima(92)
Ottima colazione(76)
Ambiente di classe(51)
Vicino all'area commerciale(40)
Parcheggio comodo(39)
Comodo per lo shopping(34)
Ideale per bambini(13)
Con camere per famiglie(7)
Recensioni negative(22)
Jinduose
Scholars Twin Room
Soggiorno: gen 2024
Famiglia
17 recensione
4.0/5
Molto buono
Pubblicata: 25 feb 2024
Affordable price but great service and facilities. Room is spacious and clean
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Risposta dalla struttura: Dear book friends, thank you for taking time out of your busy schedule to comment on us, failed to get your 5 points praise, a little regret. Our hotel is located in the center of Lijiang, and it is convenient to take taxis, buses and scenic spots to meet your travel needs. The hotel also has a large underground parking lot for hotel guests. You can choose the parking location according to your own needs. Next to the hotel is a large supermarket chain and all kinds of food shops, across the road is a food street, you can taste Lijiang local food at any time. The hotel also has free gym, book bar, are open 24 hours yo. The hotel is also only 15 minutes walk from the ancient city, the hotel offers different room types for you to choose from, especially recommended the hotel's snow room, you can see the beauty of Yulong Snow Mountain. Scholar heart Bo people with their own diligence and labor to provide you with products and services, to bring every guest on the way home with warmth and consideration, so that you have the feeling of home. I hope next time you come to Lijiang can also choose the scholarly heart park, that will give you a different experience and feelings, I wish you and your family in the New Year everything goes well, Ping An health!
Chu Yen
Scholars Twin Room
Soggiorno: nov 2023
Viaggio con amici
24 recensione
3.5/5
Pubblicata: 31 dic 2023
Dryer in laundry does not work, clothes left spinning for two hours but still wet. When staff was informed to put up sign it is working they just insisted it works and walk away.
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Risposta dalla struttura: Dear guest, we apologize for any inconvenience caused during your stay due to an issue with the dryer. Our staff inspected the dryer and found no abnormalities. Unfortunately, we encountered communication issues and were unable to meet your expectations. The hotel will provide relevant training to employees and provide detailed instructions on the use of equipment. I hope this little episode will not affect your next stay at the Schotel. Wishing you happiness and a chance to visit again!
BENJAMIN AARON CARL
Yayun Double Room
Soggiorno: gen 2023
Solo
6 recensione
5.0/5
Eccezionale
Pubblicata: 11 feb 2023
Perfect stay and friendly staff.
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Risposta dalla struttura: Dear guests: Thank you for your simple and clear comments and fully affirm our service work. All the staff of the hotel cherish this opportunity to serve you! May you become a long-lasting friend of Shuxiang. Looking forward to your visit again, I hope to present you with a comfortable and happy experience!
Risposta dalla struttura: 親愛的書友您好,非常抱歉對於給您帶來的不好的體驗,感謝您在百忙中抽空提出意見。沒能給您一個好的體驗我們非常抱歉,對於您反饋的問題我們非常重視,您的套餐是不看雪山的酒店給您免費升級了房間,對於您反饋的伴手禮脱色問題並未發現有該問題的出現,該種類伴手禮已取消贈送,給您帶的的不便深表歉意,入住期間有什麼問題可以用客房電話或者樓層電話撥打“0”致電前台,前台24小時為您服務。對於工作人員酒店會不斷加強服務人員的服務意識,努力為每一位賓客提供更為優質的服務,希望您能再給我們一次機會我們會重新調整做好準備期待您的到來。
Utente ospite
Camera per ospiti
Soggiorno: ott 2024
Viaggio con amici
2 recensione
5.0/5
Eccezionale
Pubblicata: 22 nov 2024
設施:酒店特別不錯
衞生:很乾凈
服務:特別貼心 還送了伴手禮
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Risposta dalla struttura: 【服務熱情,衞生乾淨】親愛的朋友,感謝您對我們酒店的認可,希望我們的服務能給您的麗江時光更添色彩,也特別感謝您對我們的理解,對於您反饋的問題我們會反饋到相關部門進行整改,我們以後一定會保持專注認真,服務第一,保證衞生,的宗旨,您的滿意是我們所有夥伴的最強動力。我們酒店都是一羣志同道合的95後小夥伴,我們熱愛麗江,熱愛服務行業,而聚集在Habo 心泊,去實現自己的目標,和您的相處不是我們的工作,而是我們愉悦生活的一部分。酒店二樓提供24小時營業的健身房和洗衣房,獨立洗衣房提供免費洗衣液,可以洗可以烘乾,專門的晾衣架解決了晾衣的困難,輕鬆釋放您的雙手。麗江一座來了不想走,走了還想再來的城市,旅途路上,總有不期而遇的温暖,在這裏,滿意只是起點,驚喜和感動才是我們一直追求的方向,在此感謝書友的好評,書香心泊 心安處 真自在,我們一直與您同行相伴,麗江書香心泊,自然,舒適,清新的入住環境,我們信奉客人為家人,提供無微不至的鄰里服務,是一家有温度的酒店, 我們致力為書友提供驚喜而感動的鄰里服務。希望您工作順利,每一天都開開心心的,期待與您再次相遇!比心
Utente ospite
Camera per ospiti
Soggiorno: set 2024
Altro
1 recensione
5.0/5
Eccezionale
Pubblicata: 13 ott 2024
前台服務還挺熱情 房間也可以 挺乾淨 住的很舒服 大廳很有特色
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Risposta dalla struttura: 【服務熱情,衞生乾淨】親愛的朋友,感謝您對我們酒店的認可,希望我們的服務能給您的麗江時光更添色彩,也特別感謝您對我們的理解,對於您反饋的問題我們會反饋到相關部門進行整改,我們以後一定會保持專注認真,服務第一,保證衞生,的宗旨,您的滿意是我們所有夥伴的最強動力。我們酒店都是一羣志同道合的95後小夥伴,我們熱愛麗江,熱愛服務行業,而聚集在Habo 心泊,去實現自己的目標,和您的相處不是我們的工作,而是我們愉悦生活的一部分。酒店二樓提供24小時營業的健身房和洗衣房,獨立洗衣房提供免費洗衣液,可以洗可以烘乾,專門的晾衣架解決了晾衣的困難,輕鬆釋放您的雙手。麗江一座來了不想走,走了還想再來的城市,旅途路上,總有不期而遇的温暖,在這裏,滿意只是起點,驚喜和感動才是我們一直追求的方向,在此感謝書友的好評,書香心泊 心安處 真自在,我們一直與您同行相伴,麗江書香心泊,自然,舒適,清新的入住環境,我們信奉客人為家人,提供無微不至的鄰里服務,是一家有温度的酒店, 我們致力為書友提供驚喜而感動的鄰里服務。希望您工作順利,每一天都開開心心的,期待與您再次相遇!比心
Risposta dalla struttura: 【遠眺玉龍雪山,近麗江古城】親愛的書友,很遺憾未能得到您的五星好評,我們會加強提高自身的專業水平和服務標準,力求讓客人能感受到回家一般的温馨。希望我們的服務能給您的麗江時光更添色彩,也特別感謝您對我們的理解,我們以後一定會保持專注認真,服務第一,保證衞生的宗旨,您的滿意是我們所有夥伴的最強動力。我們酒店都是一羣志同道合的90後小夥伴,我們熱愛麗江,熱愛服務行業,而聚集在Habo 心泊,去實現自己的目標,和您的相處不是我們的工作,而是我們愉悦生活的一部分。如您在入住期間遇到什麼問題可以用客房電話或者樓層電話撥打“0”致電前台,前台24小時為您服務。酒店位於麗江市中心位置,毗鄰著名的國家5A級景區麗江古城,距束河古鎮6.2公里,距玉龍雪山29.8公里,距麗江高鐵站8.9公里,距麗江三義國際機場30.8公里,出門打車、公交車、景區專線都很方便,都能滿足您的出行需求,酒店周邊有大型連鎖超市、美食街、商業步行街,您可以隨時隨地品嚐麗江的美食,能夠滿足您遊購娛的需求。書友的每一絲需求都是我們為之努力的方向。我們會更加努力,我們衷心期待能在麗江與你再次相遇,能為您創造更加完美的服務。
Risposta dalla struttura: 酒店回覆內容:親愛的書友,感謝您在百忙之中抽空對我們作出的好評。你的認可是我們最大的動力。我們酒店位於麗江市中心的黃金位置,出門打車、公交車、景區專線都比較方便,都能滿足您的出行需求,酒店還有大型免費地上地下停車場。酒店旁邊就有大型的連鎖超市及各類美食店,馬路對面就是美食一條街,隨時都可以品嚐麗江本地美食。酒店還有免費健身房、自助洗衣房,都是24小時營業的喲。書香心泊人給每一位離家在途中的客人以温馨和體貼,讓您有回家的感覺。期待您下次再才入住書香,並推薦親朋好友一起來麗江書香心泊感受最貼心的服務吧!
Risposta dalla struttura: 親愛的書友,感謝您的滿分點評。古人云:有朋自遠方來不亦樂乎,感謝您來麗江選擇了書香,我們酒店位於麗江市中心的黃金位置,離古城步行也僅需15分鐘左右,交通發達,酒店擁有大型停車場,解決您停車的困擾,旁邊就是大型商超,酒店馬路對面就是美食一條街,隨時都可以品嚐麗江本地美食。酒店還有免費健身房、書吧、自助洗衣房,都是24小時營業的喲。書香心泊人給每一位客人以温馨和體貼的服務,讓您入住書香有家的感覺。捨不得的麗江,希望您和您的家人朋友下次來麗江還能再入住書香,我們在麗江書香等您,願您一切順遂。
Risposta dalla struttura: 親愛的書友,感謝您對我們的認可。書香酒店一貫秉承“詩禮之家,書香傳世”的服務理念。有朋自遠方來不亦樂乎,感謝您來麗江選擇了書香,我們酒店位於麗江市中心的黃金位置,交通發達,酒店擁有大型停車場,解決您停車的困擾,距離古城步行僅有15分鐘,旁邊就是大型商超,酒店馬路對面就是美食一條街,隨時都可以品嚐麗江本地美食。酒店還有免費健身房、書吧、自助洗衣房,都是24小時營業的喲。五一假期期間酒店每天推出了不同的親子體驗活動,讓你住的舒適,玩的開心。書香心泊人給每一位客人以温馨和體貼的服務,讓您入住書香有家的感覺。麗江是一座來了不想走,走了還想再來的城市,希望您和您的家人朋友下次還能再入住書香,願您一切順遂