Peppers Bluewater Resort

Recensioni su Peppers Bluewater Resort

Peppers Bluewater Resort

State Highway 8, Lake Tekapo, Canterbury, 7945, New ZealandDettagli hotel
Peppers Bluewater Resort
Peppers Bluewater ResortPeppers Bluewater ResortPeppers Bluewater Resort
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1 notte

Recensioni degli ospiti

4.3/5
Molto buono
256 recensione
Recensioni verificate
Ubicazione4.5
Strutture e servizi4.1
Servizio4.2
Pulizia4.5
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Tutte le recensioni(256)
Recensioni positive(242)
Recensioni con foto/video(74)
Soggiorno meraviglioso!(36)
Ottima cucina(13)
Vista sul lago isolato(12)
Molti servizi(12)
Vicino all'area commerciale(12)
Ambiente di classe(11)
Comodo per lo shopping(9)
Letti OK(8)
Recensioni negative(14)
Utente anonimo
Suite (2 camera/e da letto, con vista sul lago)
Soggiorno: nov 2024
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 22 dic 2024
Good location with nearby supermarket and restaurants. Very clean apartment with nice lookout scenery and well equipped kitchen too.
Traduci
Risposta dalla struttura: Kia Ora, thank you for the positive feedback. we much appreciate that. we are looking forward to serving you in a near future
Utente ospite
Suite (1 camera da letto, con vista sul lago)
Soggiorno: nov 2024
Viaggio con amici
3 recensione
4.0/5
Molto buono
Pubblicata: 16 dic 2024
This accommodation is located near to Lake Tekapo and Four Square grocery store. 5-7 min drive to Tekapo hot springs (star gazing). Good amenities provided - kitchenette, dish washer, coffee maker, utensils, washing machine and wifi connection. No mirror cast available at TV - it’s connected to Sky cable TV programmes. Unfortunately, we did not find the bed comfortable - bedroom is too small for both of us. Limited car park lots.
Traduci
6/7
Risposta dalla struttura: Kia Ora, thank you for your positive feedback and we do appreciate that. We are looking forward in building up our standard of service and we do apologise for the inconvenience; we hope to serve you better in the future.
Charmaine S—-
Suite (2 camera/e da letto, con vista sui monti)
Soggiorno: ago 2024
Famiglia
10 recensione
4.7/5
Fantastico
Pubblicata: 12 ott 2024
HUGE space. Thankfully the rooms were on the first level and the living room was on the second level so we did not have to lug the luggages up stairs. Only had one toilet for two rooms, wish there could be more toilets. Otherwise, everything was pretty clean. There was also a space with alpacas and lamb facing the room. Near the main lake tekapo shops. (Just across the road)
Traduci
Risposta dalla struttura: Dear Charmaine,It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Note that our Two Bedroom Villas have two toilets and bathrooms if you keen to book in the future. I am very pleased to hear that you appreciated the location and convenience of our hotel. I trust you enjoyed your time spent in New Zealand We look forward to welcoming you again soon. Sincerely,
Andrewanson
Villa (1 camera da letto, con vista sui monti)
Soggiorno: lug 2024
Famiglia
7 recensione
5.0/5
Eccezionale
Pubblicata: 18 ago 2024
Nice hotel, quiet environment, very satisfied .Clean room ,Heater is strong, Kitchen is well equipped
Traduci
Risposta dalla struttura: Thank you for the positive comments
Andrew
Camera Hotel
Soggiorno: giu 2024
Coppia
3 recensione
4.2/5
Molto buono
Pubblicata: 1 ago 2024
the room was clean and the hotel also has a good location as it is close to most attractions
Traduci
Risposta dalla struttura: Thank you for taking the time to tell us about your experience at the Peppers Bluewater Lake Tekapo. I am very pleased to hear that you appreciated the location and convenience of our hotel. I trust you enjoyed your time spent in New Zealand We look forward to welcoming you again soon. Sincerely,
Deluxe
Suite (1 camera da letto, con vista sul lago)
Soggiorno: giu 2024
Coppia
18 recensione
4.5/5
Ottimo
Pubblicata: 21 lug 2024
Love this resort have very good 😊. Also the hotel have amazing view
Traduci
Risposta dalla struttura: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Loklok magic moment
Villa (1 camera da letto, con vista sui monti)
Soggiorno: set 2024
Coppia
5 recensione
4.2/5
Molto buono
Pubblicata: 9 ott 2024
I had an amazing stay at Peppers, which is located so close to the lake—it's incredibly convenient! The location made it easy to explore the surrounding area. The highlight of our stay, however, was the fantastic staff. A special shout-out to Aggie Sami, who went above and beyond to assist us. We accidentally left some of our belongings at the hotel, and Aggie was kind enough to arrange delivery all the way to Queenstown for us. Their helpfulness and attention to detail really made our experience memorable. Highly recommend staying here for both the location and exceptional service!
Traduci
Risposta dalla struttura: Thank you for staying with us at Peppers Bluewater Resorts and for leaving a wonderful review score. I am very pleased to hear that you appreciated the location and convenience of our hotel. It feels great to know that our staff and service left a positive impression on you. We also hope your stay was comfortable, and you had easy access to everything you needed.We look forward to welcoming you again soon.Sincerely,
Utente ospite
Camera Deluxe Hotel
Soggiorno: nov 2024
Lavoro
14 recensione
2.0/5
Pubblicata: 19 dic 2024
in short, unpleasant stay. arrogant customer services and management.
Traduci
Risposta dalla struttura: Kia Ora, we do apologise for the inconvenience caused to you. We will make sure that we will improve on these and better serve you in the future.
Utente ospite
Suite (2 camera/e da letto, con vista sul lago)
Soggiorno: apr 2024
Viaggio con amici
15 recensione
5.0/5
Eccezionale
Pubblicata: 23 mag 2024
fantastic place to stay! we are very happy for the view, cleanness and service. it is very quiet and dark in the evening and you can just get out to have stargazing directly.
Traduci
Risposta dalla struttura: It is wonderful that we had you staying with us at Peppers Bluewater Resort and for leaving a wonderful review score.It is really amazing to hear of your great recent stay with us. I am very pleased that the team served you well during your time spent!A pleasure to have had you and we look forward to welcoming you again soon.
Berta
Camera Hotel
Soggiorno: apr 2024
Lavoro
17 recensione
5.0/5
Eccezionale
Pubblicata: 10 lug 2024
Perfect location in lake Tekapo. Rooms are a bit small but service and breakfast options were good.
Traduci
Risposta dalla struttura: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Utente ospite
Suite (1 camera da letto, con vista sul lago)
Soggiorno: set 2023
Famiglia
16 recensione
4.2/5
Molto buono
Pubblicata: 2 nov 2023
Very enjoyable stay for two nights. Complete kitchenware enables me to cook formal meals. Room overlooking to Tekapo lake brings me unforgettable beautiful scene, relaxing and joyful. The balcony is awesome. Sitting there I can see the lake and the grass near by. The sitting room, dinning room and the kitchen are all spacious. The bedroom is adjacent to grassland. I woke up in the warm beam of sunshine in the morning and opened the floor-to-ceiling window. I was immediately in the nature. This is the most favorite hotel that I and my husband feel in our trip this time.
Traduci
Risposta dalla struttura: Dear Guest,We very much appreciate your comments regarding your stay at the Peppers Bluewater Resort Lake Tekapo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
Andre Fernandes
Camera Hotel
Soggiorno: mar 2024
Coppia
6 recensione
4.2/5
Molto buono
Pubblicata: 8 apr 2024
We had to upgrade to a two story room, which was great, the basic room was just too small, without enough space for the luggage, it might suit well for a single traveler.
Traduci
Risposta dalla struttura: Dear Andre,Thank you for taking the time to write us a review during your recent stay. I am very pleased to hear that you appreciated the upgraded room.We look forward to welcoming you again soon and we hope your next visit will be as pleasant as the previous one.Sincerely,
PAT005
Camera Deluxe Hotel (con vista sul lago)
Soggiorno: ago 2024
Coppia
14 recensione
5.0/5
Eccezionale
Pubblicata: 4 ott 2024
Perfect room, nice view, friendly staff!!
Traduci
Risposta dalla struttura: Dear Pat,We are glad that you loved our accommodation, and it feels great to know that our staff and service left a positive impression on you. We also hope your stay was comfortable, and you had easy access to everything you needed.We look forward to welcoming you again soon.Sincerely,
Pawel
Camera Hotel
Soggiorno: dic 2023
Coppia
3 recensione
3.2/5
Pubblicata: 1 feb 2024
Peppers Bluewater Resort is located in village centre and is looking very nice. We had a very small room 14.7sqm with king size bed and because of this there was not much room left to move around comfortably, not to mention for chairs, table to sit and have a tea or coffee, so the bed was making up for them. Despite having basic amenities such as kettle, cups and tee, the room is not prepared to enjoy drinking it inside. Bathroom cleanliness was not up to sctrach, noticed bunch of hair in the bathroom corner. The price that we paid for this place wasn't reflected in what we got. During our stay in NZ we had much better rooms for much less. Very disappointing experience.
Traduci
Risposta dalla struttura: reetings from Peppers Bluewater ResortThank you for taking the time to write us a review during your recent stay. We are in deep regret and we sincerely apologise that your recent stay fell short of expectations.It is disappointing to hear the room you were provided failed to meet you expectations, I note your reservation was for one of our standard hotel rooms which are by definition and are of course advertised as a ‘Sleep & Go’ type accommodation.A recognised challenge for us is to ensure that all of our Agents and methods of booking are correctly informed of the size of the room.After arriving at the hotel, depending on the property occupancy, we are sometimes able to offer upgrade options. These upgrade options for larger room types incur additional fees as would happen in most all hotels. Rest assured that we have raised each of the feedback that you shared to our Management team so that we can address your concern directly. May we ask what are your other concerns? We hope to be able to make your stay more comfortable and to provide you and our guests with a much improved experience.
hun meng
Camera Deluxe Hotel (con vista sul lago)
Soggiorno: mar 2023
Coppia
29 recensione
4.5/5
Ottimo
Pubblicata: 1 mag 2023
Fantastic view of Lake Tekapo from my room. The most amazing and standard hotel at this area. Nice breakfast. Will stay again next time.
Traduci
Risposta dalla struttura: Dear Guest User,Thank you for staying with us at Peppers Bluewater Resorts and for leaving a wonderful review score.I am very pleased to hear that you appreciated the location and convenience of our hotel.I trust you enjoyed your time spent in New ZealandWe look forward to welcoming you again soon.Sincerely,Peppers Bluewater Resort Team