Shangri-La Songbei, Harbin

Recensioni su Shangri-La Songbei, Harbin

Shangri-La Songbei, Harbin

No. 1 Songbei Avenue, Songbei District, Harbin, Heilongjiang, ChinaDettagli hotel
Shangri-La Songbei, Harbin
Shangri-La Songbei, HarbinShangri-La Songbei, HarbinShangri-La Songbei, Harbin
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Recensioni degli ospiti

4.6/5
Molto buono
2454 recensione
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.6
Servizio4.6
Pulizia4.6
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Tutte le recensioni(2454)
Recensioni positive(2399)
Recensioni con foto/video(478)
Reception gentilissima(168)
Fantastica vista sul fiume(121)
Ottima colazione(109)
Piscina meravigliosa(55)
Di lusso(28)
Trasporto da/per l'hotel(22)
Con piscina a sfioro(16)
Buffet delizioso(14)
Recensioni negative(55)
Utente ospite
Camera Deluxe Queen
Soggiorno: nov 2023
Viaggio con amici
2 recensione
5.0/5
Eccezionale
Pubblicata: 20 dic 2023
The room was large, clean and with a great view. On top of that the best thing is the service was exceptional! From the check in staff, cleaning staff, room service staff, concierge, the customer experience ladies etc etc we cannot thank you enough for the wonderful care provided. We manage to get the names of some the staff that helped us. 徐羽彤,马红红,佳琪,周奕涵,秦奇,姜辉 We will definately return again! thank you all
Traduci
Risposta dalla struttura: Dear guests, thank you for choosing at Shangri-La Songbei, Harbin. We are very happy to hear about your pleasant experience. Located on the banks of the beautiful Songhua River, our hotel offers a beautiful view of the Songhua River in both winter and summer. Providing quality service to our guests is our goal. Thank you for taking the time to share your experience with us. It is our pleasure to serve you and sincerely look forward to welcoming you again in the future.
Utente ospite
Camera Deluxe (2 letti, con vista sul fiume)
Soggiorno: nov 2023
Famiglia
4 recensione
5.0/5
Eccezionale
Pubblicata: 26 dic 2023
No need doubt this hotel. Service was fantastic. Wanted to give special thanks to the Room service lady and the cafe restaurant manager who was on duty for that 2 days. Cleaner was so helpful very fast in cleaning and replenishing stuff although we are resting in the room. One of my child is sick, request from hotel restaurant to pack some light food for the child he would gladly support. High floor with nice view! Money well spent. 😅
Traduci
Risposta dalla struttura: Dear guests, thank you for choosing at Shangri-La Songbei, Harbin. We are very happy to hear about your pleasant experience. Located on the banks of the beautiful Songhua River, our hotel offers a beautiful view of the Songhua River in both winter and summer. Providing quality service to our guests is our goal. Thank you for taking the time to share your experience with us. It is our pleasure to serve you and sincerely look forward to welcoming you again in the future.
Christin
Camera per ospiti - Vista sul fiume (2 letti)
Soggiorno: dic 2023
Famiglia
5 recensione
5.0/5
Eccezionale
Pubblicata: 1 feb 2024
The staff are Friendly ❤️ hotel was amazing.. breakfast was great. Everything was perfect. Will stay again next time
Traduci
Risposta dalla struttura: Dear guests, thank you for choosing at Shangri-La Songbei, Harbin. We are very happy to hear about your pleasant experience. Located on the banks of the beautiful Songhua River, our hotel offers a beautiful view of the Songhua River. Thank you for taking the time to share your dining experience with us. It is our pleasure to serve you and sincerely look forward to welcoming you again in the future.
Utente ospite
Horizon Deluxe River View King Room
Soggiorno: gen 2024
Lavoro
3 recensione
4.5/5
Ottimo
Pubblicata: 28 feb 2024
Really a nice and new Hotel a bit out of the main city and hassle.
Traduci
Risposta dalla struttura: Dear guest, thank you for staying at Shangri-La Songbei,Harbin! It is an honor for the hotel to leave a good impression on your stay. We sincerely appreciate your affirmation and praise of the hotel's service. The hotel has a total of 344 elegantly designed guest rooms and 33 serviced executive apartments located on the north bank of the Songhua River, with a superior geographical location overlooking the city skyline and the beautiful scenery of the Songhua River. The hotel has convenient transportation and is only a five minute drive from the internationally renowned Harbin Ice and Snow World. It is adjacent to several local scenic spots such as Sun Island Park, Northeast Tiger Forest Park, and Harbin Grand Theater. The hotel is only a 40 minute drive from Harbin Taiping International Airport and takes 30 minutes to reach Harbin West Station. Sincerely looking forward to your visit to Shangri-La Songbei,Harbin again and enjoying the hospitality of Shangri-La.
BritinChina
Camera per Ospiti - Vista Fiume (letto matrimoniale)
Soggiorno: nov 2022
Coppia
10 recensione
4.5/5
Ottimo
Pubblicata: 31 dic 2022
Hotel is in excellent location for the Ice festival and river views are excellent.!The 2 days we stayed the hotel did not have a restaurant open or offer in room dinning so we were limited to ordering take away and eating out. Worth staying if you want to visit the ice festival but then maybe better getting a more central location for other tourist attractions.
Traduci
Risposta dalla struttura: Dear guests, thank you for choosing at Shangri-La Songbei , Harbin. We are very happy to hear about your pleasant experience. Located on the banks of the beautiful Songhua River, our hotel offers a beautiful view of the Songhua River in both winter and summer. Thank you for choosing Shangri-La Songbei ,Harbin one more, and we sincerely welcome you to come again.
Utente ospite
Camera Deluxe Queen
Soggiorno: dic 2022
Coppia
1 recensione
3.5/5
Pubblicata: 27 gen 2023
Location little bit far from city, good shuttle bus, horizon club not worth to pay more, people friendly…. Harbin very nice town
Traduci
Risposta dalla struttura: Dear guest, thank you for choosing Shangri-La Songbei, Harbin. We would be very grateful and positive improve about your comments. If you would like to share more details, please contact the duty manager. Thank you for taking the time to share your stay feeling with us and look forward to welcoming you again in the near future.
Utente ospite
Camera per Ospiti - Vista Fiume (letto matrimoniale)
Soggiorno: dic 2022
Famiglia
4 recensione
5.0/5
Eccezionale
Pubblicata: 23 gen 2023
The hotel is beautiful and new. The room was clean and spacious wish a beautiful view on the river. We stayed in Shangri-La in January. There was a nice selection of western food for breakfast.
Traduci
Risposta dalla struttura: Dear guests, thank you for choosing at Shangri-La Songbei , Harbin. We are very happy to hear about your pleasant experience. Located on the banks of the beautiful Songhua River, our hotel offers a beautiful view of the Songhua River in both winter and summer. Thank you for choosing Shangri-La Songbei ,Harbin one more, and we sincerely welcome you to come again.
Utente ospite
Camera Deluxe Queen
Soggiorno: feb 2023
Lavoro
11 recensione
4.7/5
Fantastico
Pubblicata: 9 apr 2023
Good hotel, but location is not convenient.
Traduci
Risposta dalla struttura: Dear guests, thank you for choosing at Shangri-La Songbei, Harbin. We are very happy to hear about your pleasant experience. Located on the banks of the beautiful Songhua River, our hotel offers a beautiful view of the Songhua River in both winter and summer. Thank you for choosing Shangri-La Songbei, Harbin one more, and we sincerely welcome you to come again.
Luc
Camera Deluxe Queen
Soggiorno: dic 2022
Coppia
4 recensione
4.2/5
Molto buono
Pubblicata: 10 mar 2023
Good location from Snow festival only
Traduci
Risposta dalla struttura: Dear guests, thank you for choosing at Shangri-La Songbei, Harbin. We are very happy to hear about your pleasant experience. Located on the banks of the beautiful Songhua River, our hotel offers a beautiful view of the Songhua River in both winter and summer. Thank you for choosing Shangri-La Songbei, Harbin one more, and we sincerely welcome you to come again.
Wodaolenizainaer
Suite per Famiglie (1 camera, con vista sul fiume, 1 salotto)
Soggiorno: nov 2024
Famiglia
5 recensione
5.0/5
Eccezionale
Pubblicata: 23 dic 2024
位置很好,鬧中取靜。離冰雪大世界和鑽石海比較近。打車10分鐘內可達。離中央大街15-20分鐘。酒店服務也很到位,所有人都在盡力滿足客人的需求。滿滿的誠意和温暖。就是有一點想提個建議。如果是套房有行政禮遇的前提下,建議是否可以取消minibar的收費?其實房間內的minibar基本跟行政酒廊能提供的差不多。寧波和杭州的香格里拉行政禮遇客房都已經取消了minibar的單獨收費了。
Traduci
6/9
Risposta dalla struttura: 尊敬的賓客,感謝您下榻哈爾濱松北香格里拉!並抽出寶貴時間對此次入住給與好評,很榮幸酒店給您的居停留下了良好的印象。正如您體驗到的酒店位於松花江北畔,優越地理位置俯瞰城市天際線及松花江美景。酒店交通便捷,距享有國際盛譽的哈爾濱冰雪大世界僅五分鐘車程,毗鄰多處當地風景名勝如太陽島公園、東北虎林園及哈爾濱大劇院等。酒店距哈爾濱太平國際機場僅40分鐘車程,30分鐘即可到達哈爾濱西站。一到冬季,哈爾濱就被冰雪裝點成了童話世界,我們在浪漫的哈爾濱,真誠期待您再次蒞臨哈爾濱松北香格里拉,享受香格里拉殷勤待客之道。
Utente ospite
Horizon Deluxe River View Twin Room
Soggiorno: ott 2024
Altro
3 recensione
5.0/5
Eccezionale
Pubblicata: 17 nov 2024
2024年11月16日入住哈爾濱江北香格里拉大酒店,酒店的服務十分貼心、十分熱情。香格里拉大酒店的雅緻是永恆的。攜程工作人員同香格里拉大酒店的管理人員溝通為我贈送了一份早餐,在此表示感謝。感謝攜程工作人員為客户提供的幫助!感謝哈爾濱江北香格里拉大酒店工作人員對待住客像對待家人一樣温暖。 對哈爾濱江北香格里拉大酒店行政酒廊所提供的服務和餐食表示感謝!特別是行政酒廊工作人員“賈琳”對待客人真是無微不至。哈爾濱已入冬了,但“賈琳”的工作熱情真認人感到春日暖暖,在“賈琳”身上看到了香格里拉大酒店對員工的培訓及酒店的管理5星滿滿,香格里拉大酒店是一個熱情、鮮花與微笑的港灣。這次入住時間短,但是很開心。下次來哈爾濱,首選哈爾濱江北香格里拉大酒店。
Traduci
Risposta dalla struttura: 尊敬的賓客,感謝您下榻哈爾濱松北香格里拉!並抽出寶貴時間對此次入住給與好評,很榮幸酒店給您的居停留下了良好的印象。正如您體驗到的酒店位於松花江北畔,優越地理位置俯瞰城市天際線及松花江美景。酒店交通便捷,距享有國際盛譽的哈爾濱冰雪大世界僅五分鐘車程,毗鄰多處當地風景名勝如太陽島公園、東北虎林園及哈爾濱大劇院等。酒店距哈爾濱太平國際機場僅40分鐘車程,30分鐘即可到達哈爾濱西站。一到冬季,哈爾濱就被冰雪裝點成了童話世界,我們在浪漫的哈爾濱,真誠期待您再次蒞臨哈爾濱松北香格里拉,享受香格里拉殷勤待客之道。
Utente ospite
Camera per ospiti - Vista sul fiume (2 letti)
Soggiorno: nov 2024
Famiglia
27 recensione
5.0/5
Eccezionale
Pubblicata: 30 dic 2024
房間乾淨明亮,風景極佳,前台服務好,看見帶了小朋友還送了一個小禮物,離冰雪世界很近,離市區稍微有點距離,早餐豐富,酒店門口的小冰雕也很可愛
Traduci
Risposta dalla struttura: 尊敬的賓客,感謝您下榻哈爾濱松北香格里拉!並抽出寶貴時間對此次入住給與好評,很榮幸酒店給您的居停留下了良好的印象。正如您體驗到的酒店位於松花江北畔,優越地理位置俯瞰城市天際線及松花江美景。酒店交通便捷,距享有國際盛譽的哈爾濱冰雪大世界僅五分鐘車程,毗鄰多處當地風景名勝如太陽島公園、東北虎林園及哈爾濱大劇院等。酒店距哈爾濱太平國際機場僅40分鐘車程,30分鐘即可到達哈爾濱西站。一到冬季,哈爾濱就被冰雪裝點成了童話世界,我們在浪漫的哈爾濱,真誠期待您再次蒞臨哈爾濱松北香格里拉,享受香格里拉殷勤待客之道。
Timmy ZHAO
Horizon Panoramic River View King Room
Soggiorno: nov 2024
Famiglia
9 recensione
5.0/5
Eccezionale
Pubblicata: 30 dic 2024
每年冰雪大世界的御用酒店,家人對套房公寓設施以及酒店經理的悉心照料和專業貼心服務非常滿意👍 松北香格里拉會是我們的每年年底假期的固定行程⛷️🎄
Traduci
Risposta dalla struttura: 尊敬的賓客,感謝您下榻哈爾濱松北香格里拉!並抽出寶貴時間對此次入住給與好評,很榮幸酒店給您的居停留下了良好的印象。正如您體驗到的酒店位於松花江北畔,優越地理位置俯瞰城市天際線及松花江美景。酒店交通便捷,距享有國際盛譽的哈爾濱冰雪大世界僅五分鐘車程,毗鄰多處當地風景名勝如太陽島公園、東北虎林園及哈爾濱大劇院等。酒店距哈爾濱太平國際機場僅40分鐘車程,30分鐘即可到達哈爾濱西站。一到冬季,哈爾濱就被冰雪裝點成了童話世界,我們在浪漫的哈爾濱,真誠期待您再次蒞臨哈爾濱松北香格里拉,享受香格里拉殷勤待客之道。
Tongguobaba
Camera Deluxe (letto matrimoniale, con vista sulla città)
Soggiorno: nov 2024
Lavoro
28 recensione
5.0/5
Eccezionale
Pubblicata: 16 dic 2024
在松花江旁,靠近哈爾濱冰雪大世界,恰逢亞冬會,各地張燈結綵。可惜冰雪大世界今年要12月20日開,對於南方人來説,這裏真漂亮,可是真的冷。 酒店早餐不錯!
Traduci
Risposta dalla struttura: 尊敬的賓客,感謝您下榻哈爾濱松北香格里拉!並抽出寶貴時間對此次入住給與好評,很榮幸酒店給您的居停留下了良好的印象。正如您體驗到的酒店位於松花江北畔,優越地理位置俯瞰城市天際線及松花江美景。酒店交通便捷,距享有國際盛譽的哈爾濱冰雪大世界僅五分鐘車程,毗鄰多處當地風景名勝如太陽島公園、東北虎林園及哈爾濱大劇院等。酒店距哈爾濱太平國際機場僅40分鐘車程,30分鐘即可到達哈爾濱西站。一到冬季,哈爾濱就被冰雪裝點成了童話世界,我們在浪漫的哈爾濱,真誠期待您再次蒞臨哈爾濱松北香格里拉,享受香格里拉殷勤待客之道。
Nulishangfendehouyi
Camera per Ospiti - Vista Fiume (letto matrimoniale)
Soggiorno: ott 2024
Altro
2 recensione
1.0/5
Pubblicata: 12 nov 2024
特地挑了一天住香格里拉,選的全景房,入住後發現衞生間枱面上有如圖所示,這麼明顯的都不知道怎麼清理的?與酒店溝通,説升級房間,猜怎麼升的,升級為全景房,貌似我訂的就是全景房,然後説是不一樣的全景房,我???。大家注意避雷吧,又貴又噁心的人的玩意兒
Traduci
Risposta dalla struttura: 尊敬的客人您好,針對您反饋的問題,酒店總經理及管理層十分關切。相關部門已第一時間進行核實,對客人的服務一直是我們的重中之重。正是您與我們分享的寶貴意見,使我們的服務質量能夠得到嚴格的監督和不斷的提高。您可隨時與我們值班經理聯繫,我們竭誠為您服務。香格里拉“熱情好客,親如家人”是我們的經營理念,祝您工作順心,闔家幸福!