Recensioni su Ximing·Luxury Smart Holiday Courtyard (Lijiang Shuhe Ancient Town Store)
Ximing·Luxury Smart Holiday Courtyard (Lijiang Shuhe Ancient Town Store)
Shuhe Subdistrict Office Kaiwen Residents' Committee Ronghua Wushe 18-1 No, Gucheng District, Lijiang, Yunnan, ChinaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.6/5
Molto buono
322 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.6
Strutture e servizi4.6
Servizio4.6
Pulizia4.6
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Tutte le recensioni(322)
Recensioni positive(312)
Recensioni con foto/video(97)
Ambiente di classe(50)
Camere ampie(46)
Molti servizi(12)
Ben arredato(8)
Meravigliosa luce naturale(7)
Ottimo tè pomeridiano(5)
Ottimo design(3)
Recensioni negative(10)
Utente ospite
Four Seasons Family Friendly Smart Suite
Soggiorno: nov 2024
Famiglia
25 recensione
1.5/5
Pubblicata: 11 dic 2024
We stayed two nights at this place in a suite with two bedrooms. The first bedroom had no heat but luckily they offered additional blankets as it was really cold. The second bedroom had a thermostat and it seemed to work. Both mattresses were extremely firm, like sleeping on a table, which we appreciated but may not be for you if you prefer something more plush.
There was a large moldy patch upon entry into the suite (see photo) which we presume is from water damage. The shower was adequate but it took a long time for the water to heat up. They do not offer room cleaning or towel changes during your stay.
We were a group of four, so we asked for an additional key, in case we split up. They said they could not provide one. Since the unit required a card to turn on electricity in the room, we asked for an additional card for electricity instead. They said they would not provide one upfront. We would have to ask them to borrow one only when we dropped off a couple people and the rest of us went out again. This made it very inconvenient to split up. We were not able to charge devices and had to come back to a cold room. This is the first time we’ve encountered this issue.
When we checked-in, they did not provide information for wifi. We checked-in late and had to request it the following day, as they had already left the front desk. Although they advertised fruit, flower cake and tea sampling, none were offered.
Despite the convenience of a 15-minute walk to Shuhe Ancient City, we would not recommend this place to anyone!
Traduci
Risposta dalla struttura: Thank you very much for your comment! Sorry for any inconvenience caused. Our room has central air conditioning, but you won't be able to use it. We can't say we don't have this heating device. The central air conditioning is universal for two rooms. As for the bed, we have chosen two that are moderately soft and hard. If you like a very soft bed, it may not be suitable for our home. We are a homestay and only have one room card, so it is impossible to keep the air conditioning on 24 hours a day in the room. Moreover, our platform also notes that one guest can exchange and one guest can scan, and we provide an additional set of bath towels. It says that we can only accommodate three people, and we don't charge any extra fees for four people. Do you need this money to open an extra room from such a distance? What? Regarding our services, other additional value-added service platforms have mentioned booking and collecting from the front desk. Is it our problem to ask more questions when you come out to play? The water stains on the wall are due to waterproofing reasons, not because you said it was moldy. Our inn was newly renovated in 2023, and the rooms are all about 50 square meters in size. You are the only one who thinks our rooms are not good, maybe because we did not meet the standard of 24-hour air conditioning for you! Next time, could you please choose a super five-star hotel with 24-hour air conditioning? We welcome your arrival very much, but we hope that you will raise any questions as soon as possible next time. You have booked two nights, and if it is not suitable, you can refund one night. There is no need to force yourself to stay for two nights! Thank you again for your comment!
Mr.Wonderful
Smart Room
Soggiorno: set 2024
Coppia
11 recensione
5.0/5
Eccezionale
Pubblicata: 13 ott 2024
By far the best hotel I’ve been to in China. The rooms are spacious. You’re in the center of different cities. A great place to explore around. 
Traduci
Risposta dalla struttura: Thank you for your recognition. We look forward to seeing you again!
Utente anonimo
Camera Deluxe matrimoniale
Soggiorno: lug 2024
Famiglia
5 recensione
4.5/5
Ottimo
Pubblicata: 6 set 2024
Comfortable! And the location get car easy to stop by.
Traduci
Risposta dalla struttura: 感謝您的認可,我們會繼續努力的,下次有機會再來!
Jangjang patchi
Four Seasons Family Friendly Smart Suite
Soggiorno: lug 2024
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 24 ago 2024
Very good owner & very welcoming with good hospitality.
Traduci
Risposta dalla struttura: Thank you so much for your recognition. Looking forward to your next trip, China welcomes you!