Recensioni su Imperial casablanca hotel&spa

hai hao

Ladri

Bei elementi art deco nell'architettura. La reception ci ha generosamente permesso di effettuare il check-in a mezzogiorno; un grande vantaggio dopo un lungo volo e il viaggio dall'aeroporto all'hotel. Buona posizione a pochi passi dal mercato centrale e dal porto. Discoteche, tram e rotatoria nelle vicinanze creano un ambiente rumoroso fino a mezzanotte. Le mosche che volano all'ingresso lasciano una pessima impressione. La biancheria da letto è accettabile ma i cuscini della panca e le coperte decorative sono molto sporchi. Il letto matrimoniale è in realtà due letti matrimoniali uniti. La doccia tende a perdere acqua ovunque. Ci dicono che l'acqua è potabile ma il sapore del cloro è molto forte. Il prezzo di 385 MAD era in linea con quanto ricevuto

No, no, l'ambiente sanitario circostante è pessimo, l'aria condizionata nell'hotel non è buona e la stanza è proprio come una vecchia pensione.

Nice hotel , good location, and they have spa and fittness option

Were very disappointed when we got there the hotel was under renovation. There were no bath towels,hangars,or toiletries. No phone service at all. Had to go down from the 5th floor each time we needed something. The bathroom sink was clogging.the fridge did not work & had to be replaced,the safe was broken. The front desk did not seem to worry as if it was a matter of fact. Had to pay for water .no glasses in the room. The breakfast was very poor. No selection available. Had to ask for a plate .tables very dirty. Plates arrived wet. Overall poor service do not value their clients. Bernice Peacock

I was supposed to check in at 2 pm, but the hotel told me that my reservation was not in their system. I had to wait until 9 pm to check in, which was very upsetting. I had to drag my luggage around the city of Casablanca, which was very frustrating. My vacation was ruined by the hotel's incompetence. I was unable to sleep and I had to check out at 7:30 am out of anger. The room was not clean, the bathroom shower was extremely dirty and the toilet was not flushing. The staff was unhelpful and rude. I will never stay at this hotel again and I am still fighting for my refund.

Nice location, but. It's not clean at all

AirConditioning not AVAILABLE. Washroom BROKEN. Front Desk was lying that someone is fixing it. But, it's a CHEAT. Mosquitos in room if you open Window. It's a DISASTER. Do not book here PLEASE. The Worst Hotel in my traveling life.

The service is poor, the room didn’t have bath towel I asked receptionist she keep saying she will send them and I didn’t receive them. Swimming pool closes at 7pm and open 10:30 which I was not aware of. I am very disappointed of this experience

The room is warm and cozy. Very recommended during winter season

The location was superb! Just few minutes walk from the heart of Casa. Very quiet and clean hotel. The pillow and bed were comfortable. Friendly and helpful staff. Near to tram station and 10 minutes walk to the Old Medina/Souk. Really enjoyed the Breakfast!! Only the wifi, very poor connection. Technical team please look at it. Overall I’m a happy guest. I will definitely come back.

Good location but it's like 2 or 3 star hotel. Nice people in reception and too many restaurants around.

Near casa port. Derb omar good location