Hotel in zona Western pinaccle shopping center, Lemery

Il mio fratello ci consiglia di venire a stare in questo piccolo bel resort. Camere grandi e molto confortevoli e molto private - nessuna camera faccia a faccia. Bello giardino, piscina e ristorante, oltre a mobili comodi. I miei figli vanno a scuba immergere, mentre io godo molto del mio tempo rilassante in lettura dei libri e guardando le piccole barche passano. Il cibo è delizioso, soprattutto le pizza, il pollo curry, la piastra di Seafood. La nostra famiglia ha un bel tempo qui, scegliendo il giusto resort!

Hotel is nice and clean. Staff is very friendly and helpful. We had an issue with the hot water in the shower but maintenance was able to help fix it.

✅ we went there via commute, the place is accessible and easy to find. ✅ staff are friendly and attentive ✅ hair dryer by request ✅ we tried the other resto, bella ciao, a bit pricey but at least their food was decent. ❎ very small room. feels like im staying at a motel. i requested for a room with balcony. the balcony was very small and has a view of i dont know how to describe it. ❎ the hotel resto, organico gourmet, is meh . we ate there upon checking in, my bbq tasted ok and tender. but on the other order, meat was very hard. there are items on the menu that were not available. the coffee is just sad. oh God why!? ❎ a father and son was stucked at the elevator when there was a power outage. they have a generator but i didnt feel the sense of urgency to help them get out of the elevator asap. i felt sorry for them esp for the toddler as he seemed traumatized by what happened and he kept on crying ❎ pool was small and not heated (considering it's location) but it was ok. until it got very crowded because it is shared with the tenants from the residential area (some rented it out as guests). i hope you do something about it. may be have a different pool exclusive for hotel guests only. shower area was far from the pool, doesn't have any written directions as to where it was. so some just went straight into the pool without showering first. it was also very slippery, so i suggest you put something on the floor to prevent accidents. the area behind the glass of the pool was very dirty . not enough resting area or tables and chairs where we can put our things. ❎ since there was no towel exclusive for pool use, we had to bring our towel from our room. i called front desk to ask for a new towel since the other one was soaked already because we used it to dry ourselves from the pool. they are charging 50pesos for an extra towel. i mean really? overall, it was a bit expensive hotel but the experience didn't match the price. sorry but i will never go back and will not recommend it to anyone.

We spent a night here due to a nearby wedding. This was one of the few hotels with 2-bedroom options for our big family (6 in total). The good: great staff, especially front desk breakfast was really good, no bacon but it's not a luxury hotel. location is unbeatable with a supermarket and good selection of restaurants downstairs and across the street less than 5 minutes from sky ranch, good place to take the kids Room is large, plenty of space, beds were firm and quite good. Great view from the balconies looking out to the lake/volcano free parking in front and under the hotel Hotel has fantastic entry and exit points from the main road the meh: - The AC in the master's bedroom was blowing probably 25C air. Staff went up to check and the first one insisted that it was cold. The rest of the unit was doing 19-20C. That room you can immediately tell was NOT. We had to call the front desk again for it to be checked and after 2 more trips they finally figured the AC condenser was broken and it needed a freon recharge. By evening the room was getting cold. For a big repair they did it quite quick so kudos to them still. - The room had a stove and a kitchen but ZERO kitchen utensils. No spoons, forks, plates or even glasses. Not to mention no cooking equipment. What was the stove for? There was a microwave though, and the ref was working well. - There was a TV and a cable box, but no cable service until 9am the morning of our departure. I know this isn't the hotel's fault, but it's worth noting that providers in the area might not be reliable. Service was out for an entire day! Also, only the master's bedroom had a cable box, the living room did not. It was just a TV with no connections whatsoever. - The water pressure of the bathroom bidet is terrible, with no way to adjust - Hotel has free internet but limited to first three devices. So our family of six was half with and half without. The stay wasn't terrible by any means. We'll most likely return here in the future, given the room's size, but we'll probably be better prepared the next time.

The vibe in north wing is everything I needed. Additionally, foods are exceptional for the price. The pool was okay, although the kids wished to stay a bit longer but it’s too cold for them. 😂 Nevertheless, thank you so much for making our birthday extra happy.

This is a very nice hotel with very courteous, friendly, and professional staff. We ate at the hotel several times. The food is good. The prices are reasonable. The breakfast is buffet on weekends and Filipino/American selection on weekdays. We left a few days early because it was rainy (not the hotel's problem, obviously) though we did go on a driving tour and a boat trip around the lake, which was a little expensive but enjoyable.

My last visit was 2 years ago.. and yesterday I tried it again (Sept 11-12) When we arrived the room is not yet ready and waited for 20 mins before releasing the room. The FO duty gave me the WIFI password for 2 devices only. while waiting we already connected to the wifi however when we arrived at the room the signal is so week and no internet connection. We called assistance, the IT officer went to our room and check.. He offered other wifi connection but still not working.. He went to our room thrice but the connection is not FIXED. ” wala man lang pasensya na po Maam,. kasi ganito ganyan,,,... Ang sabi lang niya is ”Malakas naman po ang internet bakit kaya di naconnect?” Connected naman daw ang phone nya bakit samin ay hindi. Para sabihin ko lang din Hindi outdated ang phone namin and Samsung naman. I am telling you dis cuz ito din nagig problem ko from last stay ko.. And ngayon di pa padin nag babago, walang improvement. Second, BOTTLED WATER. Nilagay namin sa ref yung 2 tubig then nung iinumin na namin.. don lang namin napasin na bawas na pala ung isang bote. Then sakto may dumaan na housekeeping sinabi ko ung about sa tubig. and yes wala nanaman sinabing ”pasensya or whatsoever” wala kumuha lang sya ng tubig.. tinanong ko pala sya kung libre lang ba ung tubig kung mag add sabi nya OO so pinalitan naman nya ung tubig namin 4 na bote ang binagay nya.. so ito na nga Gabi na ubos na ang tubig namin,. tumawag ako sa FO to refill again the water and sabi is MAY BAYAD na daw. Php 70 isang bote ng Summit Water 500ML. WOW. I am also working sa hotel pero ang tubig is libre kahit gaano kadami ang hingin.. my bayad man ang tubig pero un is kung ung branded talaga na bottled water. 500 ml na summit is 15 pesos lang... So namahalan ako.. ginawa ko nag padeliver nalang ako. Third, Last day.. I ask the FOA if possible for late check out. 1PM lang naman.. Ang sagot lang nya sakin is ... Ay Maam, hindi ko po alam tatanong ko lang po sa Supervisor. But nung time na un is sya palang naak duty so sabi ko babalikan ko nalang sya.. So, Over all.. I think, NEED ng staffs nyo ng training on how to answer queries.complain,concern ng guets.. Okay naman ung hotel nyo sana kaso if ganon ang staffs nyo pumapangit ang Image.

Honestly the hotel as I mentioned above is excellent hotel in everything but the problem for the peoples who will select room with breakfast as me , the problem I paid money to eat breakfast as I like or there is buffet breakfast but the problem, the procedure is different. The menus only assigned some items and need to choose one and this is not fair due I am Arab and different due Muslim and not eat any food , anyway thanks for all your nice kind and nice in services and nice people do their best to satisfy the guest in the guest hotel 🙏

Celebrato il nostro compleanno (Mio partner e mia sorella) all'Hotel Kimberly. Inizialmente ho prenotato per 2 camere buone per 6 pac. Una giornata prima mi hanno chiamato e mi hanno detto che ci metteranno in servizio nella loro villa della Guesthouse mentre sono completamente prenotate. Sono felice di accettare l’offerta, perché la villa era così bella e grande, buona per 15 pach. Amiamo il posto, buona per le famiglie con bambini, mio figlio ama la loro fattoria e era così felice con le attività come la mangime degli animali, il cavallo indietro. Hanno anche riscaldato la piscina. Il personale era molto bello, amichevole e accogliente. Sicuramente consiglierà! Grazie ancora!

We as permanent senior citizens from Sta.Rosa ,Laguna come to Matabunkay for almost 30 Years . Well this was the last time in Coral Beach! First: the bill of drinks doublet miraculously .My intervention and complain was noticed , We received a new one without the included refund. They thought they can keep the money, because I overtip mostly with 10% .And also no sorry for error! I claimed for refund and asked for at least an apology. Well this happened later numerous times from other employees! Bye the way we expats are often taken as walking ATM machines here . This about the so calld Filipino hospitality. 2. About 11pm I woke up from loud voices with laughing etc. out from the pool. I told them to shut up because I want to sleep .The probably Chinese guy with bacla friends aprouched me agressivly with intention to beat me up. I'm76 year old , with cancer and quite week. I gave up.....and went back to our room .They continued to swim until about 1am! 3.Barely sleeping we left the resort without breakfast around 6'30 Still confused and angry we forgot Phone fast charger and 3m extension Cable. But do you think we got noticed from the staff there ? They have our calling Nr and address.No ! Find out now if you want to go there ! I don't recommend it anymore . My previous reviews always are 5 Star. Now they get 3 !